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Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi

Photo gallery for Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi

Welcome Home
Private heated pool with lanai
Queen size bedroom, no.2
Twin size bedroom no.1
Kitchen/Dining area

Reviews

8.2 out of 10
Very good
5 bedrooms3 bathroomsSleeps 10

Popular amenities

  • Private pool
  • Garage parking available
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Barbecue grill

Rooms & beds

5 bedrooms (sleeps 10)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Queen Bed

Bedroom 4

2 Single Beds

Bedroom 5

2 Single Beds

3 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub or shower · Toilet

Bathroom 3

Bathtub or shower · Toilet

Spaces

Deck or patio
Porch or lanai
Kitchen
Separate dining area
Garden

About this property

Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi

Lake Berkley is situated in a private gated community with a 24-hour security guard at the gate to greet you plus roving patrols. It also offers sports facilities, a private clubhouse with a cyber cafe, fitness room, large communal pool, hot spa & sports equipment hire centre.
Fully equipped with over 1,950 sq ft of living space, our villa is set in a ¼ acre plot with a private fenced yard allowing total privacy for you to enjoy lounging by the pool. Our villa standard features include cable TVs, a large fridge/freezer, cooker, dishwasher, telephone, washer/dryer, towels and linen. Our home is family owned and looked after by a local management company who is there to assist should the need arise.


The Resort: The resort is set on 3 lakes with a nature trail around the 14-acre natural lake with lots of baby ducks to feed, a private beach with a BBQ area, picturesque gazebo - ideal for weddings.

It also offers 2 children's play areas, basketball, volleyball, table tennis, fishing from stocked lakes, a new communal heated infinity pool, new children's splash area. It's a gated and 24 hours guarded resort with a 24-hour Wal-mart 2 minutes away. There is a gym that has recently been extended and an outdoor fitness area on the far side of the lake. Discounted attraction tickets can be delivered from the Official Ticket Centre.

Our Villa: The villa is fully equipped with superior furniture adding to the luxurious feel and homeliness that will make your stay in Florida a wonderful experience. Its location makes it perfect for those who wish to spend a holiday in the sun, where the temperature exceeds 80 degrees even during the winter months.

The lounge/family room features a large, open plan living space with a three-piece suite, incorporating a formal dining area that seats 6 people. There is also a DVD player, a CD/Radio/Cassette player and the newly installed 42” TV with HD cable services. From the lounge, alarmed sliding patio doors lead out onto the pool deck.

Own private heated swimming pool, featuring a covered lanai and screened cage enclosure to create a bug-free, tranquil oasis.

While the glorious Florida sunshine often keeps the water naturally refreshing and pleasant, optional pool heating is available for guests who prefer a bit of extra warmth. If you would like the pool heated for your stay, please let us know in advance; we would be delighted to switch the system on a full day prior to your arrival at no additional cost, ensuring the water is perfectly temperate from the moment you step through the door. UV limited and shading structure for children's safety and for those less energetic the extended deck area features a table with chairs and loungers for you to soak up the sun and just watch.

What's near: Our Orlando holiday villa is ideally located close to the local amenities:
Approximately 4 minutes drive away are a deli, Subway (bread rolls, you choose the filling), general store, pharmacy and petrol station.

Approximately 4 minutes drive will bring you to a Publix supermarket, liquor store, Chinese restaurant (who do takeaways and deliver to our villa), McDonald's, video store, hairdressers and mailbox.

3 to 4 minutes drive will bring you to other shops, restaurants and a medical centre. Further afield are Disney (10 minutes), Seaworld (15 minutes), Universal (25 minutes), etc.

Gulf coast beach just over an hour's drive; East coast beach 60 minutes drive. Cape Canaveral/Kennedy Space Centre 60 minutes drive Daytona beach and race track 90 minutes drive.

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House Rules

Check in after 2:00 PM

Minimum age to rent: 18

Check out before 10:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

No pets allowed

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Smoking

Smoking is not permitted

Important information

You need to know

Property # 258555
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property

About the area

Kissimmee

Located in Historic Downtown Kissimmee, a neighbourhood in Kissimmee, this villa is near theme parks and on a lake. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Disney's Typhoon Lagoon Water Park. Travelling with kids? Make time for Orange County Convention Center, or head to an event or a match at ESPN Wide World of Sports Complex. Waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and cycling nearby.
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Map
Kissimmee, FL

What's nearby

  • Kissimmee Lakefront Park - 3 min walk - 0.3 km
  • Lake Tohopekaliga - 3 min walk - 0.3 km
  • Kissimmee Civic Center - 5 min walk - 0.4 km
  • First United Methodist Church - 5 min walk - 0.4 km
  • Osceola County Clerk of the Court - 6 min walk - 0.5 km

Getting around

  • Kissimmee Station - 5 min walk
  • Poinciana Station - 11 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 9 min drive

Restaurants

  • ‪Circle K - ‬11 min walk
  • ‪A 2 Z Wings - ‬2 min drive
  • ‪Susan's Courtside Cafe - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬18 min walk
  • ‪3 Sisters Speakeasy - ‬4 min walk

Frequently asked questions

Does Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi ?

