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Hacienda - Ask About Free Attraction Tickets!

Photo gallery for Hacienda - Ask About Free Attraction Tickets!

Living area
Living area
Living area
Dining
Private kitchen

Reviews

7.6 out of 10
Good
1 bedroom2 bathroomsSleeps 4

Popular amenities

  • Swimming pool
  • Hot tub on site
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Rooms & beds

1 bedroom (sleeps 4)

Primary Bedroom

1 Queen Bed

2 bathrooms

Loft Bathroom

Toilet · Shower only

Primary Bathroom

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Dining area

About this property

Hacienda - Ask About Free Attraction Tickets!

Bring family and friends to enjoy a memorable time together at Hacienda — a 1-bedroom + loft, 2-bathroom cabin rental in the Mountain Shadows community of Gatlinburg, Tennessee. Splash at the community pool in summer, sip wine by a crackling fireplace, unwind with wooded views on the screened-in porch, read in the rocking chairs, and soak muscles in the steamy hot tub!

When you arrive, paved parking makes it easier to unload suitcases and groceries. Step into the open-concept space with a fireplace, sofas, a dining table, and a fully equipped kitchen. Make homemade meals, play board games together, and enjoy movie nights with the TV and DVD player. You can also tap into the free Wi-Fi to plan the next day's activities in downtown Gatlinburg.

The bedroom and loft have their own TV, direct access to a deck, and bathroom for added convenience and comfort. And you'll appreciate 1 king bed and 1 queen bed when nap time or bedtime rolls around. Outside, you can chat on the porch swing, flip burgers on the gas grill, and take in the fresh mountain air. Additional amenities include an indoor jetted tub for spa baths anytime and a washer/dryer to reuse towels and keep up with laundry on your unforgettable getaway.

Community pool access is provided and managed through a third party. Host is not liable for amenity availability, maintenance, downtime, or pool closures under any circumstances.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 2191883vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Gatlinburg

Located in Gatlinburg, this cabin is in a rural area and in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Anakeesta and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including birdwatching.
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Map
Gatlinburg, TN

What's nearby

  • Chapel in the Glen - 17 min walk - 1.5 km
  • Rocky Top Sports World - 18 min walk - 1.5 km
  • Morning Mist Village - 18 min walk - 1.6 km
  • Mills Park - 2 min drive - 2.4 km
  • Chapel at Honeymoon Hills - 5 min drive - 3.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 73 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Cliff Top Bar & Grill - ‬10 min drive
  • ‪Three Jimmy's Good Time Eatery - ‬19 min walk
  • ‪Little House of Pancakes - ‬5 min drive
  • ‪Kephart cafe - ‬9 min drive

Frequently asked questions

Does Hacienda - Ask About Free Attraction Tickets! have a pool?

Yes, this property has a pool.

How much does it cost to stay at Hacienda - Ask About Free Attraction Tickets!?

As of 19 May, 2026, prices found for a 1-night stay for 2 adults at Hacienda - Ask About Free Attraction Tickets! on 1 Aug, 2026 start from S$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda - Ask About Free Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda - Ask About Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Hacienda - Ask About Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Hacienda - Ask About Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Hacienda - Ask About Free Attraction Tickets! located?

Situated in the mountains, this cabin is 1 mi (1.7 km) from Rocky Top Sports World and 2.9 mi (4.7 km) from Chapel at Honeymoon Hills. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 6 miles (10 km).

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 5 out of 22 reviews
Rating 8 - Good. 10 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.6/10

Cleanliness

10/10

Check-in

8.4/10

Communication

9.0/10

Location

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

John F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cabin

Cabin was clean and awesome. Hotub was real nice.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Curtis F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great experience

Check in was easy, location was also good and close to grocery shopping and attractions.
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Teresa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Recommendations

Ive already messaged the recommendations to cabins for you voa VRBO
Stayed 5 nights in May 2025
Response from VrboOwner on 19 Jun, 2025
Thanks for sharing your feedback so openly. It’s really disappointing to hear that your stay didn’t meet expectations, especially when you took the time to reach out afterward. We truly wish we had known about the issues while you were still at the cabin so we could have addressed them promptly and made things right. Your concerns about the recommendations and communication are definitely important to us. We’re genuinely sorry for the frustration this caused and regret that your experience wasn’t the smooth one you hoped for. Please know we’re always striving to improve and appreciate you helping us learn.
Verified

8/10 Good

Roy M.

