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Cabin

Golden Woods: Private Indoor Pool, Theater, Games

Photo gallery for Golden Woods: Private Indoor Pool, Theater, Games

Pool
Exterior
Interior
Property grounds
Property grounds

Reviews

6.6 out of 10
5 bedrooms3+ bathroomsSleeps 18

Popular amenities

  • Private pool
  • Hot tub on site
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View in a map
Cosby, TN
  • Place, Great Smoky Mountains National Park
    ‪2 min drive‬
  • Place, Ripley's Aquarium of the Smokies
    ‪34 min drive‬
  • Place, Dollywood
    ‪40 min drive‬

Rooms & beds

5 bedrooms (sleeps 18)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

Bedroom 4

2 Queen Beds

Bedroom 5

2 Single Bunk Beds

3 bathrooms, 1 half bathroom

Bathroom 1

Toilet

Bathroom 2

Bathtub or shower

Bathroom 3

Bathtub or shower

Bathroom 4

Toilet

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area
Dining area

About this property

Golden Woods: Private Indoor Pool, Theater, Games

Envision you and the kids splashing and playing in your very own, indoor-heated pool as you peer out floor to ceiling windows at a quilt of autumn leaves.

This secluded Golden Woods Cabin is the perfect destination for your group of up to 18; whether you’re traveling with family or friends. With 4,100 sq. ft. of living space, our pet friendly home boasts a brand NEW HOT TUB, heated indoor pool, and theater room! You'll love the short drive to nearby attractions.

3 Min Drive to Great Smoky Mountains National Park
9 Min Drive to Carver Orchards & Farm Market
11 min Drive to Mt Cammerer Lookout Tower

Sleeping setup:
Main Level - Bedroom 1: King Bed- sleeps 2
Main Level - Bedroom 2: Twin Over Twin Bunk- sleeps 4
Main Level - Bedroom 2: Twin Over Twin Bunk- sleeps 4
Middle Level - Bedroom 3: King Bed- sleeps 2
Middle Level - Bedroom 4: King Bed- sleeps 2
Upper Level - Bedroom 5: Queen Bunk- sleeps 4

*** This cabin is located in the private and secluded gated cabin community of Maranatha which is just 3 minutes to the Cosby entrance to the national park.

Indoor Heated Pool
Theater Room with Theater Seating and 9 Foot Screen
Multi-cade arcade game
Hot Tub on back Deck
4 Furnished Decks
High-speed internet and Smart TV with streaming services
Covered Decks
Sleeps 18 Guests
3 King Suites
1 Queen over Queen Bunk Suite
Bunk Room with 2 Full Bunks (sleeps 8 kids or 4 adults total for both units)
Washer/Dryer
Iron and Ironing Board
FREE WIFI
Free Local and Long Distance

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
default

Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Property # 1160469vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

About the area

Cosby

Located in Cosby, this cabin is near theme parks and in the mountains. Wildwater Adventures and Bootleggers Distillery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit USA Raft and Kiwanis Park. Mountain View Orchard and Victory Lanes Bowling Center are also worth visiting. Spend some time exploring the area's activities, including winery tours.
View more Cabin rentals in CosbyOpens in a new window
Map
Cosby, TN

What's nearby

  • Great Smoky Mountains National Park - 2 min drive - 1.7 km
  • Ripley's Aquarium of the Smokies - 34 min drive - 38.7 km
  • Dollywood - 40 min drive - 46.7 km
  • Titanic Museum - 43 min drive - 56.0 km
  • Island at Pigeon Forge - 45 min drive - 51.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 82 min drive

Restaurants

  • ‪Janice's Diner - ‬11 min drive
  • ‪Carver's Orchard & Applehouse Restaurant - ‬7 min drive
  • ‪Pigeon River Smokehouse - ‬17 min drive
  • ‪Grab It -N- Growl - ‬17 min drive
  • ‪The Bean Trees - ‬17 min drive

Frequently asked questions

Does Golden Woods: Private Indoor Pool, Theater, Games have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Golden Woods: Private Indoor Pool, Theater, Games?

