Lakefront Cabin w/ Patio in Havana!

Thank you for sharing your feedback with us. We appreciate your comments regarding the property's condition and can confirm that the maintenance and cleanliness items mentioned have been addressed. We take pride in our responsiveness and are committed to maintaining high standards for every stay. Regarding the booking details, our records indicate the full stay was completed, and we’re glad you were able to make use of the provided amenities. While external factors like neighbor noise can sometimes be outside of our control, we strive to provide a peaceful environment for all travelers. Our team will continue working to ensure the property is always prepared for each new arrival.

From the owner: “I am very sorry this guest encountered issues during check-in and with the ladybugs upon arrival. This is not the experience I want guests to have. The entry code concern was addressed right away, and the ladybugs were treated immediately after the report. I also arranged for professional pest control to ensure the home is fully taken care of for future visitors. I appreciate the feedback and remain committed to providing a comfortable stay for all guests.”

Hi Lori, we are sorry for the issues you experienced during your stay. We followed up with the homeowner, who would like to share the following:- Since your stay, we’ve deep-cleaned the grill and shower, completed a full walk-through of the home, and refreshed the landscaping.- We’re also in the process of replacing the front door lock to ensure a smoother guest experience.- The towels and kitchenware are being reviewed and updated as needed to maintain the level of comfort we strive to provide.- While the cabin is designed to have a rustic charm, we remain committed to keeping it well-maintained, clean, and comfortable for every guest.Thank you for your feedback. It helps us continue providing the 5-star experience we aim to offer every guest.