Liked: Cleanliness, check-in, communication, listing accuracy
NOT VERY PRIVATE, BUT CLOSE TO TOWN. HOT TUB COVER VERY HARD TO GET ON AND OFF. OVERALL A GOOD CHOICE. NO HAIR DRYER,
Stayed 4 nights in Oct 2025
Response from VrboOwner on 12 Dec, 2025
Thank you so much for sharing your experience with us. We genuinely appreciate you pointing out the things you enjoyed, and we truly understand how the privacy, hot tub cover, and missing hair dryer could have been a bit inconvenient during your stay. Your feedback absolutely helps us improve, and we’re glad the cabin still felt like a good choice overall. We hope to have you back soon, thank you.
Verified

8/10 Good

Kimberly B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

35th Anniversary Trip

Was a nice place for the amount of our stay. WiFi was hit or miss. King bed in loft is very firm. Basic cleanliness was ok but needs major cleaning inside and out. The height of the stay was we got to see a Bear on the property as we were getting ready to check out. Oh and maintenance was very helpful.
Stayed 4 nights in Aug 2025
Response from VrboOwner on 26 Sept, 2025
Thank you so much for sharing your experience with us—it truly helps. It’s wonderful you got such a rare moment of spotting a bear, and we’re glad maintenance was able to assist you quickly. We’ll definitely take your feedback on the WiFi, cleaning, and bed comfort to heart as we work on improvements. We really appreciate you choosing to stay with us and hope your next visit feels even better.
Verified

8/10 Good

James L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful location! Close to everything!

It's our second years staying at this property. The cabin its beautiful and always clean, it has a wonderful location close to all the atraccions, jacuzzi is clean and relaxig, neighborhood is calm and nice. You would definitely love staying here! Till next time La Hacienda!
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Leann S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome vacation!!

My husband and I had a great time on our Gatlinburg/Pigeon Forge trip. The Hacienda cabin was the perfect size for the two of us (but would be great for 4 people too). It was clean, comfortable and had everything needed to make our trip perfect. It was close to everything yet just far enough away that we could enjoy the quiet too. I would definitely stay again!
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Lauren K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Adorable & Cozy Cabin!

This property is a cute cabin perfect for one or two couples! The fireplace and hot tub is wonderful for the winter months and easy to use! The check-in process was extremely easy! However, I did not receive check out instructions directly and had to find the instructions on the Cabins for YOU page. Other than that, a very nice cabin located close to the Gatlinburg strip!
Stayed 3 nights in Dec 2024
Response from VrboOwner on 3 Feb, 2025
Thank you for sharing such thoughtful feedback! We’re thrilled you enjoyed the cozy cabin, fireplace, and hot tub—it sounds like the perfect winter escape. We’re sorry for any inconvenience with the checkout instructions and appreciate your patience; we’ll work on making that clearer.
Verified

6/10 Okay

John A.

Liked: Check-in, communication, location, listing accuracy

Good, not great

In a safe grouping of cabins close to the highway. Convenient to town, but you can hear highway noise. The cabin could have been cleaner and needs updating.
Stayed 4 nights in Apr 2024
Response from VrboOwner on 18 Jun, 2024
Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We understand the importance of a clean and updated cabin, and we will address these concerns with our team. Your input helps us improve, and we appreciate you bringing this to our attention. We hope you will give us another chance to provide a better experience in the future. Thank you for staying with us.
Verified

6/10 Okay

Misty T.

