4/10 Poor
Sharon C.
24 September 2022
Liked: Communication, location
Disliked: Cleanliness, check-in
Would not go back to this community
Never told about no self parking up front, so I wasn't expecting to hand my keys over to total strangers and ask for my car when we wanted to leave. They pack pack cars in worse than sardines in a tin can - NOT COOL. They cleaned our rooms when we had the do not disturb sign on the door. This property needs maintenance, they are not being well cared for. Heaters did not work in either bedroom, and only one worked in the whole family room dining room kitchen area. Loose water faucets in two bathrooms. Very low water pressure in master bathroom shower. Absolutely horrible lighting, they need some brighter bulbs. Mini refrigerator freezes anything you put in it. Sheets had holes in them, headboards we're absolutely disgusting with dirt. Some of the employees were extremely nice and friendly and others were miserable, especially Julian the overnight/morning jerk. I called to tell the manager of all the problems and he really didn't give a rip. VRBO was great, hotel employees not so much. Still waiting for an explanation on the bill and nobody is responding. We would not stay at this lodge again.
Sharon C.
Stayed 3 nights in Sep 2022
