We were located on the second floor of a 6 storey building. There is 1 unit per floor. There is an elevator. It is a handyman special in a great location. It has lots of potential but a ways to go. Provided 2 sets of keys for 2 couples. The kitchen was clean - small fridge, oven, gas stove, microwave and clothes washer. The clothes dryer is an old metal rack that should be replaced. There are glasses, wine glasses, plates and bowls and cutlery. However, there were no dishes to prepare meals in the oven. Upon messaging management, we had a new baking dish (chicken strips/fries etc.) outside our door the next morning. The stopper in the kitchen sink was broken and that was quickly supplied by management as well. Great service. The 2 bedrooms are spacious and on the street side. Beds were very comfortable, sheets starchy. Bedroom door handles/locks need replacing as non existent. Bedroom windows do not block the outside noise; we used the portable fans for white noise. We could also hear the noise from the subway tunnels underneath the building every 4 minutes all day and until trains stopped late at night. There is no air conditioning. Can't beat the location of the unit as it is walking distance to many coffee shops, restaurants, grocery stores, Waterloo Train station and other metro stations. Looking past fact that lots of updates are required, I would stay there again, due to the location and management's service. Okay for those on a budget.