Liked: Cleanliness, check-in, listing accuracy

Just Ok

Loved the huge shower upstairs. The fireplace was nice. Check in was super easy. But...there was a huge wad of hair in the downstairs bathroom shower, and the hot tub didn't work until our last night there and it never got hot enough for us to use.
Stayed 3 nights in Mar 2022
Response from VrboOwner on 24 May, 2022
We’re happy to hear you had an enjoyable vacation overall, Misty! We are so sorry you experienced inadequate cleaning and issues with the hot tub. We appreciate you bringing this matter to our attention. Though we could send someone out to rectify the hot tub, we are still saddened you were still unable to utilize this amenity. We appreciate your honest review and would love to host a more enjoyable stay for your next visit to the Smokies.
Verified

10/10 Excellent

Martina G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cabin is beautiful and super clean

This place is beautiful! Property looks bigger in pictures but it’s a really nice place. It does not have a back yard or any space around for children or any outside activities but they do have balconies and a porch. Love the jacuzzi and how clean everything was. Being just a couple of minutes away from the attractions was Sooo convenient! Love it!
Stayed 2 nights in Jan 2022
Response from VrboOwner on 26 Jan, 2022
We're delighted to hear you had a great time during your stay with us, Martina! We love to know you enjoyed soaking in the jacuzzi, your property's convenient location to attractions, and everything else this cabin has to offer. We are grateful for your honest feedback, and we appreciate you sharing your experience with us. We would love to host you again in the future on your next visit to the Smokies!
Verified

6/10 Okay

Bill V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Roaches!

There is roaches in the cabin. Front door sticks and is hard to open and the bedroom door sticks. Lovely decor. Great location. A lot of stairs to get into the cabin. Overall, a good place to stay.
Stayed 4 nights in Jun 2022
Response from VrboOwner on 13 Jun, 2022
We're glad there were some enjoyable highlights to your stay, like the lovely decor and excellent location. However, we hate to hear you experienced any inconveniences during your getaway. We hate we didn't have the opportunity to address these issues during your stay, but we truly appreciate you notifying us of your concerns. Thank you so much for your review, Bill. We hope to serve you again in the future for a more enjoyable vacation in the Smokies!
Verified

8/10 Good

Edward H.

Liked: Check-in, communication, location, listing accuracy

Place was ok. Inside porch and hot tub were dirty. After going inside lower bed needs replaced

Hot tube and back inside porch area dirty. Lower bedroom bed very old and needs replaced upstairs needed cleaning and radio in lower area did not work place needs better cleaning and upgraded
Stayed 3 nights in Jul 2023
Response from VrboOwner on 23 Aug, 2023
Thank you for your honest feedback, Edward. We regret to hear that you encountered so many cleanliness issues during your stay. Though we wish we were made aware of these issues, we appreciate you bringing them to our attention so that we can have these matters addressed promptly. We appreciate you sharing your feedback with us, and we would love to host a more enjoyable stay for you in the near future.
Verified

6/10 Okay

Amber B.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Pros: It was affordable. Very close to Gatlinburg. It was spacious. The hot water lasts a long time. The water pressure is very nice. The customer service is very friendly. Easy check in as well.Cons: They had roaches in the kitchen. The dishes were not clean. The hot tub needed to be filled. The TV was old not a smart tv. The two beds were not very comfortable. In the words of my husband they needed a Goldilocks bed. The one downstairs was too soft and the one upstairs was way to hard. The side tables were terrible. There was not a flat surface to put our drinks on while watching tv. One of the chairs in the dining room has a nail sticking up. I sat on that and it didn't feel very good. There were no hangers in the closet. There was also no dresser to put our clothes in. The cabin itself is down a huge hill. Better bring a vehicle with some Torque. Also the neighbors are right on top of you so it is not very private.
Picture of roach on the kitchen counter.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Diane M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mini vac

Beautiful cabin!
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Ashley P.

