Entire home

Port A Paradise | Shared Pool, Walk to Beach!

Holiday home in Port Aransas with kitchen and balcony

Overview
Amenities
Policies
Location

Excellent

4 bedrooms3+ bathroomsSleeps 122252 sq ft

Popular amenities

Parking available
Beach view
Pet-friendly
Dryer
Air conditioning
Washer

Place, Holiday Beach
Place, Mustang Island Beach
Place, Port Aransas Beach
Airport, Rockport, TX (RKP-Aransas County)

Rooms & beds

4 bedrooms (sleeps 12)

Bedroom 1 - Second Floor

1 King Bed

Bedroom 2 - Second Floor

1 Queen Bed

Bedroom 3 - Second Floor

1 Single Bunk Bed

Bedroom 4 - First Floor

1 Queen Bed and 3 Double Sofa Beds

3 bathrooms, 1 half bathroom

2nd Bathroom

3rd Bathroom

half bathroom

Primary Bathroom

Spaces

Deck or patio

Kitchen

Balcony

Dining area

About this property

Port A Paradise | Shared Pool, Walk to Beach!

Welcome to Port A Paradise, a vibrant Key West–inspired vacation home located in the highly sought-after Village Walk community. This spacious, pet-friendly retreat offers 4 bedrooms, 3.5 bathrooms, and comfortably accommodates up to 12 guests with plenty of parking. Designed for family fun and coastal relaxation, the home is filled with thoughtful amenities including Wi-Fi, flat-screen TVs with satellite/DVD players, a laundry room, and a game room.

The third floor serves as the heart of the home, with an open living, dining, and kitchen space framed by abundant natural light. The living area features a 50-inch TV with built-in Jamo surround sound, a queen sleeper sofa, and access to a covered balcony. From there, head up to the fourth-floor rooftop deck to enjoy 360-degree views of Mustang Island, with breathtaking sunrise and sunset vistas over both the Gulf and the bay. The kitchen is fully equipped with everything you need for home-cooked meals, while the dining table seats 12 comfortably.

The first-floor guest suite offers privacy and convenience, with sleeping arrangements for up to six, a kitchenette, and a 50-inch TV. This level also includes access to the game room, complete with a pool table, ping pong, and darts (adult supervision required). Upstairs, the second floor includes three bedrooms and two bathrooms. The primary suite boasts a king bed, ensuite bath with walk-in shower, walk-in closet, and private balcony. The second bedroom has a queen bed, while the third offers a bunk bed.

Outdoors, the oversized lot features a fenced yard, patio with a charcoal grill, picnic table, and an outdoor shower—perfect for rinsing off after a day at the beach. Guests also have optional access to an elevator (with $250 security deposit), providing added convenience for elderly guests or those with mobility needs.

From beach days and fishing trips to shopping, dining, and watersports, Port A Paradise places you in the heart of everything Port Aransas has to offer. Book your stay today and discover why Port Aransas is consistently named one of Texas’ top coastal destinations.

Add dates for prices

Amenities

Pool

Kitchen

Washing machine

Dryer

Pet-friendly

Air conditioning

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Similar properties

Kitchen
Washer
Dryer
Pet-friendly

House Rules

Check in after 4:00 PM

Minimum age to rent: 25

Check out before 11:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

Pets allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

About the area

Port Aransas

Located in Port Aransas, this holiday home is near the beach. Palmilla Beach Golf Club and Fisherman's Wharf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Roberts Point Park and Aransas Pass Aquatic Center. With jet skiing, kayaking and parasailing nearby, you'll find plenty of adventures in the water.

View more Holiday homes in Corpus Christi

Port Aransas, TX

What's nearby

Holiday Beach - 3 min walk - 0.3 km
Mustang Island Beach - 2 min drive - 1.5 km
Palmilla Beach Golf Club - 3 min drive - 2.7 km
IB Magee Beach Park - 5 min drive - 3.0 km
Port Aransas Beach - 6 min drive - 3.4 km

Getting around

Rockport, TX (RKP-Aransas County) - 46 min drive

Restaurants

‪Whataburger - ‬3 min drive
‪Kody's - ‬10 min walk
‪San Juan Restaurant - ‬4 min drive
‪Port A Pizzeria - ‬3 min drive
‪Black Marlin - ‬3 min drive

Frequently asked questions

Does Port A Paradise | Shared Pool, Walk to Beach! have a pool?

Yes, this property has a pool. Pool types include heated pools.

Is Port A Paradise | Shared Pool, Walk to Beach! pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Port A Paradise | Shared Pool, Walk to Beach!?

