Verified review
8/10 Good
Michael B.
29 Dec, 2024
Liked: Check-in, communication, location, listing accuracy
Xmas break 2024
The house itself is good, comfortable, and fairly reflects the listing, with ample space for a large house party. However, our otherwise enjoyable experience was let down by the lack of attention to detail, in terms of house-keeping and maintenance/repair. When paying a top-end price (about 7k for 4 nights) it was disappointing that several lights did not work (including bathroom lights, dining room main light, bathroom mirror light), the Aga never got up to cooking temperature even after 4 days (insufficient oil or needs a service?), and whilst the property was clean it had not been recently cleaned, hence dead flies/moths on windowsills, carpets, etc. A bathroom door handle came away from its mount due to loose screws. Also not having a key to the exterior door between the utility room and the parking area was frustrating for loading/unloading groceries. In addition, advance information on the type/make of coffee machine would have allowed us to bring the right pods. The heated swimming pool was good but it would have been better with a supply of some pool towels rather than having to use bathroom towels. That said, the welcome pack of basics (bread, milk, butter, etc) was appreciated, as was the good supply of logs and kindling. All in all we enjoyed our stay but it could have been even better with a bit more attention to the details. Thanks.
Stayed 4 nights in Dec 2024