We enjoyed our trip and stay at Enrica’s apartment in Bellagio. It was right in the heart of town with a beautiful view of Lake Como. We were disappointed that we were not able to use the A/C during our trip. The unit was there, but when we reached out to ask about using it and where the remote was, we were told that during this time frame the cold doesn’t work, only heat. It was impossible to sleep with the windows open at night due to being located on a busy street. We booked the property because it was air conditioned and were frustrated when we discovered there was a timeframe with that amenity. Overall it was a good stay, but a little stuffy at night and not as accurate of a listing as you would hope.