First, let me say that the communication was great. I received quick responses and answers to any/all questions. The pictures were a true representation of what is there.
We had some issues such as the cleaning lady running late and the towels which she must have just washed were folded and put away damp, but that's not all on the property manager and can happen. However, there were many other issues and when all put together, they made for an unsatisfactory stay: We were told there would be soaps and shampoos-there wasn't. No towels, wash clothes or even paper towels in the kitchen. No trash can in the kitchen. The ice dispenser in the freezer didn't work, so we had to stick our hand in a grab ice by the handful. Maybe not an issue at my own house, but who know what hands have been in there. We couldn't get multiple electronics to work, and eventually figured out that most things were unplugged.
Our biggest issues were with the quality of the property. First the location was ify. The eccentric decor was as advertised and to each their own, but when that is combined with the lack of basic furniture (bedside tables, lamps, a master with an unattached headboard that bangs on the wall every time you roll over, a tired couch that you need a cherry picker to get out of, I could go on...) it's a no
With a VRBO I expect a certain standard. This applies to the cleanliness, the quality of bedding, mattresses, towels, and furnishings. Nothing in this property met that standard.