Grace 4 - Habitat Apartments

Hello , thank you so much for your kind feedback regarding the location, cleanliness, and comfort of the accommodation, and the efficiency of our team. We hope to welcome you back to your family. Best regards, Habitat Apartments

Hello Karen, Thank you for your kind review! We’re so glad to hear the apartment was a great fit for your group and that you enjoyed the spacious layout, convenient access to public transport, and the safety of the neighborhood. It’s wonderful to know you had a great stay while exploring the city. We’d love to welcome you back anytime! Best regards, Habitat Apartments

Thank you so much for your stay & review!

Hello David, Thank you for your feedback. We're glad to hear that you appreciated our great location. We apologize for any cleanliness issues you encountered upon arrival and will address this with our cleaning team to ensure improvements. We hope to have the opportunity to welcome you back and provide an even better experience next time. Best regards-Habitat Apartments

Hello, Thank you so much for your wonderful review! We're thrilled to hear that the apartment was a perfect fit for your family and that the location made it easy to explore Barcelona on foot. Four bathrooms definitely help keep things smooth with a group of seven! We’re also glad the smart lock system worked well once you got the hang of it, and especially appreciate your kind words about our response time — resolving the hot water issue quickly is exactly the kind of service we aim to provide. It would be a pleasure to welcome you back anytime! Warm regards, Habitat Apartments

Thanks for your stay & feedback! We're glad you liked the apartment's location & found it convenient for your stay.

Hello Tamara, Thank you for your valuable feedback! We're thrilled to hear that you found our apartment's location excellent, offering a comfortable and spacious retreat for two families, including a two-year-old, after busy days in Barcelona. We sincerely apologize for the significant issue you experienced with the water heater and the resulting cold showers. It's completely unacceptable that you had to endure this inconvenience and that your voicemail requesting help was not responded to, leading your father to fix the problem himself. This is certainly not the level of service or support we aim to provide. We are taking this matter very seriously and will be investigating why our team did not assist you promptly. Your comfort and the functionality of our amenities are paramount, and we regret that we fell short during your stay. We hope that despite this major inconvenience, you were still able to enjoy your time in Barcelona. We truly appreciate you bringing this to our attention, as it helps us identify areas for critical improvement. Best regards, Habitat Apartments

Hello Ron, It's wonderful to hear that your family had a great stay in our apartment! We're delighted that you found the location convenient and felt safe during your visit. It's great that the bedrooms were comfortable and that you appreciated the cleanliness of the bathrooms. We understand that the small elevator may have been a bit inconvenient, especially with luggage, but we're glad you were able to manage. Thank you for your understanding regarding our property manager's availability, and we're pleased that they were responsive to your inquiries. It sounds like you made the most of the nearby amenities and attractions, such as the coffee shops, restaurants, and La Sagrada Familia. We appreciate your feedback and hope to welcome you back again in the future! Best regards-Habitat Apartments.

Hello Pamela, Thank you for taking the time to leave such detailed feedback. We're very glad to hear that you enjoyed the spaciousness of the apartment, the beautiful view, and the great location close to restaurants and public transport. We're truly sorry to hear that several aspects of your stay did not meet expectations. We understand that the check-in process can feel stressful, especially when unfamiliar with the app, and we apologize for the late communication regarding this. We also regret the issues with the bedding comfort, limited kitchen supplies, and the broken tile – your safety and comfort are very important to us. All of these concerns have been noted and will be forwarded to our maintenance and housekeeping teams for immediate review and improvement. We appreciate your honest insights and will do our best to make the necessary enhancements. Thank you again for staying with us and for helping us improve. Best regards, Habitat Apartments

Hello Susan, It sounds like you had a wonderful stay! We're thrilled to hear that the apartment was perfect for your family, providing enough space for everyone and allowing for privacy when needed. It's great to know that you enjoyed the balcony and large windows, as well as the convenience of the location and safety of the neighborhood. We're glad that the noise wasn't an issue for you and that you found the curtains effective for a good night's sleep. Thank you for mentioning the amenities like the key code entry, electronic lock, and safe in one of the rooms. We appreciate your positive feedback and would be delighted to welcome you back for another stay in the future! Best regards-Habitat Apartments

Hello, Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations — especially given how important comfort and reliability are when traveling with family. We sincerely apologize for the issues you encountered with the apartment’s condition, including the plumbing, broken tiles, and linens. These are not the standards we aim to uphold, and your feedback will be shared with our maintenance and housekeeping teams for immediate review. The delay at check-in and elevator access complications added unnecessary stress, and we regret that communication was not as responsive as it should have been. While we're glad the location was a highlight, we understand that the overall experience fell short. We appreciate your honesty and will use your comments to improve both our service and property standards moving forward. Warm regards, Habitat Apartments

Hello, thank you very much for your positive review of the accommodation, highlighting its suitability for couples' trips. We also appreciate your positive comment about the location. We hope to welcome you back again. Best regards, Habitat Apartments