As of 10 May, 2026, prices found for a 1-night stay for 2 adults at Golden Woods: Private Indoor Pool, Theater, Games on 21 Aug, 2026 start from S$549, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Golden Woods: Private Indoor Pool, Theater, Games pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Woods: Private Indoor Pool, Theater, Games?

On-site parking is available at the property.

What time is check-in at Golden Woods: Private Indoor Pool, Theater, Games?

Check-in begins at 3:00 PM.

Where is Golden Woods: Private Indoor Pool, Theater, Games located?

Situated in the mountains, this cabin is 0.9 mi (1.5 km) from Great Smoky Mountains National Park and within 6 miles (10 km) of Cosby Picnic Area and Hen Wallow Falls. Pigeon River and Smith Island are also within 9 miles (15 km).

Reviews

6.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 21 out of 67 reviews
Rating 8 - Good. 10 out of 67 reviews
Rating 6 - Okay. 13 out of 67 reviews
Rating 4 - Poor. 11 out of 67 reviews
Rating 2 - Terrible. 12 out of 67 reviews

7.0/10

Cleanliness

4.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Check-in

7.6/10

Communication

10/10

Location

7.4/10

Listing accuracy

Reviews

From a partner site

10/10 Excellent

A guest from Toledo , OH

Beautiful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was so beautiful easy to get into an easy to find a 20 minute drive to Gatlinburg wasn’t bad. Everything we need was in the cabin phone call away if we needed something my family really enjoyed it..
Response from VrboOwner on 17 Sept, 2025
Thank you for your kind review! We are over the moon to hear that you found the cabin beautiful, easy to find, and well-equipped for your stay. Its great to know the location worked well for your visit to Gatlinburg and that our team was just a phone call away when needed. We are especially glad your family enjoyed the experience—thats what its truly all about! We would love to welcome you back to Elk Springs Resort in the future. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
From a partner site

10/10 Excellent

John S.

A wonderful time

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was nice, my family and I enjoyed everything about. The pool was perfect for the grand kid, quite location. It was a wonderful weekend
From a partner site

4/10 Poor

Gunjan L.

Great stay - can be improved!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We’ve stayed with Elk Springs Resort over five times and have always loved the cabins and locations. This particular cabin was in a great spot with beautiful mountain views and the peaceful setting we expect from Elk Springs. Swimming pool and hot tub was great. Theater has very low volume with very basic speaker at the back. However, we were quite disappointed that the property did not include basic essentials — only one roll of toilet paper for the entire stay, and no shampoo or body wash provided. For the price and the standard we’ve come to expect, these small details made a big difference.Still a lovely stay overall, but hoping management ensures future guests have the basic amenities needed for a comfortable visit.
Response from VrboOwner on 1 Nov, 2025
Thank you so much for being a loyal guest and for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed the peaceful mountain views and the overall setting that keeps you coming back to Elk Springs Resort. We sincerely apologize that the cabin was not stocked with the basic essentials you expected. While our cabins are typically supplied with a starter set of paper products and soaps, we understand how this can be inconvenient during a longer stay. Your comments are extremely helpful, and we’ll be sure to review our supply policies to ensure our guests have everything they need for a comfortable and relaxing visit. We truly appreciate your continued trust in Elk Springs Resort and hope to have the pleasure of welcoming you back soon for another memorable getaway. Please don't forget that our returning guest get a 10% discount! Warm regards,
From a partner site

10/10 Excellent

Chou Y.