As of 16 May, 2026, prices found for a 1-night stay for 2 adults at Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi on 10 Jun, 2026 start from S$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi ?

On-site parking is available at the property.

What time is check-in at Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi ?

Check-in begins at 2:00 PM.

What time is check-out at Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi ?

Checkout is at 10:00 AM.

Where is Single Storey 5 Bed 3 Bath Villa with Pool, HD-TV , private beach + WiFi located?

This family-friendly Kissimmee villa is located on a lake, within a 5-minute walk of Kissimmee Lakefront Park and Lake Tohopekaliga. Osceola County Clerk of the Court and HCA Florida Osceola Hospital are also within 15 minutes. Kissimmee Station is only a 5-minute walk.

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 37 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 6 out of 74 reviews
Rating 2 - Terrible. 6 out of 74 reviews

7.4/10

Cleanliness

10/10

Amenities

8.4/10

Check-in

7.0/10

Communication

9.0/10

Location

7.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Terrence L.

Liked: Cleanliness, check-in, listing accuracy
Nice property, clean and well equipped in a decent area.
Stayed 5 nights in Nov 2025
Response from VrboOwner on 15 Dec, 2025
Thank you so much for your lovely review! 😊 We're absolutely delighted to hear that you found the villa nice, clean, and well-equipped, and that you enjoyed the area. It means a lot to us that everything met your expectations during your stay. We hope you had a wonderful, relaxing time in Florida, and we'd love to welcome you back anytime in the future—whether for a short break or a longer escape! Wishing you safe travels and all the best
Verified

8/10 Good

Amy M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice place overall

Was nice place overall! Very responsive owner and suited our needs nicely!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Pulze

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house and location

Its a older house but for the price and location there is no complaints it was a very nice stay overall. The fridge broke and they sent people to fix it right away so communcation with the property was fast and easy. I will gladly stay again.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Brenda L.

Liked: Cleanliness, check-in, location

Birthday

Disneyworld, ocean, Legoland
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Robert B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Everything was great except the refrigerator would not keep stuff cold. Our milk spoiled in 3 days.
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Patti V.

Liked: Cleanliness, check-in, location
Disliked: Listing accuracy

The property was very clean. There were a few things that should be fixed. I sent Owner email.

The one thing is the website for this property was not fully correct. There was not any pool tables, arcade games or a hot tub. Part of the reason I took this property was for all three of those things. Because we weren’t doing any Disney properties, those things could have kept us busy some of the days. I am still happy I rented!
Stayed 15 nights in Mar 2023
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your experience of your recent stay at our 5-bedroom property in Kissimmee, Florida. We appreciate your feedback and are delighted to hear that you had an overall positive experience during your stay. We would like to extend our sincere apologies for the discrepancy between the property amenities listed on our website and the actual offerings during your stay. Due to unforeseen circumstances, we had to remove the pool table from the property just before your arrival as it had become unsafe after the previous tenant's use. To ensure the safety and satisfaction of our guests, we promptly made the decision to remove the pool table from the property amenities. We understand the disappointment this may have caused, particularly if you were looking forward to enjoying the pool table, arcade games, and a hot tub during your stay. We apologize for any inconvenience or confusion this may have caused. We take your feedback seriously and will take immediate action to rectify the inaccuracies on our website to ensure accurate representation of the property's amenities moving forward. However, we are glad to hear that despite the discrepancy, you still had a positive experience and enjoyed your stay at our property. Kissimmee, Florida, offers a multitude of attractions and activities that can keep guests engaged and entertained. We hope that you were able to explore the surrounding area and take advantage of the community amenities such as the private pool, basketball court, community pool, and the private lake for fishing with a Florida fishing license. We genuinely appreciate your understanding and positive attitude towards your rental experience. Your satisfaction is of utmost importance to us, and we are committed to continually improving our property and guest experience based on valuable feedback like yours. Thank you once again for choosing our property for your stay in Kissimmee, Florida. We value your feedback and are grateful for the opportunity to make necessary improvements. If you have any further concerns or questions, please do not hesitate to reach out to us. We would be honored to welcome you back in the future and provide you with an enhanced experience that meets your expectations.
Verified

4/10 Poor

Cathy K.

Liked: Location
Disliked: Cleanliness, check-in, communication

HORRIBLE PROPERTY MANAGEMENT

Not a bad place. Property management DOES NOT RETURN CALLS. Kitchen was not stocked properly. Home could use updating. pool area messy, needs updating and landscaping . Get all weeds out of the pool area.
Stayed 7 nights in Jun 2023
Verified

2/10 Terrible

Jessica T.