Check-in begins at 4:00 PM.

What time is check-out at Port A Paradise | Shared Pool, Walk to Beach!?

Checkout is at 11:00 AM.

Where is Port A Paradise | Shared Pool, Walk to Beach! located?

Situated near the beach, this holiday home is 0.6 mi (1 km) from Holiday Beach and 2.1 mi (3.3 km) from Port Aransas Beach. Mustang Island Beach and Palmilla Beach Golf Club are also within 2 miles (3 km).

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

8.6/10

Cleanliness

8.6/10

Check-in

7.8/10

Communication

8.6/10

Location

8.6/10

Listing accuracy

This review was submitted before 2018 and has not been verified.

10/10 Excellent

12 Mar, 2014

Birthday weekend

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a very good time at this location and have recommend it to a couple friends already. The home was clean and in a great location. The only minor issues were the doors are hard to open (which could be a good thing if you have kids), and some of the kitchen drawers would not stay shut. All in All a great experience and place to stay.

This review was submitted before 2018 and has not been verified.

8/10 Good

24 Mar, 2017

Family Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My parents stayed in this cabin with extended family. They were in for a wedding. The cabin was very accommodating for them except the elevator was not operable by renters. It would have helped my senior parents transition to each level with ease.

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Erika A.

13 May, 2015

Family Fun!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I really enjoyed our stay here. This 3 story house is beautiful, very roomy, spacious and the elevator was a plus!! The kitchen was fully equipped, all you needed was food! The roof top was awesome with beach views. We had a blast and it was plenty of rooms/beds for everyone. The only down fall was the construction around the house, lots of boards and blocks thrown on the ground but nothing that stop our fun.....We will be back!!

Stayed 3 nights in May 2015

This review was submitted before 2018 and has not been verified.

10/10 Excellent

10 Apr, 2014

A splendid time

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I work with an exceptional group of young people.. Wanted to do something extra for them... We all came to port A for the husband and I go frequently and enjoy sand castling and shells restaurant.. Welllll.... There were 12 of us and we stayed in a large house that provided space for everyone to relax... It was perfect... We played ping pong and cooked Hugh meals for all and the table could seat us together.. The waves were seen from decks and it was so comfortable for all... I was in bliss since my goal was for everyone to have a real get away!!!! I suppose to be a fair rating they need a question if you enjoy the company you keep.. My pleasure was augmented by my company that weekend and the house was really perfect!!!!

Stayed 3 nights in Feb 2014

This review was submitted before 2018 and has not been verified.

10/10 Excellent

21 Aug, 2014

Perfect Spot for Making Summer Memories

This beautifully appointed beach home is equipped with everything needed for the perfect vacation. The spacious third-floor kitchen opens into a huge great room with a large wrap-around couch. There is ample seating for large groups at a long banquet table and built-in island bar. The kitchen amenities include brand new appliances and a full array of cookware, dishes, and cutlery. The ceilings are extremely high, making the entire third floor terrific for entertainment. The decor throughout the home consists of refreshing beach colors of white, aqua, and coral. We never felt crowded in the house, and everyone had plenty of personal space. There were enough bathrooms to accommodate a crowd. Sleeping arrangements were comfortable and spacious as well. TV's are strategically located throughout the house, so favorite shows are just a click away. Another plus is the downstairs game room which features ping pong, pool, and TV. We will definitely return to make even more memories. Our group included every age from toddlers to senior citizens, and we all agree that Port A Paradise deserves a big thumbs up!

10/10 Excellent

Alicia F.

7 Jul, 2025

Stayed 3 nights in Jun 2025

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Mike M.

11 Oct, 2022

Great House!

The house is great and so is the location. It has plenty of room and amenities that others don't. You will not be disappointed. Beds could use a new mattress soon but still comfortable. The view from the top deck is awesome!

This review comes from a trusted partner site and has not been verified.

4/10 Poor

David E.

2 Sept, 2022

VW66 Port O Paradise review

I'm very disappointed in this property. This property was built in 2012 and the pictures on silver sands website must be from day 1. This property is in need of upgrading from the property owner, especially the separate apartment next to the garage. The furnishings were old looking and mattresses were in terrible condition. The pillows, linen and blankets were old looking, probably never replaced since 2012. It smelled terrible the first day we were there. I must have called silver sands 10 times that first day we were there. First, the A/C was not cooling in that apartment room. Also in that apartment room, no linen was available. The mattresses were old and springs sticking out. Roaches were seen. Smelled terrible. In the main house, bunk beds squeaked terrible. Kitchen pots and pans were highly used. There was an old pool table/ping pong table in the garage, but unusable because pool balls missing, cue sticks broken and no ping pong balls. (We wouldn't have used them anyway). The house and the service we received was not what we were used to from silver sands. We have used silver sands for many years and never had a problem until this place. We will never stay at this place again, and will really think twice before renting from silver sands again.