A great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a great stay. Had enough space for my family to stay and enjoy. Quiet area, not to noisy. Close to stores.
Response from VrboOwner on 30 Apr, 2024
Thanks for sharing your experience! We are glad your family had plenty of space to relax and enjoy the quiet surroundings. It is great that you found the location convenient and close to stores. We hope to see you again for another great stay! Remember, as a repeat visitor you will save 10% on future stays. We hope to see you soon!
Verified

4/10 Poor

Amanda

Liked: Communication
Disliked: Amenities
Location great but could have been cleaner pool green and cloudy no chairs by fire pit trash around cabin and the air only cooled off main level
Stayed 3 nights in Apr 2024
From a partner site

8/10 Good

“ to bad it was to short “

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Peaceful and relaxing
Response from VrboOwner on 27 Mar, 2020
Thank you for your kind review, Alfredo. It is a pleasure to hear that you enjoyed your recent cabin stay, and hope you will make plans to visit us again very soon!
From a partner site

10/10 Excellent

Alexandria J.

Indoor Pool Beauty

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love, love, Loved our cabin, definitely will be getting another one next year. Awesome service and very clean. Thank you Elk Springs!
Response from VrboOwner on 27 Mar, 2020
As always, we love to hear about great experiences with our resort. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
From a partner site

10/10 Excellent

Christy B.

Awesome Experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our first family trip, and it was amazing. The cabin was great for our family, and I give it 10 hands down. Thought we had a problem with the toilet upon arrival. I text the rental place and they were out the next morning and fixed it with no problem. They were very friendly and making the reservations were very simple. I would like to go back with a few couple for a weekend couples' getaway. Elk Springs Resort I will be back!!!!!!
Response from VrboOwner on 29 Apr, 2025
Thank you so much for your amazing review! We're thrilled to hear that your first family trip was a success and that the cabin was a perfect fit for you. We're also glad our team could quickly take care of the minor issue you experienced. We’d love to welcome you back anytime — whether for another family getaway or a fun couples’ weekend! We look forward to seeing you again at Elk Springs Resort!
From a partner site

8/10 Good

Vaughn C.

A nice getaway

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: No major complaints. There was some trash outside of the cabin and a couple of holes in the air hockey table, but everything else was great.
Response from VrboOwner on 27 Jun, 2020
Thank you, Vaughn, for reviewing your recent stay with us. We are glad you enjoyed your time spent in our area. We will certainly inspect the items mentioned and appreciate you letting us know. We hope to see you again in the future. Remember, as a returning customer, you will receive 10% on future stays! Thank you!
Verified

10/10 Excellent

Sally G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lots to do.

We saw a bear as we were getting in the hot tub.. It was a small one.. I wish I had gotten a picture. Cabin was more than roomy.. The only problem I had wasy tv upstairs kept cutting out. kids has fun in the pool.
Stayed 6 nights in Jul 2024
From a partner site

6/10 Okay

Ronnie A.

Our Vacation

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the cabin Indoor Pool Beauty everything was perfect besides the t.v. in our bedroom didn't start working until late Saturday night around 12:00 so couldn't watch cable in bedroom and the gas in grill tank was 2 low 2 grill out hamburgers on
Response from VrboOwner on 27 Mar, 2020
Thank you for sharing your experience with us, Ronnie.  It is a pleasure to hear you enjoyed your overall visit with us.  We appreciate your feedback regarding the TV and propane tank.  Please do not hesitate to contact us during your stay if you have any concerns.  We offer 24/7 staff assistance, and we love helping our guests.  It would be a pleasure to serve you again in the near future.  Remember as returning visitors you will receive 10% off your next booking!
From a partner site

6/10 Okay

A guest from West Union, WV

Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had a good time swimming in the pool and enjoying the hot tub. The theater room was a nice addition but we rarely used it. The cleanliness wasn’t what we expect from a resort type cabin. The bedrooms may accommodate 18 but the bathrooms do not in our opinion. Both bunk rooms (12 people) have to share bathrooms with other 6 by entering their bedrooms or thru kitchen. There isn’t enough storage in the bathrooms or bedrooms to set out toiletries or set linens anywhere but on toilet seats. Suggest these amenities and vanities be updated.
Response from VrboOwner on 3 Jul, 2025
Thank you for your feedback. We are glad to hear you enjoyed the pool and hot tub, and that the theater room was a nice feature. We apologize that the layout and storage did not meet your expectations. Your comments regarding the bathroom access and storage are appreciated and will be shared with our team for future improvements. We hope you were able to enjoy your time spent in our beautiful area.
From a partner site