Liked: Cleanliness, check-in, communication, listing accuracy

I would not stay there again

The beds were terrible. It's ran more like a hotel then a vrbo. They dodnt have the right cook ware. They didn't send me a receipt. I asked for one still haven't received it. I wouldnt stay again. It was my fist time renting a vrbo.
Stayed 7 nights in Feb 2023
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback regarding your recent stay at our 5-bedroom property in Kissimmee, Florida. We appreciate your input and apologize for any inconveniences or issues you encountered during your visit. We take great pride in providing our guests with a memorable and enjoyable experience, and we regret that your expectations were not fully met on this occasion. We understand that the comfort of the beds is a crucial aspect of a restful stay, and we apologize if they did not meet your expectations. We value your feedback and will take it into consideration as we continuously strive to improve our accommodations. Regarding the cookware, we apologize if the selection did not fully meet your needs. We aim to provide a well-equipped kitchen for our guests, and we will review our inventory to ensure that it is complete and suitable for a variety of cooking requirements. We sincerely apologize for any inconvenience caused by the delay in receiving your receipt. This was an oversight on our part, and we assure you that we will rectify this promptly. Your satisfaction is important to us, and we are committed to providing excellent customer service. We are sorry to hear that your first experience renting a vacation rental by owner (VRBO) did not meet your expectations. As property owners, we strive to offer our guests the comforts and conveniences of a home away from home while providing personalized service. We understand that each guest has unique preferences and expectations, and we regret that we did not meet yours on this occasion. Kissimmee, Florida, offers a multitude of attractions and activities that cater to a wide range of interests. Our property, with its private pool, community basketball court, additional community pool, and private lake for fishing, aims to provide guests with a variety of recreational options during their stay. We appreciate your feedback and the opportunity to learn from your experience. Our goal is to continually improve and provide a positive experience for all our guests. Should you decide to give us another opportunity in the future, we would be delighted to welcome you back and exceed your expectations. Once again, we apologize for any inconveniences you encountered and appreciate your feedback. We value your business and the time you took to share your thoughts. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to contact us.
Verified

2/10 Terrible

Bernie M.

Liked: Check-in, communication, location
Disliked: Listing accuracy

Not well maintained.

Stove, toaster, vinyl floor is in poor condition and need to be replaced. Pool table takes up garage but not level. Mattresses not comfortable. House poorly stocked. WiFi very weak.
Stayed 6 nights in Nov 2020
Response from VrboOwner on 1 Aug, 2023
The review has come as a great shock. We have not been to the property this year (2020) at all due to the Covid-19; we do a bi-yearly inspection to ensure the villa is up to standard. We have passed on your review to our management company based in Florida. All the issues observed will be addressed promptly; we have also asked for updated pictures to ensure that all issues raised are fixed.
Verified

8/10 Good

Charis G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Our stay

The property was nice but a little dated and needed some work doing to it. The kids enjoyed having a pool to swim in everyday. A couple of the bathroom sinks need replacing as they had rusty overflow holes. A couple of the showers where difficult to control the temperature. The smoke detectors where faulty took them a day to get the first one sorted so a couple of nights with a constant beeping. When they did sort it was efficiently dealt with. Every time you moved in the bed it would creak. It wasn’t just one bed it was all of the beds! Other than these points we did enjoy our holiday.
Stayed 10 nights in Apr 2023
Response from VrboOwner on 1 Aug, 2023
Thank you for taking the time to share your experience of your recent stay at our 5-bedroom property in Kissimmee, Florida. We appreciate your valuable feedback and are delighted to hear that you enjoyed many aspects of your holiday. One of the highlights of our property is the private pool, which provides a refreshing and enjoyable swimming experience for both kids and adults alike. We are thrilled that your children had a fantastic time splashing around in the pool every day. The presence of a basketball court within the community is also a great feature, allowing guests to engage in fun outdoor activities and enjoy some friendly competition. Moreover, the community pool provides an additional option for relaxation and enjoyment, enhancing the overall experience of our guests. The private lake, where guests can fish with a Florida fishing license, offers a serene and tranquil setting for those seeking a peaceful retreat amidst nature. We would like to extend our apologies for any inconvenience caused by the minor issues you encountered during your stay. We appreciate your feedback regarding the dated appearance of the property and the need for some updates. We continuously strive to improve and enhance our accommodations, and your comments will certainly assist us in prioritizing our improvement efforts. Regarding the maintenance issues you mentioned, such as the bathroom sinks and showers, we assure you that we will address these concerns promptly to ensure that our future guests enjoy a seamless and comfortable experience. We apologize for the inconvenience caused by the faulty smoke detectors, and we appreciate your patience while our team resolved the issue efficiently. Your feedback regarding the beds creaking is duly noted, and we will assess and address this matter to ensure that our guests have a peaceful and restful sleep during their stay. We are glad to hear that, despite these points, you were able to enjoy your holiday at our property. We strive to provide a pleasant and memorable experience for all our guests, and your feedback helps us in our ongoing commitment to deliver exceptional service and accommodations. Once again, we appreciate your review and thank you for choosing our property for your vacation in Kissimmee, Florida. We would be honored to have the opportunity to welcome you back in the future and showcase the improvements we make based on valuable feedback like yours.
Verified

