Hello, we provide toilet paper , shampoo , soap, towels and all amenities for one time, if you need more you need to hire the service of the cleaning , and its provided with all the amenities again, no problem for that, we dont provide groceries, we leave clear instructions and directions for going to the several grocery stores nearby, with a map of the location, we have osmosis inverse filter for the water and its drinkable, the kitchen has a little gase you can use, alternative you can purchase water at seven eleven, 5 min away the house, and if you call us we can provide with water at no cost, just need to ask, this guest never asked, we are not responsable for the restaurants nearby , we only responsable for our property, not other properties nor restaurants, not other locations that had nothing to do with us, we provide clean towels in each of the 6 bathrooms we have and if you need more you can ask or you can clean them at our laundry room, we have washer machine and dryer machine, the pool is a normal pool and we can't provide an extra step to the pool, no point to even talk about that, we have 2 hot tub, both are functioning perfectly and very clean, we have very high standard of cleaning, and we have a sign that says you can send us a WhatsApp to assist you , we sent out our concierge and personal to set it up for you if you want, you never called, the Jool Bolom restaurant has nothing to do with your stay with us because its a third party restaurant not owned by us