8/10 Good

Family vacation

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a really enjoyable week with the family. We had a good time at the cabin. We had a few issues that needed to be taken care of by maintenance. The issues were dealt with quickly and professionally. Furniture was a little worn and pool area was a little dingy looking. Other then that cabin was clean.
Response from VrboOwner on 27 Mar, 2020
Thank you for your kind review, Irshad. It is a pleasure to hear that you and your family had such a wonderful cabin stay. Indoor Pool Beauty is a gorgeous cabin with lots of great amenities for everyone to enjoy. It was our pleasure to provide you with prompt and friendly service during your stay. We also appreciate your feedback as it helps to ensure we are always improving. We really enjoyed having you as our guests and we would consider it an honor to serve you again in the future. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits!
From a partner site

8/10 Good

Elsie G.

A very nice experience

Rating Details: The property manager was very helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was further away from Gatlinburg and Pigeon Forge than I had anticipated. It was nice, however a bit of a drive to get to attractions outside of the park. The cabin was spacious with nice furnishings. The kitchen was a bit small for the number of guest to accommodate. Cleaning on 3rd level was lacking with several big carcasses and a vit of dust. The cabin is a gem, just needed to have better attebtion tondetail on the cleaning. The management team was great and very responsive.
Response from VrboOwner on 2 Jan, 2025
Thank you for your feedback! We are very glad to hear you found the cabin spacious and well-furnished, and that our management team was responsive during your stay. We apologize for the cleaning issues on the third level and will address this with our cleaning team to ensure better attention to detail moving forward. While the location may have been farther from Gatlinburg and Pigeon Forge than expected, we hope the peaceful surroundings and charm of the cabin made up for it. We appreciate your input and hope to welcome you back for an even better stay in the future! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Verified

2/10 Terrible

Rebecca R.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Horrible

The pool was freezing they said maintenance replaced the heart the pool stayed the same temperature the entire stay we didn’t get to swim because it was too cold that was the point of staying there was the private HEATED pool it was dirty there was grease all over the cupboards there were bugs everywhere in there dust built up under the counters the floor was broken the chairs were broken there were staples on the floor it was not at all what I expected for my first time visiting tennessee
Stayed 2 nights in Mar 2025
From a partner site

6/10 Okay

Carl E.

Elk springs Retreat

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had our ministry retreat here. We had a good time kids enjoyed the pool. 2 of the Jacuzzi bath tubs did not work. some trim on the Floor was broken with nails sticking out. Lighting is terrible in the kitchen. Sofas where used very hard springs completing worn out in the one.
Response from VrboOwner on 27 Mar, 2020
Thank you for your honest review, Carl. We certainly appreciate your feedback, as it helps to ensure we are constantly improving. It appears as though a member of your party has reported these concerns to our team and the issues are being addressed. We are happy to address anything that is not up to par during your say. We hope you will give us another change to show you a true 5 star experience.
From a partner site

6/10 Okay

Nijah L.

Decent

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: When my friends and I arrived, it was apparent that housekeeping did not do their job properly. Housekeeping had to come and fix several issues, which took a few hours. That took away our ability to be comfortable because we could sit anywhere or even start to unpack our stuff until the cabin was cleaned properly. Also, it was freezing the whole 3 days we stayed. It's like the thermostat was broken or something. Other than that, the cabin and the amenities inside were great!
Response from VrboOwner on 11 Mar, 2021
Thank you for sharing your review with us, Nijah. We are sorry to hear you experienced these issues during your stay. We do see that the housekeeping issues reported were resolved. The issue regarding the thermostat was not reported. We will have a technician check it to ensure it is working properly. Please do not hesitate to contact us should an issue like this happen in the future. As you experienced first-hand, we provide 24/7 guest assistance to ensure any issue can be resolved quickly. Don't suffer, call us. We love assisting our guests. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
From a partner site