2/10 Terrible

Diana P.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

10/10 Do NOT Book

Here is a list of everything that went wrong and how poorly the owner responded/didn’t respond 1. Arrived to find a leak in the bedroom hallway. Property manager had left a note, they were aware of the leak, and would have someone come fix it. Nobody came until 3 days after we arrived, and then we had to accommodate strangers in the home. The resolution was two giant, loud, industrial fans to dry out the hallway before fixing the dishwasher 2. The phone wasn’t connected. We had to use our out of country phones to call the property manager, just to find out they were closed when we checked in. We couldn’t speak with anyone until the Monday, and we arrived Friday evening. Safety hazard. 3.THE HOUSE WASN’T DECORATED AS ADVERTISED! The “Disney” room had Disney walls and that was it. The children we travelled with were disappointed. 4. We couldn’t use the heated pool as there weren’t any instructions left. Come to discover on Monday that it would cost $30/day. The owner never once informed us prior to renting this place. Also the property manager told us it was $30/ day to heat the pool and the owner said $15/day. Lots of misinformation between the 2. 5. There weren’t necessities within the home, such as extra toilet paper, paper towel, hand soap, dish soap, laundry soap, parchment paper/ tinfoil/ basic cooking appliances. Bought our own, which we didn’t budget for. No indication we’d need to buy these. 6. Owner stopped responding Many other points but out of space
Stayed 7 nights in Feb 2023
Response from VrboOwner on 1 Aug, 2023
Thank you for providing feedback regarding your recent stay at our 5-bedroom property in Kissimmee, Florida. We sincerely apologize for the inconveniences and issues you encountered during your time with us. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these matters to our attention. We apologize for the leak in the bedroom hallway and the delay in addressing it. Our property manager was aware of the issue, and we had intended to resolve it promptly. However, we understand the frustration caused by the delay in having someone fix it. We regret any inconvenience caused by the presence of technicians in the home during your stay. Rest assured, we have taken measures to ensure that such situations are addressed promptly and with minimal disruption in the future. We apologize for the inconvenience caused by the disconnected phone. We understand the importance of communication, especially for guests from out of the country. Our property manager's office hours were unintentionally not aligned with your check-in time, and we are sorry for any inconvenience caused. We have taken steps to rectify this issue and improve our communication channels for the convenience and safety of our guests. We apologize if the decorations in the "Disney" room did not meet your expectations. We understand the disappointment this may have caused, especially for the children in your group. We will ensure that our property listing accurately reflects the room decor to avoid any future misunderstandings. We apologize for the lack of clear instructions regarding the pool heating and the discrepancy in the pricing information provided by our property manager and owner. It is our responsibility to ensure accurate and consistent information is communicated to our guests. We will review and update our documentation to provide clear instructions and pricing details for all amenities and services. We apologize for the oversight regarding the provision of necessities within the home. It is our aim to provide a comfortable and convenient experience for our guests, and we regret that essential items such as toilet paper, paper towels, hand soap, dish soap, laundry soap, and basic cooking appliances were not adequately supplied. We appreciate your feedback and will take immediate steps to ensure that all necessary items are consistently provided for our guests in the future. We sincerely apologize if there was a lapse in communication from our end. It is our commitment to be responsive and attentive to our guests' needs throughout their stay. We will review our communication processes to ensure that such situations do not occur in the future. We genuinely appreciate your feedback, and we are taking your comments seriously to improve our services and guest experience. We value your business, and we assure you that we are committed to making the necessary changes to enhance the overall stay for future guests. Once again, we apologize for any inconveniences you encountered, and we appreciate your understanding and patience. If there is anything else we can do to address your concerns or make amends for the inconveniences you experienced, please do not hesitate to reach out to us directly. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.
Verified

10/10 Excellent

Stefan H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Superschön

Wir haben unseren Aufenthalt genossen. Das Ferienhaus ist groß und sehr schön. Die Lage hat uns auch gut gefallen. Wir werden sicher wieder das Haus buchen für unseren nächsten Aufenthalt.
Stayed 7 nights in Mar 2023
Response from VrboOwner on 1 Aug, 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts in unserem 5-Zimmer-Ferienhaus in Kissimmee, Florida, zu teilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und mit Ihrem Ferienhaus zufrieden waren. Die großzügige Größe und Schönheit unseres Ferienhauses sind Eigenschaften, auf die wir besonders stolz sind. Es freut uns zu hören, dass Ihnen das Haus gefallen hat und dass Sie sich darin wohlgefühlt haben. Wir sind bestrebt, eine komfortable und ansprechende Umgebung zu bieten, damit sich unsere Gäste wie zu Hause fühlen können. Die Lage unseres Ferienhauses ist in der Tat ein weiteres Highlight. Kissimmee bietet eine Vielzahl großartiger Aktivitäten und Sehenswürdigkeiten in der Nähe. Von den nahegelegenen Themenparks bis hin zu erstklassigen Einkaufsmöglichkeiten und Restaurants gibt es in der Umgebung viel zu entdecken und zu erleben. Darüber hinaus bieten die Gemeinschaftseinrichtungen wie der Basketballplatz und der Gemeinschaftspool eine zusätzliche Möglichkeit, Ihre Freizeit zu genießen und unvergessliche Momente zu schaffen. Wir sind begeistert zu hören, dass Sie Ihren Aufenthalt genossen haben und beabsichtigen, unser Ferienhaus für Ihren nächsten Besuch erneut zu buchen. Wir schätzen Ihre Treue und das Vertrauen, das Sie uns entgegengebracht haben. Wir versprechen Ihnen, dass wir weiterhin unser Bestes tun werden, um sicherzustellen, dass Ihr nächster Aufenthalt genauso angenehm und unvergesslich wird wie der aktuelle. Vielen Dank für Ihre freundlichen Worte und für die Auswahl unseres Ferienhauses für Ihren Urlaub in Kissimmee, Florida. Wir freuen uns darauf, Sie in Zukunft erneut als unsere Gäste willkommen zu heißen und Ihnen erneut eine großartige Erfahrung zu bieten.
Verified

4/10 Poor

Ricardo F.