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

frank l.

4 Aug, 2022

5 Star

We have been going to north Padre and port Aransas for over 10 years and this was the best place Everything was awesome More than what we expected everything was excellent clean and close to everything and loved having the golf cart. We stayed in the apartment down stairs everything was awesome the only thing I would would suggest is that y'all add or update the air conditioner luck we had an extra fan. Other than that we will be back next year.

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

frank l.

3 Aug, 2022

5 Star

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Carlos R.

26 Jul, 2022

5 Star

Great place! Family loved the place and the rooftop was amazing!!! 5 stars!!!!

This review comes from a trusted partner site and has not been verified.

6/10 Okay

Doug R.

12 Jul, 2022

Port A Paradise

This review is for both the unit and cart rental. Overall, we had a good experience, but there were some issues: Cart- lock box to get key didn't work (didn't work for neighbor either); called SS, pushed to after hours number- 2 messages and text never got a reply), parking brake didn't work, cart in decent condition (slow and canopy was oddly loud/squeaky) Unit- lower unit lock didn't work (wouldn't stay locked?), pool table missing a ball (not a big deal, but what's the point?), only a single kitchen towel?, upstairs sofa was in rough condition (I shouldn't be able to feel the frame), kitchen ice maker wasn't working. That said, good views, good location and family still had fun. Thanks

This review comes from a trusted partner site and has not been verified.

2/10 Terrible

Enrique T.

26 Jun, 2022

Very disappointed

We had two elderly people with us that had to cut there vacation short along with the folks that had to take em home. We had the elevator go out on us, we called at 11am and was told we were on the priority list to have someone come out, called back at 3:30pm and was told someone would be there soon. After waiting all day at the house called emergency at 8pm just for them to say they couldn't get someone out there till early morning. Called back at 9pm that same night due to the AC going out, someone came out and blew out the drain and recharged it. The next day I had to call again for the elevator since no one came early morning, this time someone was out within 10 mins, fixed it within 5 mins. We got to go out that day and have a little fun upon returning the elevator was out again this time we were fed up with bringing the elderly people up and down the stairs the previous times, we didn't want to wait another day for it to be fixed, so they decided to go home. Later on that night around 6:30pm we had to call again for the AC to be repaired, they came out and repaired it. There were tons of nails and rusted razor blades due to the repairs they did from the roof decking they must of missed taking a magnetic device to the ground we cleaned it up didn't want any accidents from us walking barefoot coming from the pool/beach. The 3 sofa bed mattresses need to be replaced downstairs in the apartment springs are showing, couldn't sleep on them, I could go on with all the problems we encountered. I really think this house needs to go through a major renovation. For the price we payed for this unit was definitely not worth it. I really feel for the next elderly folks that have to rent this unit, hopefully they'll have help getting up and down the stairs. Please take off that you have an elevator in this house until the issue has been fixed. Very disappointed. 1 star rating for the view on top deck

6/10 Okay

Bernie C.

23 Jun, 2022

Liked: Cleanliness, location, listing accuracy

Disliked: Check-in, communication

It's Broken

Overall we really enjoyed our stay. It is 3 stories so the elevator being broken right when we got there did not help the load in. We called management and they said it would be the next day to get it fixed. 4 days later nobody had come to look at it. Same with the microwave. Same with multiple outlets in the house that did not work. The first picture you see on the listing is this amazing view from the rooftop deck. The door to this deck was locked with a key they could not find. Management told us it was reserved only for the owners, but then someone else from the management company eventually found the key and opened it. In the check in, there were no instructions on where the key to the golf cart was so an additional call to the management company. We felt bad they knew us so well but literally things kept breaking. The kitchen cookware is extremely inadequate for a house this big where you anticipate cooking family meals. I feel like the majority of the issues with our stay were solely on the property management company and not the owner. I hope this review reaches the owner so they can make appropriate changes because this property is a really cool one in the Village Walk community.

Stayed 3 nights in Jun 2022

This review comes from a trusted partner site and has not been verified.

6/10 Okay

Jamie B.