4/10 Poor

autumn b.

needing a fixing up

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is beautiful, but needs some fixing up. The refrigerator leaked bad. Washer was broken. Juczzi tubs didn't work. Roof in first floor bathroom shower leaked. Not much cooking equipment when you have a larger size group.(we had 15) trash cans filled up fast with no trash service during our stay had to call for removal.had maintenance there three time due to issues.cabin has termites.
Response from VrboOwner on 27 Mar, 2020
We appreciate your feedback as it helps to ensure we are constantly improving, Autumn. It appears as though these items were brought to our attention upon your checkout and during your visit. We certainly apologize that you experienced issues during your visit but we are pleased that our friendly and professional staff was able to assist you during your stay. I have reported your other concerns and I can assure you our team will inspect and address them as needed. Please know this is not indicative of a typical stay with us. We have lots of great cabins to choose from, and I'm sure one of our experiences Reservation Specialist will be happy to help you find the perfect one for you. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts with us.
From a partner site

2/10 Terrible

Danielle W.

Run while you can.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: 30 minutes from our check-in time with a vehicle full of groceries we were told we were going to have to wait an additional 4.5 hours to come back. The house reeked of marijuana. I cut my foot open with glass and the four days we were there we collected a cup of pieces of glass. Cigarettes were found every where throughout the home. The bath tub knob was broken. A toilet was broken. & NOT TO MENTION the "maintenance" guy entered the property without our permission while we were there & didn't hear him knock. Never will we stay there again.
Response from VrboOwner on 15 Apr, 2020
Thank you for taking the time to share your experience with us, Danielle. Your review certainly concerns us, however, after looking into this information we would like to clarify the details. We did contact you prior to your arrival to make you aware of an unfamiliar situation we were faced with. We left a voicemail letting you know the previous guest refused to leave and sheriff's department had to be contacted. Now we know this is not your fault, but please keep in mind we have never had a situation quite like this one. We are very sorry that you cut your foot and it is regrettable that we were not made aware of this until now. We have 24/7 staff assistance and we are happy to address anything that is not up to par. While we can understand it may be frustrating, our maintenance technician was dispatched out prior to your check-in to fix the broken toilet that you mentioned. He unfortunately had to retrieve a part and replaced it so you were able to utilize this toilet. We are very sorry if he interrupted your stay, but please bear in mind we had your best interest in mind. Please know it was not our intention to disappoint you and we do offer our sincerest apologies for any inconvenience experienced.
From a partner site

6/10 Okay

Noelle W.

Indoor Pool Beauty Review

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Cabin was nice but could use more bathrooms, furniture, and bathroom space. Master bedroom on main floor shared a bathroom with the rest of the main floor. This was inconvenient for for large families. Bathrooms in general were too small. Kitchen needs more pots and pans. lighting was dim in Kitchen. No chairs provided on decks. Broken glass bottles and trash around fire pit area. No end tables in living room to place drinks on. Furniture was worn and you sunk down in it. Pictures on website are not accurate. Shows queen beds next to one another. They were bunks. Not good for elderly people or older couples to use. Theater seats were not what was pictured. Cabin was in good location. Not bad but could use some attention and add some chairs to the decks.
Response from VrboOwner on 27 Mar, 2020
We appreciate your honest review, Noelle. It is regrettable that this was not the cabin for you. However, please keep in mind we offer several luxury cabins with many different layout options. One of our experienced Sales Representatives will be happy to assist you with finding a cabin that will not only meet but exceed your expectations. Also, we would like to remind you that we do offer 24/7 staff assistance and are happy to provide you with services during your stay. We have extra pots and pans in stock available that can be delivered if needed. I am very sorry for the confusion of the beds and we hope this did not put a damper on your visit. I have forwarded this to our IT department for review. We hope you will allow us another opportunity to show you a true 5-star experience in the future.
From a partner site

10/10 Excellent

Smith K.

