6/10 Okay
David R.
13 Aug, 2020
Liked: Cleanliness
Disliked: Check-in
Suncadia Great - location so-so
Photos of the property did not align with what was actually there - (unit turned out to be on a busy road and there was lots of new construction around the unit.)
Check in was a bit messy as the front desk person gave my wife a different location. She got into that unit and completely unloaded and unpacked. Two hours later we hear a knock on the door and it's the owner who had come up to stay! Fortunately he was very nice about it and after contacting Suncadia we were given what evidently was the original unit we were supposed to be in, but had to pack up and move all of our stuff to the new location. To their credit Suncadia offered a 20% discount on our next stay. Sadly the finishes and bed quality were not up to the same standard as the first location. Additionally the new unit was very understocked on cooking utensils and there ones there were pretty low quality. Unfortunately the beds were very uncomfortable and as we had checked out the beds at the first location we felt a bit let down.
We have had many excellent experiences with VRBO, this one fell a bit short of expectations, particularly for the price. Owners, or Suncadia need to update to higher standard.
David R.
Stayed 4 nights in Aug 2020
