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2/10 Terrible
Natasha
16 December 2023
Not what I expected
The house itself is beautiful and has lots of history, just not maintained properly and a rude unwelcoming host.
An hour after arriving I was greeted by the host. I was told that I was not what she was expecting, only wanted holiday lets and was not happy with the price I paid for it. She then complained how little time she had to prepare despite me booking weeks in advance. Surely it shouldn’t be live? This is inappropriate to say to a guest and should be between Finest Retreats and the host. Very unwelcome.
The first night was super cold, I was told not to touch the heating. Only a cheap summer duvet and polyester blanket provided so I had to gather all the blankets from the other beds to keep warm. I informed the owner and she was not happy about me using the blankets due to my cat. Fair enough so she provided dirty old blankets from anold suitcase on the floor. I thought she was joking. I ended up bringing my own!
There is a very busy main road at the front, louder than my house in East croydon. There is no privacy as the owner lives at the back and parks her car by the side and constantly visits.
My cat killed 3 mice whilst there and when cleaning I found a lot of mouse droppings. I told the host and her response “this is the countryside my dear, you better get used to it” very patronizing. I grew up in the actual countryside and never had mouse droppings.
The drains smell from not being cleaned. The kitchen is covered in a layer of grease and many unclean items. Lots of the owners belongings still present which meant wardrobes couldn’t be used. I was meant to stay longer, no way!