Upon arrival, we were greeted to dirty dishes, smelly refrigerator, someone’s laundry in the washer/dryer as well as a lack of cleaning of the property and a number of broken items. Contacted the management company who asked for us to send pictures which we did and they subsequently sent cleaners over who did the bare minimum as they only vacuumed the main floor, not the other floors. While we appreciate the cleaning company coming upon notifying them, the question I was asking, why didn’t someone inspect the property prior to our arrival so that we were not starting off on the wrong foot on vacation? We ended up leaving after 2 nights as we were not able to use the pool or hot tub as they were both dirty and we were told we failed to report this to the management company for it to get addressed. Not sure why it was our job to find all the things that needed to get done, but we did later on and then decided we should just go stay at a hotel with a pool and enjoy our vacation. Notified the management company about that too and their response was to say we worked and tried to fix any issues we had during our stay and that’s it. It’s truly not all about the money, but considering the management and complete lack of hospitality, they should have offered a discount or offer to pay for a hotel considering all things we faced could have been addressed if someone just inspected the property prior to arrival. Other than that, the location of the property is great.