Liked: Check-in, communication, location, listing accuracy

Beautiful cabin

Sheets had something allover them other then that the cabin was amazing and beautiful plenty of privacy.
Stayed 4 nights in Jul 2022
Verified

2/10 Terrible

Charles F.

Liked: Check-in
Disliked: Cleanliness, communication

Not all it’s cracked up to be!

Overall I would give this a 3 out of 10! Upon arrival we all were super excited and didn’t pay much attention. We unloaded our vehicles and went straight to Gatlinburg for dinner and shopping. Next morning, one of us started sneezing constantly.. that’s when we noticed MOLD in just about every room of the cabin. (I have pictures for proof) Later that night we was sitting down for dinner and we had a knock on the door. The homeowners had someone come by to do a roof estimate(could you not have waited so late in the evening to do this? This is a vacation for us!) Granted we understand things like this need to be done but I feel like a different time would have been nicer. Before leaving we made sure to take pictures of everything and was going to do a review back but anytime we tried to email them it would say invalid email. This cabin has great potential but until the mold problem is taken care of it’s not worth it!
Stayed 3 nights in May 2022
Response from VrboOwner on 2 Jun, 2022
Thank you for the review, Charles. We’re very disappointed you encountered these issues during your stay and sincerely apologize for the negative vacation experience this caused. Your feedback is valuable to us, and we will pass along all of your concerns to the appropriate personnel. We’d love the opportunity to host you again sometime soon for a more enjoyable experience. Thank you, again, for the review.
Verified

10/10 Excellent

April W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Smoky mountain getaway 2022

We had an excellent stay. Cabin was beautiful. Looking forward to staying again next year.
Stayed 3 nights in Apr 2022
Response from VrboOwner on 28 May, 2022
Thank you so much for your review, April! We're delighted to hear you had an excellent vacation and can't wait to host you again next year!
Verified

8/10 Good

Sarah R.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Great place to stay - just don’t ask for help

We loved this cabin. However the WiFi didn’t stay on so we contacted the property manager for assistance and after three calls where they said they would look into it and call us back (which they never did) we gave up. So as long as you don’t need WiFi or assistance from the property manager, it’s a great place to stay.
Stayed 5 nights in Oct 2021
Response from VrboOwner on 10 Nov, 2021
Thank you for your honest feedback, Sarah! Though we're so glad that you had a great stay overall, we apologize greatly for the miscommunication and the inconvenience you faced. We appreciate you bringing this matter to our attention, and we will address your comments with the appropriate departments. Thank you so much for your review, and we hope to host you again in the future!
Verified

8/10 Good

Teri K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice cabin, easy access

We enjoyed our stay at this cabin. It is well appointed other than lacking in lighting. It is very dark in there even with the available lighting on. The hot tub was a nice addition and all the fellow neighbor travelers were so friendly.
Stayed 3 nights in Oct 2021
Response from VrboOwner on 19 Oct, 2021
Thank you so much for sharing your review with us, Teri! We're so glad to hear that you had a great time and enjoyed relaxing in the hot tub! We truly appreciate your honest feedback and will be sure to pass your concerns along to the appropriate departments. We would love to host another enjoyable Smoky Mountain vacation for you in the future!
Verified

4/10 Poor

Lori M.

Liked: Check-in, location
Disliked: Cleanliness, listing accuracy

Not one TV worked. Not even the stereo. The entertainment was the gas fireplace.

Disappointed
Stayed 3 nights in Apr 2021
Response from VrboOwner on 12 May, 2021
We're sorry to hear you were disappointed in aspects of your cabin and we hate this happened. We do appreciate your feedback and would love to host you again in the future at one of our other 400+ properties.
Verified

8/10 Good

Erin F.

Liked: Check-in, communication, location, listing accuracy

great location

great location and quiet cabin area off main road. cabin could use some updates but overall nice place to stay and affordable.
Stayed 5 nights in Apr 2021
Response from VrboOwner on 13 May, 2021
Thank you for your review, Erin! We appreciate your review and would love to host you again in the future for another great cabin stay in the Smokies!

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