It’s a beauty

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was somewhat unhappy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed ourselves. The cabin was beautiful inside and out. The space and activities were perfect. We were celebrating my sisters engagement and a kid-free weekend for us 10 ladies. It was a blast: we only had two issues- 1. The cabins are very very close together. When sitting out in the hot tub the neighbors yelled out their windows telling us to quiet down several times. We understand people were trying to sleep but it was a vacation and only 11pm- we weren’t being crazy just talking (over the sound of the jets) trying to relax and have a good time. Also, Some of the pictures are outdated- the hot tub is actually outside not inside and the bedrooms aren’t exactly laid out like the pictures so we had to reassign rooms ones we got there since no one wanted to commit to walking 3 flights of stairs to get to their bedroom. The pool was really nice however the alarm system was very obnoxious but once we figured it out it wasn’t bad. The house was clean and equipped with everything we needed except toilet paper on the first floor, once we arrived and checkout was easy. Everyone we spoke to (employees of elk springs resort) were very nice and a pleasure to work with. Overall it was a great experience.
Response from VrboOwner on 27 Mar, 2020
Thank you for allowing us to be a part of such a special get-away, Kadi! We are excited you enjoyed your stay, however, disheartened you experienced these issues. Indoor Pool Beauty is not advertised as being secluded. There are close neighbors throughout this resort. Please contact one of our experienced Sales Representatives when you are ready to start planning your next get-away. They will be happy to assist you in finding the perfect cabin in a location that is ideal and will give you the privacy you are looking for. We are constantly making improvements in our cabin. The hot tub was moved to the outside, as we found that some of our guests preferred to enjoy some adult time in the hot tub as the kids were enjoying the pool. The location is perfect to enjoy while also being able to closely supervise the kids. We can certainly understand the frustration regarding the pool alarm. They are a bit tricky at first, however, they have to be. These are a safety feature to ensure that you are alerted immediately if a child manages to enter the pool area without adult supervision. The alarms are purposely put out of reach of young children, and in the process can be out of sight for the adults as well. There are directions posted by each of the alarms. We are all parents here at Elk Springs and take the safety of children very seriously, as all parents do. We are in the process of adding custom built log bunk beds in the main level bunk bed room. Once these are installed, we will have the cabin professionally photographed to ensure all details are up to date. While all of the features listed are still there, we understand that sometimes little changes can make a difference to some of our guests and want you to have the best information possible. We sincerely apologize for any inconvenience experienced due to these issues and hope you will consider staying with us again in the future.
From a partner site

6/10 Okay

Kristina F.

Smells like smoke, not as nice as many other cabins.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The rental is advertised as a non-smoking cabin, but the entire place wreaked of cigarette smoke, especially one of the Kings rooms on the second floor. The red carpet is disgusting. There was dried feces or vomit on the wall and floor in the pool bathroom, garbage on the ground surrounding cabin outside. Theater room was not working upon arrival. First maintenance man who came was nice, but wasn't wearing a mask. A second one came back the next day to fix it, he also was nice, but no mask. Pool had cigarette buds floating in it, which was odd because we weren't allowed to use the pool for three hours after checking in because they had just cleaned it; you missed the floating cigarette buds. Other small things: windows are filthy and have a film of dirt on the outside of them, all the decks need to be sprayed down, TV in one of the bedrooms didn't work. Trip was good because of the company. Don't expect luxury when renting this cabin.
Response from VrboOwner on 4 Dec, 2020
Kristina, your review certainly concerns us as nothing was reported during or after your stay. We strive to not only have the best service, but also the best cabins. Our technicians do record photos of the pool once it is clean for our guests arrival and after reviewing them the has nothing floating in it. If there was any cleanliness issues please do not suffer in silence. We have 24/7 guest care to assist you if any issue arises. We sincerely apologize for any experienced issues or bad encounters while with us and hope you enjoyed your time in our area.
From a partner site

2/10 Terrible

Anna S.