Liked: Check-in, location
Disliked: Cleanliness, communication

Bug infestation and AC problems and pool was dirty

There was bugs everywhere including the garage. There where lots of ants on the tables and on the couches and the AC would not cool the house. The temp in the house went up to 80 degrees and the pool was never cleaned during the 2 weeks we where there. We tried to contact the manager but we never got an answer back. There was no pool table or game room as stated on the app and there where blood stains on the sheets. Owner needs to pay more attention to property.
Stayed 12 nights in Jul 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We apologize for the issues you encountered during your stay and for any inconvenience caused. We take your concerns seriously and appreciate you bringing them to our attention. We sincerely apologize for any bugs you encountered during your stay. We understand the importance of maintaining a clean and comfortable environment for our guests, and we regret that we did not meet your expectations in this regard. We have taken immediate action to address the pest issue and have scheduled professional pest control services to ensure that this is resolved effectively. We apologize for any inconvenience caused by the AC issue and the rising temperature inside the house. We understand the importance of a comfortable temperature, especially during your stay in Florida. We have reviewed the AC system and have taken steps to ensure that it is functioning properly for our future guests. Regarding the pool, we apologize for any oversight in the maintenance during your stay. Pool cleanliness is a priority for us, and we have addressed this matter with our pool service provider to ensure that regular cleaning and maintenance are carried out consistently. We regret that your attempts to contact our manager were not successful, and we apologize for any frustration this may have caused. We will investigate this matter thoroughly and take necessary steps to improve our communication channels to ensure that our guests' needs are promptly addressed. We apologize for any discrepancy regarding the pool table and game room as stated on the app. We strive to provide accurate and up-to-date information to our guests, and we will review our property descriptions to ensure that they accurately reflect the amenities available. Lastly, we are deeply sorry for any blood stains on the sheets you encountered during your stay. Clean and fresh linens are of utmost importance to us, and we will work with our housekeeping team to ensure that such oversights are not repeated in the future. We appreciate your feedback, as it helps us improve our services and enhance the experience for our guests. We value your business and hope that you will consider giving us another opportunity to provide you with a more enjoyable and memorable stay in the future.
Verified

8/10 Good

Ilkhomzhon K.

Liked: Check-in, location, listing accuracy
Disliked: Communication

The house was pretty good at all but the cleanliness was bad. The area was secured and well protectd

Pretty good!
Stayed 7 nights in Aug 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for taking the time to share your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We appreciate your comments and are glad to hear that you found the house to be pretty good overall. We would like to address your concerns regarding cleanliness and assure you that we take this matter seriously. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us. We apologize if the cleanliness of the property did not meet your expectations during your stay. We will investigate the matter thoroughly and take the necessary steps to address any areas that may have fallen short of our standards. Your feedback helps us in our continuous efforts to improve and deliver a memorable experience to our guests. We are delighted to hear that you found the area to be secure and well-protected. The safety and security of our guests are paramount, and we strive to provide a peaceful and secure setting for their enjoyment. Kissimmee, Florida, offers a wide array of attractions and activities that cater to various interests, and we are pleased to know that you had the opportunity to experience some of the great things the area has to offer. From the private pool and the community basketball court to the additional community pool and the private lake for fishing with a Florida fishing license, we aim to provide our guests with a range of recreational options and memorable experiences. Thank you once again for sharing your feedback. We value your input and appreciate your understanding. If there is anything else we can do to address your concerns or improve your experience, please do not hesitate to reach out to us directly. We would be honored to welcome you back in the future and have the opportunity to provide you with an even more exceptional stay.
Verified

4/10 Poor

Mary S.

Liked: Check-in, communication, location, listing accuracy

Ac doesn’t cool house

House is in a good location. Lots of stores and restaurants close by. Unfortunately the ac wasn’t working and around 10:00 am the temp inside the home started to get hotter. Called management company spoke to a Jodie who said it was because ot was hot outside. I told her something was wrong with ac and it was running non stop all day. She told me I had an attitude. They did send ac company out and he said it was blowing cool air at 3:00 and the house should cool down. It didn’t cool down until 9 that evening. I messaged the owner twice regarding this and never heard back from him. We left early because I was tired of dealing with the issue. Spoke to the owner of the management company on Saturday and she was going to reach out to the owner. 2 days later still haven’t heard from the owner.
Stayed 7 nights in Jul 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We sincerely apologize for the issues you encountered during your stay and for the lack of prompt communication and resolution. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these matters to our attention. We understand the importance of a comfortable and pleasant stay, and we are sorry for the inconvenience caused by the AC issue you experienced. We apologize for any misunderstanding or miscommunication during your interaction with our management company. Rest assured, we take your concerns seriously, and we have addressed the matter with our team to ensure better communication and resolution in the future. We apologize for the delay in response from the property owner. We strive to be responsive and attentive to our guests' needs, and we regret any frustration caused by the lack of communication. We have taken steps to address this issue to ensure that our guests receive timely and satisfactory responses to their inquiries. We understand that the AC issue impacted your stay and led to your decision to leave early. We are truly sorry for the inconvenience this caused you. Your feedback is valuable, and we appreciate your understanding as we work towards improving our services and guest experience. Kissimmee, Florida, is known for its convenient location, with numerous stores and restaurants in close proximity to our property. We are pleased that you found the area appealing and convenient for your needs. Once again, we apologize for any inconveniences you experienced during your stay. We value your business and the time you took to share your thoughts. If there is anything else we can do to address your concerns or make amends for the inconveniences you experienced, please do not hesitate to contact us directly. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.
Verified

