2/10 Terrible
dina s.
21 Oct, 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Extremely Disappointing StayWe’ve stayed in this area before and never had as many issues as we did with this property. Several bedroom and bathroom locks were broken and had to be replaced during our stay. The shower on the fourth level didn’t regulate water properly, producing dangerously hot water that made it unusable.There was also a leak from the third level to the second, and although the repair company eventually came out, they left drywall and debris all over the stairs and floors, which we had to clean ourselves. One of the bedrooms had dirty bedding with sand still on it, and some of the kitchen items were rusty and unusable, which made the space feel poorly maintained. The kitchen cabinets were also sticky, adding to the overall lack of cleanliness.To make matters worse, the owner’s communication was unprofessional and even threatening when I tried to address these issues. There was absolutely no sense of customer service or accountability.This experience was extremely disappointing and not at all reflective of the standards we’ve come to expect in this area.
dina s.
Stayed 7 nights in Sep 2025