Do NOT rent through Elk Springs

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We were very excited about our cabin. We had a group of 13 people 5 of which were kids. We chose Indoor Pool Beauty for the pool and theater room. When we got there everything seemed pretty good at first glance but we were wrong. The pool was filthy and green and full of hair. The washer and dryer were both broke. The fridge leaked. The tv was broke and hanging towards the floor. 2 of the 3 couches are unusable. The kids feet were black from the floors. The jacuzzi tub shot out hair and dirt when turned on. In a bathroom meant for 10 people there was one towel rack. When called they were not helpful. They reimbursed us only for the washer and dryer. We were unable to speak with a supervisor because they were “never in”. Do NOT waste your money! They need to clean and maintain their cabins.
Response from VrboOwner on 27 Mar, 2020
We appreciate you taking the time to review your recent cabin stay, Anna. Your feedback helps to ensure we are constantly improving, and I have reported these items again to ensure they are all followed up on. I can assure you that each member of our customer service staff is highly trained to report and address customer complaints. We have someone available 24/7 to address anything that is not up to par. We did issue a refund for some of the issues that our team was unable to promptly resolve. Please know this is not indicative of a typical stay with us. Thank you for sharing your thoughts.
From a partner site

2/10 Terrible

LaDora B.

Last minute

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family and I were put in this rental the day before check-in because our original cabin was discovered to have a bug infestation that they could not take care of prior to our arrival. When Elk Springs called to tell me this they said they had another cabin that was comparable to the cabin we initially rented. Comparable means similar or as good as. It was not. Our original cabin had 6 rooms and 6 bathrooms. This cabin only had 5 bedrooms and 3 & a half baths. Two of the bathrooms were in rooms on the second level. While the 3rd was on the main level with entrances from one bedroom and the other from the kitchen. That was difficult to deal with when you have 14 people. The washer and dryer was all in that main level bathroom. The half bath was down where the pool was. One of the rooms was all the way at the top and really was suppose to be just a loft area where you can look out into the woods. They put a bunkbed up there. None of the beds were comfortable. On top of that, on our 6 hour ride to the cabin I received a text saying that check-in time had to be pushed back from 3 to 5 which was okay because we had a little time left before we got there. But when we arrived at 5 the cleaning crew was still there and we had to wait an additional 45 minutes for them to finish. The cabin was also further from a lot of places we had planned to visit when we were planning to stay at the other cabin. We weren’t given any extra accommodations for the disruption in our trip. We only got some money back because the second cabin was cheaper than the original. We were only given two options: cancel our trip and get a full refund or go with the other cabin. We had to deal with the other cabin because it was less than 12 hours until we were planning to get on the road. There was no effort to try to properly accommodate us. Our trip wasn’t what we had expected and hoped it to be.
Response from VrboOwner on 2 Dec, 2024
Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the last-minute cabin change and for not meeting your expectations. Your feedback highlights areas where we can improve to better accommodate our guests, especially in unforeseen situations like this. We regret that the replacement cabin did not align with your needs and that the delayed check-in added to the frustration. Please know that we take your concerns seriously and will review our processes to ensure future guests have a smoother experience. We hope to earn the opportunity to provide you with the exceptional stay you deserve.
From a partner site

10/10 Excellent

A guest from Gadsden , AL

Mini Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Because of the short stay we couldn’t enjoy all the amenities but overall it was a great choice to stay there. The only thing I would recommend the staff to do is put cushions on bench and get larger tvs but I would recommend my family and friends to stay there
Response from VrboOwner on 11 May, 2022
Thank you for the 5-star review, Lakenya! We always love hearing about great experiences with our rental company! It sounds like you chose the perfect cabin for your group to relax in, have fun, and create memories that are sure to last a lifetime. Indoor Pool Beauty is full of great amenities and the pool is great for the kids and adults alike! We enjoyed having you as our guests, and we look forward to working with you again. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!

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