6/10 Okay

Emily T.

Liked: Cleanliness, check-in, location, listing accuracy

Property was as listed

It was a very nice vacation. My entire family was accommodated well. However, there was so much trouble with the TV in the living area. Every day it was a battle. The cable in the queen bedroom did not work at all. The shower in the master bedroom quit working while we were there, and that gave us some difficulty. Additionally, the blow dryer in the master bedroom did not work. The two queen beds were not so comfortable 🥴 Other than that, the property is as described, the neighborhood was beautiful, all of our surroundings were wonderful, and we had a great time visiting amusement parks and going to beaches.
Stayed 7 nights in May 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We are delighted to hear that you had a very nice vacation and that your entire family was well accommodated. We apologize for the issues you encountered with the TV in the living area and the cable in the queen bedroom. We understand the frustration and inconvenience this may have caused, and we appreciate your understanding. We will investigate these matters and take the necessary steps to ensure that these issues are resolved promptly to avoid any future difficulties for our guests. We also apologize for the inconvenience caused by the shower in the master bedroom and the malfunctioning blow dryer. We regret any inconvenience this may have caused during your stay. Our guests' comfort and satisfaction are of utmost importance to us, and we will address these issues to ensure that they do not occur in the future. We appreciate your feedback regarding the comfort of the queen beds. We understand that a good night's sleep is essential during a vacation, and we apologize if the beds did not meet your expectations. We value your feedback and will take it into consideration as we continually strive to enhance the comfort and quality of our accommodations. We are thrilled to hear that the property itself was as described and that you enjoyed the beautiful neighborhood and surroundings. Kissimmee, Florida, offers a wealth of attractions, including amusement parks and beaches, and we are glad that you had a great time exploring and experiencing the local area. Thank you for choosing our property for your vacation in Kissimmee, Florida, and for sharing your positive experience. We appreciate your feedback and value your business. If there is anything else we can do to address your concerns or make improvements for future guests, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you and your family back in the future and provide you with an even more exceptional stay.
Verified

10/10 Excellent

Paul O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

What not to expect

The overall condition of the property was excellent. The drawbacks were the practical inexistent internet and the distance required to walk to any amenities. The lake, basketball and tennis courts, and Clubhouse are all at least 1/4 mile from each other. Minor but annoying inconveniences. Would do it again with the right companions.
Stayed 7 nights in May 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for taking the time to share your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We are delighted to hear that you found the overall condition of the property to be excellent. We appreciate your comments regarding the internet and the distance required to access the amenities. We apologize for any inconvenience caused by the internet connectivity during your stay. We understand the importance of staying connected, especially in today's digital age, and we are continually working to improve the internet service to ensure a seamless experience for our guests. Regarding the distance between the lake, basketball and tennis courts, and the Clubhouse, we understand that it may have been a minor inconvenience for you. We value your feedback and will consider ways to improve the accessibility and convenience of these amenities for our guests in the future. We are glad to hear that despite these minor inconveniences, you would consider staying with us again, given the right companions. We appreciate your understanding and positive attitude, as well as your recognition of the excellent condition of the property. Kissimmee, Florida offers a wealth of attractions and activities, and we are thrilled that our property's amenities, such as the private pool, community basketball court, additional community pool, and private lake for fishing with a Florida fishing license, contributed to your overall enjoyment. We strive to provide a comfortable and enjoyable experience for our guests, and we are pleased that you found value in your stay. Thank you for choosing our property for your visit to Kissimmee, Florida, and for sharing your positive experience. We appreciate your feedback and look forward to welcoming you back in the future for another memorable stay.
Verified

6/10 Okay

Kelley L.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Nice family vacation

We had an enjoyable visit, we loved the privacy of the pool area, there are a few maintenance issues that should be addressed like the bathroom sinks and the pool pump. Overall we had a great stay and would stay there again
Stayed 7 nights in May 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for taking the time to share your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We are delighted to hear that you had an enjoyable visit and that you appreciated the privacy of the pool area. We value your comments regarding the maintenance issues you encountered, specifically the bathroom sinks and the pool pump. We apologize for any inconvenience caused by these issues, and we assure you that we take your feedback seriously. We will address these matters promptly to ensure that they are resolved and do not impact the experience of our future guests. We are thrilled to know that despite these minor concerns, you had a great overall stay. Our goal is to provide a comfortable and enjoyable experience for our guests, and we are pleased to hear that you would consider staying with us again in the future. Kissimmee, Florida offers a wealth of attractions and activities, and we are glad that our property's amenities, such as the private pool, community basketball court, additional community pool, and private lake for fishing with a Florida fishing license, contributed to your enjoyable stay. We strive to provide our guests with memorable experiences and a relaxing atmosphere to create lasting memories. Thank you for choosing our property for your visit to Kissimmee, Florida, and for sharing your positive experience. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.
Verified

