Republic Retreat w/ Mountain Views & Soaking Tub

We sincerely regret the challenges you experienced during your stay and truly appreciate you taking the time to share your feedback. We hope that the full refund provided some relief and helped to address, in some measure, the inconveniences you encountered. We are grateful that you brought the remaining items from our remodel to our attention, and we want to assure you—and all future guests—that these matters have now been fully addressed. Regarding the railing you brought to our attention, our contractor has inspected it and confirmed that it is secure, meets safety standards, and provides reliable support for all guests. We genuinely value every guest’s feedback, as it helps us refine the property and provide a welcoming experience. Since your visit, we have been delighted to receive very positive reviews reflecting the improvements made and the care we put into ensuring each guest feels comfortable and well-cared-for during their stay.

We're so glad you loved the view and would stay with us again. Thank you for pointing out the cleanliness and trim issues—we've reviewed our cleaning process and brought on a new cleaner, and we're sending a contractor out to address the trim. We'll also take another look at the bathroom heater to make sure everything is working as it should.