Magnolia: 7 BR Beachfront Home - Pet Friendly, Priv. Pool, Sleeps 24!

Thank you for sharing your feedback. We’re glad you enjoyed time with your group but are truly sorry to hear the home didn’t fully meet your expectations. We did want to clarify that pool heat was not added to your reservation, so the pool heater was not activated during your stay. Additionally, no issue with the spa was reported to our team while you were in the home, or we would have been happy to send a technician to inspect it right away. We regularly inspect and maintain all of our properties, and while some normal wear can occur over time, the home is accurately represented in our photos and description. Your comments have been shared with our maintenance team and the homeowner for review as we continue making updates. We appreciate you taking the time to share your thoughts, as guest feedback helps us ensure the best possible experience for future visitors.

Thanks so much for your comments and feedback. We certainly understand the inconvenience nearby construction can create. As is clearly defined within our Rental Agreement, whenever possible, we do make every effort to make guests aware of ongoing construction surrounding the properties we offer, however ultimately guests assume this risk by booking in this area. As we discussed during your visit, we are not affiliated with any local construction companies and therefore are not made aware of their schedules and the timing of projects in the area. It was our pleasure to assist you and your family during your stay, and to promptly address the various maintenance items you presented. In addition, this property has since undergone the regularly scheduled annual maintenance that all the properties on our program receive each year following our busy season. Our hope is that you and your family will return to Cape San Blas for many more beach vacations, and perhaps we will have an opportunity to serve you all in the future. Best wishes.

Thanks so much for your comments and feedback. We certainly understand the inconvenience nearby construction can create. As is clearly defined within our Rental Agreement, whenever possible, we do make every effort to make guests aware of ongoing construction surrounding the properties we offer, however ultimately guests assume this risk by booking in this area. As we discussed during your visit, we are not affiliated with any local construction companies and therefore are not made aware of their schedules and the timing of projects in the area. It was our pleasure to assist you and your family during your stay, and to promptly address the various maintenance items you presented. In addition, this property has since undergone the regularly scheduled annual maintenance that all the properties on our program receive each year following our busy season. Our hope is that you and your family will return to Cape San Blas for many more beach vacations, and perhaps we will have an opportunity to serve you all in the future. Best wishes.

Oh Sammi! We are so happy to hear you, your family and the furr babies had such a wonderful vacation at Magnolia! It sounds like you all took full advantage of everything the Cape has to offer. We look forward to seeing you all again soon!

Oh Lauren, thank you so much for the fabulous review! It is so great to hear that you and your family enjoyed Magnolia and Cape San Blas and that we could help contribute to that. We look forward to seeing you all again soon, until then, stay safe!

Hi Dan, we do apologize about the glass. It is crack internally though, but we put the tape on the glass on both sides as an extra precaution but it's not dangerous. Glass replacement right now is anywhere from 8 to 10 weeks out so we are just doing the best we can until that can be replaced. Unfortunately sometimes that is the price we pay for living in a remote paradise. We are limited on the size of microwave that we can put in that kitchen as the cabinetry is built in. We will let the owner know in-case he ever wants to redo his kitchen cabinets.

Hi Jack, I'm sorry you didn't enjoy the home. The kitchen is shown in our photographs from multiple angles and for the foot print of the home that is as big as it can get. Those doors on the bathrooms are custom pocket doors that we can't find locks for but each of the bedroom doors have a lock and each bedroom has a bathroom so it cuts down on the bathroom sharing. We do wish you would have called us about utensils. We keep a large stock on hand because of our location and we would have been happy to run anything out to you that you might have needed. We've gotten pretty good reviews on the cleaning but again please reach out to us if we missed something. We do strive for perfection but if something is missed we have team members ready to come out and fix whatever issues you might have had. The private board walk is shown on this listing as is the dune in front of the home. The dunes protect our homes so we don't want those to go! We hope next time you come down we can find a better fit for you and your needs!

Hi Michael, Sorry you had issues while you were down. This year has been particularly difficult to find workers but we have come up with some solutions for next year that are outside of the box and should fix our issues! I will get with the housekeeping manager to make sure the team at Magnolia are following all procedures and guidelines.

Thanks so much for your review Elizabeth! The local government is currently working on beefing up the infrastructure for the end of the cape. A new water tower is being installed as well as fiber cable for the internet down the length of Cape San Blas Rd. They haven't given us a finish date yet but we hope that it will be soon! Great idea about the second dishwasher. We will send that recommendation on to the owner. Hope to have you back soon!

We wish you had told us about the water issues, there was no need for you to clean that up. We have people to handle that for you so that you do not have to spend your vacation soaking up water from window leaks. I am happy to let you know that the sliding doors have been replaced and that issue should not happen again. And we do apologize for the trash in the firepit. We have someone specifically assigned to clean up the outside of the house prior to your arrival, we will have to find out where we failed on this and make sure it doesn't happen again. So, on your next visit, leaking windows and trash can be checked off the list.

Thank you for letting us know about your stay at Magnolia and we are sorry that you had water and cleaning issues. As you probably find in your own neighborhood, we have very little influence on the utility companies in our area. Sometimes, the demand puts a strain on the supply of water. It doesn't happen all the time, but can happen when the area is filled to capacity with rental guests, especially during the 5:00 pm to 7:00 pm hours. We are also so sorry you found pet hair under furniture. That is not the standard for Cape & Coast and we will be replacing that cleaner immediately. We do not tolerate improper cleaning at our houses. UPDATE: The water pressure issue has been solved by Lighthouse utilities with the location and repair of a major leak.

Thank you for sharing your experience at Magnolia. If you had told us about the inventory, we would have gladly brought you out more because we keep items in stock at our office. I must apologize that the cleaners left a pile of dirt, that is not acceptable in a Cape & Coast house. Thank you for making us aware of the issues and we are so glad that you enjoyed this wonderful house and its phenomenal views.