10/10 Excellent

CHRISTOPHER R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family stay

Lovely property in a good area close to Disney etc. Lots of space in the house. Good playground on site. Excellent security on site. Walmart around the corner.
Stayed 14 nights in Apr 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for taking the time to share your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We are thrilled to hear that you had a lovely experience and enjoyed the great features of our property and its surroundings. Kissimmee, Florida is indeed a fantastic location, particularly for those visiting the nearby Disney parks and other attractions. We are delighted that you found our property conveniently situated and close to the places you wanted to explore. We take pride in providing our guests with a comfortable and spacious space to relax and enjoy their stay, and we are pleased to hear that you found ample space within the house. Our community amenities, such as the basketball court, additional community pool, and the playground, are designed to enhance our guests' experience, and we are thrilled that you had the opportunity to enjoy these facilities during your stay. Your safety and security are our top priorities, and we are glad to hear that you found the on-site security to be excellent. The proximity of a Walmart nearby provides added convenience for our guests, ensuring that all their needs can be easily met during their stay. We understand the importance of having essential amenities and services in close proximity, and we are pleased that this aspect of your experience was satisfactory. Thank you for highlighting the positive aspects of your stay, and for choosing our property for your visit to Kissimmee, Florida. We appreciate your feedback and value your business. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the future and providing you with another wonderful experience.
Verified

4/10 Poor

Kevin C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Internet/Cable

Cable and internet services unavailable from the day we arrived until the following Wednesday afternoon. Washer was removed day after we arrived. Returned on Tuesday. However had been reconnected but did not work. Flooded bedroom adjacent to garage and the garage itself. Had laundry that we had to remove after 6 spin cycles and dried and put back into our dirty clothes for return home. New washer arrived day before checking out but maintenance person had called in sick so old washer never removed and new one never installed. Should have demanded money to be returned to us.
Stayed 7 nights in Mar 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We sincerely apologize for the issues you encountered during your stay and for the lack of timely and responsive communication. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these matters to our attention. As property owners, our goal is to provide a seamless and enjoyable experience for our guests, and we are disappointed to hear that we did not meet your expectations in this regard. We apologize for the incorrect email address provided and for any inconvenience caused by the lack of communication. Your experience does not reflect the level of service we strive to provide, and we will investigate this matter thoroughly to ensure that such issues do not occur in the future. We understand the frustration and disappointment that can arise when expectations are not met, especially after staying at other VRBO homes. We deeply regret that we were not able to address your concerns in a timely and satisfactory manner, and we apologize for any inconvenience this may have caused. We appreciate your understanding and patience in this matter. Kissimmee, Florida, is known for its array of attractions and activities, and we are proud to offer our guests the opportunity to enjoy the amenities of our 5-bedroom property, including the private pool, community basketball court, additional community pool, and private lake for fishing with a Florida fishing license. We regret that your experience with the property did not meet your expectations. We genuinely appreciate your feedback, as it helps us to identify areas where improvements are needed. We take your comments seriously and will take immediate steps to address the issues you encountered to ensure a more pleasant and satisfying experience for our future guests. Once again, we apologize for any inconveniences you experienced during your stay. We value your business and the time you took to share your thoughts. If there is anything else we can do to address your concerns or make amends for the inconveniences you experienced, please do not hesitate to contact us directly. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.
Verified

10/10 Excellent

Paula G.

Liked: Cleanliness, check-in, location, listing accuracy

Nice spacious house very clean could use a couple updates

Stayed for a week because our daughter played college softball down in Kissimmee. House was clean upon arrival . Checking in at the was a bit of of process due to many people checking in at the same time . Each car had to give drivers license and get their mirror tag . After initial check in at gate was easy to go through as long as people in front of you were not checking in for first time . Lock box only had only one key when we arrived . I called the property manager and did tell them there was only one . She took my number and I thought I would get a call back on Monday but did not . So we had only one key for two families to use . There master bathroom had a sink that was kinda rusted out could use some tlc on that sink . Kitchen stove could be replaced very worn hard to cook on . Other than those small items house was clean & spacious . Would stay again if in the area .
Stayed 7 nights in Mar 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for taking the time to share your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We are thrilled to hear that you had a positive experience overall and that you found the property clean and spacious. We understand the importance of a smooth check-in process, especially during peak times when many guests are arriving simultaneously. We apologize for any inconvenience you may have experienced during the check-in process, particularly with the required driver's license and mirror tag procedure. Your feedback is valuable, and we will review our procedures to ensure a more streamlined and efficient check-in experience for our guests in the future. We apologize for the oversight regarding the lockbox containing only one key upon your arrival. We regret any inconvenience this may have caused, especially for two families sharing the property. We appreciate you bringing this to our attention, and we will make sure to improve our communication and ensure that all necessary keys are provided for future guests. Thank you for highlighting the need for some maintenance and updates in the master bathroom sink and kitchen stove. We take your feedback seriously and will address these areas to ensure a more comfortable and enjoyable experience for our future guests. We are delighted that, aside from these minor issues, you found the property clean and spacious. Our goal is to provide a welcoming and comfortable environment for our guests to relax and enjoy their stay. We appreciate your understanding and patience regarding these small items and are grateful for your positive overall experience. Kissimmee, Florida offers a wealth of attractions, and we are thrilled that our property's amenities, such as the private pool, community basketball court, additional community pool, and private lake for fishing, contributed to your enjoyable stay. We would be honored to welcome you back if you are ever in the area again. Thank you for choosing our property for your stay, and for sharing your feedback. We value your business and appreciate the opportunity to improve our services based on your comments. If you have any further questions or concerns, please do not hesitate to reach out to us directly.
Verified

