When I select "Other" in the "Who stayed with you at the property?", a small window pops out, and I cannot type in the text box (greyed out). Since it's a required field (*), I selected Friends and Family.
The host was very response in a timely manner on my inquiries when I contacted the host each time. Since I didn't receive the detailed check-in instruction within 2-3 days of the reservation, I contacted the DecoNova on 6/27/2024 via phone to inquire about it, the male operator was not helpful. He informed me that my credit card was declined for the payment, and I informed him that I didn't receive any notifications (text or email) about the decline. I checked my bank account online, and there was no transactions (decline or pending) for the payment. I also contacted DecoNova via chat and the host in regards to this dilemna. It was finally resolved near midnight. Luckily, I follow-up on the reservation, or else me and the boys would be S.O.L. on a place to stay.