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Hotel Primera

Hotel with free parking, a short walk to Las Americas Premium Outlets

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Photo gallery for Hotel Primera

Room
Exterior
Designer store
Exterior
Room

Reviews

3.4 out of 10

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
190 E Calle Primera, San Ysidro, CA, 92173
  • Las Americas Premium Outlets
    ‪3 min walk‬
  • Av Revolución
    ‪15 min walk‬
  • San Ysidro Border Crossing
    ‪18 min walk‬
  • San Diego, CA (SDM-Brown Field Municipal)
    ‪7 min drive‬

Rooms & beds

Bedroom

2 Double Beds

Spaces

Number of living rooms

Deluxe Double Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room, 1 King Bed, Accessible

Room

Deluxe Single Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • Sleeps 3
  • 1 King Bed

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About the area

San Ysidro

Located in San Ysidro, Hotel Primera is in the entertainment district. Las Americas Premium Outlets and Hidalgo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coronado Beach and Border Field State Park. Looking to enjoy an event or a game while in town? See what's happening at El Foro - Antiguo Palacio jai-Alai or CREA Sports Field.

What's nearby

  • Las Americas Premium Outlets - 3 min walk - 0.3 km
  • Tijuana Customs - Garita El Chaparral - 13 min walk - 1.2 km
  • Av Revolución - 15 min walk - 1.3 km
  • San Ysidro Border Crossing - 18 min walk - 1.6 km
  • CAS Visa USA - 5 min drive - 5.6 km

Getting around

  • Iris Avenue Trolley Station - 4 min drive
  • San Diego Santa Fe Depot - 17 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 29 min drive

Restaurants

  • ‪Jamba Outlets at the Border - ‬14 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Intercam Casa de Cambio - ‬14 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Hotel Primera

Hotel with free parking, a short walk to Las Americas Premium Outlets
An outdoor pool, a business centre and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and ATM/banking services.
Hotel Primera offers 97 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This San Ysidro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish
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Amenities

Pool
Parking included
Free WiFi
Air conditioning
Business services
Laundry

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Primera have a pool?

Yes, this property has an outdoor pool.

Is Hotel Primera pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Primera?

Self-parking is free at this property.

What time is check-in at Hotel Primera?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Primera?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Primera located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Las Americas Premium Outlets and San Ysidro Border Crossing. Tijuana Customs - Garita El Chaparral and Tijuana Wax Museum are also within 2 miles (3 km). Beyer Blvd Trolley Station is 21 minutes by foot and San Ysidro Transit Center Station is 22 minutes.

Hotel Primera Reviews

Reviews

3.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 45 out of 607 reviews
Rating 8 - Good. 21 out of 607 reviews
Rating 6 - Okay. 39 out of 607 reviews
Rating 4 - Poor. 73 out of 607 reviews
Rating 2 - Terrible. 429 out of 607 reviews

3.4/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gilberto Armando Velazquez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no está funcionando está clausurado es un fraude, y expedía no hace nada PÉSIMO SERVICIO de Expedía, nunca fueron para avisar que el hotel no está funcionando, me dejaron sin hotel, tuve que resolverlo yo y conseguir otro hotel, hasta este momento expedía no a resuelto nada y me dejaron a mi suerte voy a dar aviso a la PROFECO en Mexico.
Stayed 1 night in Dec 2022

2/10 Terrible

Oscar

Stayed 2 nights in Dec 2022

2/10 Terrible

MARIA ISABEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO

TERRIBLE ESE ESTABLECIMIENTO DEBERIA ESTAR FUERA DE SERVICIO ES UN NIDO DE SUCIEDAD Y SE UTILIZA COMO TALLER
Stayed 3 nights in Dec 2022

2/10 Terrible

Luis Alberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

2/10 Terrible

Omar Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pude hacer checkin porque el hotel ya no está funcionando, está abandonado
Stayed 1 night in Dec 2022

2/10 Terrible

paulina ivette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Preferi perder el dinero ya que elegi una opcion no reembolsable. Ni si quiera me atrevi a pasar a la habitacion. Nos entregaron la llave y no bajamos del auto, solamente para regresarla por que sentiamos miedo siquiera de estar ahi. Nada vale poder dormir tranquilamente.

