8/10 Good
Dan B.
25 Apr, 2025
Family Holiday (4th visit to Florida)
This is the 2nd time we have stayed in Emerald Island Resort. I do slightly prefer this villa to the one we stayed at last time.The AC was not working when we arrived however the host was very quick at responding and got an AC engineer out the next day and got it resolved.The pool was not cleaned the entire 2 weeks we was there. I did highlight this to the host but not a big issue really.Cinema was good, however the protector is doing burnout and could do with upgrading at some point.Games Room was OK but apart from the Xbox there was not much to offer. The batteries need replacing the basketball game and the air hockey table score system but we didnt use them much anyway.The ice/water dispenser was blocked with ice, but I managed to clear it myself.The outside furniture could do with being renewed. The corner sofa unit was discoloured and uncomfortable.I think it would be very beneficial to swap the lounge and dining room areas around. It would flow much better and allow family members to be closer together when using the outside space.Beds and Bathroom all comfortable and excellentSmart TVs were really good.Kitchen well stocked with everything you would need.
Dan B.
Stayed 15 nights in Mar 2025