8/10 Good

Michael E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great family vacation

We went to the Disney parks so we didn't spend a lot of time in the house but the time we did spend there was relaxing. There was six of us (all adults) and we had plenty of room to have some privacy when we wanted it. Some of the furniture is a little dated but overall we had a great time and I would definitely stay here again.
Stayed 8 nights in Feb 2022
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We are delighted to hear that you had a relaxing and enjoyable time during your visit. Our property is indeed ideally located for guests who wish to explore the nearby Disney parks. We understand that most of your time was spent outside, but we are thrilled to know that the moments you did spend at the house were pleasant and provided the relaxation you desired. It's wonderful to hear that the ample space in the property allowed you and your fellow adult guests to have privacy when needed, enhancing your overall comfort and enjoyment. While we appreciate your comment about some of the furniture being a little dated, we are pleased that it did not detract from your positive experience. We continuously strive to update and improve our property to provide a comfortable and enjoyable stay for our guests. Your feedback is valuable to us as we work towards enhancing the overall aesthetics of the property. We are honored to hear that you had a great time and that you would choose to stay at our property again in the future. Kissimmee, Florida offers a wealth of attractions and activities, and we are glad that our property's amenities, including the private pool, community basketball court, and additional community pool, contributed to your overall enjoyment. Thank you for choosing our property for your stay in Kissimmee, Florida, and for sharing your positive experience with us. We look forward to the opportunity to welcome you back in the future and provide you with another memorable and relaxing stay.
Verified

8/10 Good

Sandra S.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Not your classy VRBO home

I've stayed at many VRBO homes and this one is the worst. Not that it was terrible, but there were many issues with the property. When I tried to connect with management, i was given an incorrect email address. Property owner never returned communication. This is the first property we wouldn't return to.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 1 Aug, 2023
Thank you for sharing your feedback about your recent stay at our 5-bedroom property in Kissimmee, Florida. We sincerely apologize for the issues you encountered during your stay and for the lack of timely and responsive communication. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these matters to our attention. As property owners, our goal is to provide a seamless and enjoyable experience for our guests, and we are disappointed to hear that we did not meet your expectations in this regard. We apologize for the incorrect email address provided and for any inconvenience caused by the lack of communication. Your experience does not reflect the level of service we strive to provide, and we will investigate this matter thoroughly to ensure that such issues do not occur in the future. We understand the frustration and disappointment that can arise when expectations are not met, especially after staying at other VRBO homes. We deeply regret that we were not able to address your concerns in a timely and satisfactory manner, and we apologize for any inconvenience this may have caused. We appreciate your understanding and patience in this matter. Kissimmee, Florida, is known for its array of attractions and activities, and we are proud to offer our guests the opportunity to enjoy the amenities of our 5-bedroom property, including the private pool, community basketball court, additional community pool, and private lake for fishing with a Florida fishing license. We regret that your experience with the property did not meet your expectations. We genuinely appreciate your feedback, as it helps us to identify areas where improvements are needed. We take your comments seriously and will take immediate steps to address the issues you encountered to ensure a more pleasant and satisfying experience for our future guests. Once again, we apologize for any inconveniences you experienced during your stay. We value your business and the time you took to share your thoughts. If there is anything else we can do to address your concerns or make amends for the inconveniences you experienced, please do not hesitate to contact us directly. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.
Verified

4/10 Poor

Jeffrey C.

Disliked: Check-in, listing accuracy

Never again!

Never received check in packet. Took 45 minutes to get in touch with the owner of the house to get the code for lock box. Once inside the house was not clean. The property manager did not know the house was booked for the week. The description of the house stated 1 king bed , 2 queen beds and twin beds in the other rooms, there was the king bed 1 queen and 1 full and the twin beds. The mattress on the full bed was so bad the couple slept on the couches.. The tv in the king master suite did not work one of the sinks in the master bathroom had a big hole in it. I questioned the owner of the house about some of the reviews and he assured me the had been taken care of but they had not! Will only be renting homes with more positive reviews…. Just say lesson learn!
Stayed 7 nights in Oct 2021
Verified

8/10 Good

Niovis G.

Liked: Communication, location, listing accuracy
Disliked: Cleanliness, check-in

Lack of communication

It was ok
Stayed 7 nights in Jul 2021

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