24 May, 2022

Disappointed

Location was good. House was nicely decorated. Booked this home because of location, price, and the fact that it came with a golf cart... all of which met our expectations. During booking, there was concern for the fact that it was 3 stories (had an elderly person in our group) but the fact that we could pay $250 to use the elevator diminished that issue at the time of booking. 12 hours into our 3 night/4 day stay, the elevator broke and did not work for the rest of the trip. This caused a great deal of agony for us... $250 down the drain also. The internet in the home does not work. It allows connection but has no service... this was tested by many personal devices and also, the array of TVs throughout the home not connected to cable, do not work for this reason. The 3rd floor TV and the apartment TV on ground level did have cable. The master bedroom is warmer then the entire house. Overall, our group enjoyed Port Aransas, however given that we stay in rentals 3 to 4x each summer in Port Aransas, this rental was not one of our favorites. Silversands could have at least offered our $250 back out of courtesy, but that has not happened. Actually there was no additional correspondence regarding the elevator except the maintenance man saying that he would need to call the actual elevator company and then we never heard another word. I have had some negative interactions with Silversands prior to this as well and for a year or 2 tried avoiding their properties, but reality is, they are huge and hold the keys to MANY Port A properties.

This review comes from a trusted partner site and has not been verified.

6/10 Okay

Angela K.

15 Apr, 2022

Overall Nice Experience

We came in for Sand Fest & It did not disappoint. Port A Paradise did have some issues tho..... It started when the deadbolt would not remain unlocked. We got locked out several times the first evening/night we were there. They did come take the batteries out the next day & provided a key so we could lock up when we left. Next the microwave was broken, but they said it wasn't going to be replaced. Then we were in the downstairs bathroom and water started leaking out of the light fixtures onto the sink area. We reported it and they came to look, but that was the last we heard about it and it continued to leak for the remainder of the weekend. Also, if you go up to the Crows Nest balcony, lean towards the house & don't lean on the railings.... they are both quite unstable. Overall, the home has a lot of potential and if a few things were updated/fixed I would definitely come back 😁

8/10 Good

Cheryl O.

19 Mar, 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

We enjoyed it

Listing was accurate, house was clean and inviting. We stayed busy but the spacious kitchen/living room was nice to cook while visiting. The top deck was a favorite. Watching the sunrise on the balcony was nice too. We would recommend.

Stayed 2 nights in Mar 2022

4/10 Poor

Tiffany G.

13 Jul, 2021

Liked: Cleanliness, check-in, location, listing accuracy

Needs a lot of work

First impression was good. Golf cart was in the driveway when we arrived, easy checkin, view on the roof was great. The oven and microwave weren't working. I called and someone came quickly to check the breaker. This fixed the microwave, but not the oven. Oven never would warm up correctly. The microwave quit working a second time. The water filter on the fridge did not work and the shelves were falling apart inside of it too. There was one dish towel and zero dish clothes to do dishes with. My family who stayed on the first floor were not happy at all, especially for the price we paid for this place. There was a major roach problem. We ended up not being able to eat anything downstairs. They carried their food up to the 3rd floor and had to keep it there. Once I went to brush my teeth and a roach crawled out of the little hole of my toothbrush cover with my toothbrush still inside. So disgusting. Water damage and continuous leaks and puddles from the ceiling and floor during our stay. This was bad and we had to move our preschool age son to sleep with other kids on the second level because he developed a cough during our stay, and I believe it’s due to the wet conditions on the first floor. There were two puddles, a third that started forming as the ceiling above the fold out couch, where our son was sleeping, began to leak. We did call to let the company know. They stated they were on their way but never showed up. They did nothing about our situation. For the high prices they charge, they do not satisfy the cost in any way. The downstairs bed is very loose, unstable, and uncomfortable. Obviously, this is not news to the management company because there is a plaster area on the wall where the headboard touches the wall when you touch the bed, or simply sit on it. The fold out beds have large holes in the mattresses and if an adult sits in this mattress, as I did, the adult will fall through to the floor. The bathtub faucet is rusted pretty bad. The shower is gross. The shower curtain fell on us. The pool table would have been cool if the cubes and sticks weren't all broken. The ping pong paddles are all broken as well.

Stayed 4 nights in Jul 2021

6/10 Okay

Alice H.

15 Jun, 2021

Liked: Cleanliness, check-in, communication

Family Beach Time

Loved sharing the sunset on the top deck with the family and watching the waves with a full view of the water. The elevator was a must for the grandparents to be able to join the family on the various levels of the house. A big concern for the adults was the rather rickety appearance of the railing on the top deck. Was disappointed that a bed that had been described as folding in the middle from an older review was still there. All new sheets etc. but no extra blankets for the pull out beds. The "pools" were small and not convenient for our location. We were happy to have the golf cart handy along with one of our cars to drive to the beach and go back to the house to finish the day with a meal, games and deck time together. The nest time I rent I will not depend on pull out beds. Another important item: The owner or someone needs to spray the house for roaches and water bugs. I didn't see any in our bedroom, but the adults sleeping in the family room/kitchen area saw them late at night.

