Where should I begin? We had been up since 3 a.m.., traveling to this destination. We arrived in Flagstaff, around 5 that night. We found the house that was listed on the Vrbo site, house number and street. We could not get into the house, the code was not working. After trying numerous times, I called Jeff, the host, only to connect with voicemail. I left him a message asking him to call me asap. In the meantime, one of my group realizes that the house we are attempting to get in does not match the picture listed on Vrbo. Thank goodness no one around us called the police. I call Jeff two more times with no answer, just voicemail. Now getting frustrated, I reach out to Vrbo support. They ask me to send a picture of the house with the address we were given. . I do so. ;(I never hear from support again). My daughter decides to text the number I had been given. Imagine our surprise when Jeff calls my daughtr, on a different number. He says that he doesn’t understand why we weren’t given the correct address. Isn’t that his responsibility.? We finally find the correct house. It is a nice house in a relatively quiet neighborhood. Kitchen was adequate, there were basic pantry items, and there are not near enough eating utensils for even 8 people. We were given exactly 8 towels, for 8 people. The beds were comfortable as well as the living room furniture. On our second to the last day we were there, I was sitting in the extra room downstairs reading when a mouse scurried across the floor. Seriously. The house was in a good location, easily accessible to all things touristy and shopping. I enjoyed sitting on the front porch in the cool, early mornings, enjoying the fall colors. Would I rent this house again? Nope, not ever.