2/10 Terrible

Sergio Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El peor hotel sin duda alguna para llegar, sucio, en mal estado las habitaciones, inseguro, lo utilizan para esconder personas ilegales y cosas ilegales.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund

I check in at the hotel, but when I arrived to the room, I found it really dirty and in terrible conditions. I tell to the lady at the front desk about the situation. She offered me another room but, the rooms were in the same bad and dirty situation. I have pictures of the room as a proof. I asked to the lady at the front desk for a refund, but she said that Hotels.com needs to pay back the money. When I asked at the chat of the website of Hotels.com, the lady who was trying to helped me, she called to the hotel. Unfortunately, the hotel said that I didn´t complain at all and because of that they won´t refund. However it is not true. Then, I received a $50 dolars coupon from Hotels.com, which is no even half of what I paid ($243). I am asking for a 100% refund. The people who is working at Primera Hotel know the terrible conditions they offer to the customers, but they don´t care. I left the hotel because I didn´t feel safe and I didn´t feel confortable.
Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE DO NOT GO!!!!

Place is completely rundown in the room. There’s no blankets for the bed sheets on the bed were filthy. there’s no toilet paper there’s no towels the shower my key card kept getting desynchronized I go to reprogram it and some random guy reprograms it for me. Worst place I’ve ever stayed at in my life.
Stayed 2 nights in Nov 2022

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad pésima, cuartos totalmente inseguros, cualquiera podría abrir la ventanal, sucia y con cucarachas en todo el cuarto, la TV no servía colchones rotos y totalmente sucios, no nos dieron sabanas ni almohadas, tuve que conseguirlas, olía horrible toda la propiedad, los que atienden con pésima imagen, parecían gente de la calle, y su imagen muy sucia, tenía que andarlos buscando en toda la propiedad, si quieren unas noches de terror y que no les queden ganas de ir a San Ysidro este es el Hotel que necesitan. Pésimo, pésimo, pésima experiencia, nunca me había tocado un hotel tan en ruinas.

2/10 Terrible

Ernesto Octavio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo es una porquería

2/10 Terrible

ALEJANDRO

Disliked: Cleanliness, property conditions & facilities
La imagen que aparece en la pagina no corresponde a las instalaciones, las cuales estan sucias, con fallas, y la realidad es que todo es viejo y sucio. No pude quedarme a dormir ahi.
Stayed 1 night in Nov 2022

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
FUE EL PEOR LUGAR Q YO HE VISITADO
Stayed 1 night in Nov 2022

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me recibieron, se encontraba cerrado
Stayed 1 night in Nov 2022

2/10 Terrible

Naybi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

De película de miedo

El hotel no se percibe un ambiente seguro, hay gente fumando marihuana. Las instalaciones estás muy sucias, no cambian sábanas. No nos proporcionaron jabón, toallas, bote de basura, control de tv, papel del baño ni cobija. La persona de la limpieza tenía una imagen sucia. No me sentí segura y sentí que en cualquier momento alguien iba a entrar con un arma por la puerta. Teníamos que salir a las 2 am y a pesar de que había un timbre nunca llegó nadie. Creo que este hotel no debería de estar en esta app.
Stayed 1 night in Nov 2022

2/10 Terrible

Belen azucena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO VAYAN

El lugar es horrible en todos los sentidos y para nada económico, desde que entras parece un lugar abandonado, la habitación tenía la cama partida a la mitad literalmente estaba hundida, tenía solo una almohada vieja y no tenía frazadas ni nada con que taparte más que una sábana con quemaduras de cigarro, paredes sucias, puerta rota como de un golpe y el baño NO SERVÍA, ni hablar de la regadera todo estaba en un estado precario y asqueroso. Dormimos con la ropa puesta para no tocar las telas. No le daría ni media Estrella no puedo creer que cueste más de 200 dls una noche en ese lugar
Stayed 1 night in Nov 2022

2/10 Terrible

Koji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pesimo

pesimo hotel una estafa total y muy caro pesimo de hoteles.com tengas este tipo de hoteles en su página
Stayed 1 night in Nov 2022

2/10 Terrible

José Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto para nada este Hotel, nada que ver con las fotos. Super sucio, descuidado, sin servicio de agua, muy inseguro, deteriorado y pésimo servicio.
Stayed 1 night in Nov 2022

4/10 Poor

Benjamin de

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.
Stayed 1 night in Nov 2022

2/10 Terrible

Rigoberto

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo peor que me ha pasado en la vida

Deberían quitar este hotel de su página, es lo más desagradable que me ha tocado ver en mi vida. Detectores de humo sin funcionar, sucio, no me dieron una almohada, nunca había vivido una pesadilla así, no me sentí seguro en ningún momento, no hacen aseo en la habitación, personal grosero y sin posibilidad de resolver problemas, es una porquería
Stayed 3 nights in Nov 2022

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.
Stayed 1 night in Nov 2022

2/10 Terrible

PHILIP

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is horrible. coackroaches everywhere in the beds gross
Stayed 1 night in Nov 2022