Stayed 4 nights in Jun 2021

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Jesus Z.

7 Apr, 2021

Great home, great location,great customer service,and super clean

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the house, to be honest it looks better in person than in pictures, the views are excellent and no one bother us during our staying we really enjoyed it, the only issue we had is that the elevator doors were locked and we werent able to use it and the house is three floors high so it was really exhausting for us and the kids to go up and down, other than that we found it perfect

8/10 Good

Brandy S.

18 Mar, 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Time!

We had a great time; my husband and I and two of our daughters, my father, and both grandsons. The space was great, and all had a wonderful time making memories.

Stayed 4 nights in Mar 2021

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Mark M.

30 Jun, 2020

We will be back

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Such a fun vacation with everything going on. We were so happy with the rental. It had a lot of extra things added including the golf cart. The management company was super nice. We will be back. Thank you!

This review comes from a trusted partner site and has not been verified.

6/10 Okay

Kirsha H.

26 Jun, 2020

Great home but sparse on essentials

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Once we finally got into the property after 2 calls to the property managing company because we were not provided with gate or downstairs codes, we found the home to be beautiful and had a fantastic view of the ocean on the top deck. It was perfect for our family of 7 and my in-laws to have a separate suite downstairs. We have a VRBO ourselves so we felt the house lacked on essential items that we provide as a convenience for our renters. Simple spices, salt, pepper, oil, flour, sugar, etc were non-existent as well as a whisk, I looked everywhere. There was only 1 roll of paper towels provided as well as only 1 roll of toilet paper in each bathroom, 9 people for 5 days goes through that fast. Also there were only 6 towels in the house, we had to go buy detergent and dryer sheets just to wash them so we could have towels for everyone. The internet never worked during our stay and the living room TV needs printed instructions, we are tech savvy and that was a bit difficult to figure out. The house is nice but a few extras could make it a great property and just more renter friendly.

This review comes from a trusted partner site and has not been verified.

8/10 Good

Brooke M., Austin

25 Jun, 2020

Great House, A Few Suggestions

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Accessing the house was great, we got the parking passes early from the office along with the golf cart key. At 4 pm we arrived for check in. The view from the roof terrace is breathtaking! Once we got settled in we noticed big cockroaches here and there. It wasn't a deal breaker but the house might need some pest control. The kitchen was very spacious and had just about every kitchen gadget we needed, except a colander. I suggest the owner or mgmt do an inventory of kitchen accessories and pick up a few things for the house. There was a shortage of dish towels in the kitchen, but it came stocked with sponges and dish soap. I think we had to purchase pods for dishwasher and extra hand soap. We also had to make a run for extra toilet paper but other than that the bathrooms were well stocked with towels and soaps. It might be time to flip the beds or get new mattresses. The queen bed was almost impossible for two people to sleep on because it sinks so much in the middle. The bunk beds felt okay, I shared with my 3 yr old. My dad said the master bed was okay. And my friends in the downstairs section said the bed also felt a little worn and could use and upgrade. The best part was that the golf cart was parked on property waiting for us! The house is at the end of the street in this neighborhood so I felt we had some privacy. The driveway was big enough for 3 trucks and an SUV. Overall everything was pretty good and we enjoyed our stay!

Stayed 3 nights in Jun 2020

This review comes from a trusted partner site and has not been verified.

2/10 Terrible

Marisa L.

24 Mar, 2020

So dirty, not ready when promised, photos differ from reality...

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I called a day before our scheduled check-in to see about getting an early check-in, spoke with Cheryl & she said she'd call housekeeping and ask, she never called back so I called her and she said that we were cleared to check-in at 1pm. We arrived at the office a little after 1, checked in, headed over to the house and were not able to get in. After several attempts, I finally got Cheryl on the phone, she had no recollection of speaking to me the day before but unlocked the door for us and let us in to find that the property had not been cleaned. She said she would send someone. One cleaning person finally arrived to clean the 3 story, 4 bedroom, 4 bathroom home at 3:30 (mind you, the regularly scheduled check-in was to be at 4). We waited with 5 of our 6 kids outside while she cleaned (left a baby to nap in one of the rooms and told her we would change linens and clean this room ourselves). At 4:15, she was still cleaning so we took the kids to the beach and came back around 5. She had left but had not swept, mopped, vacuumed, emptied the dishwasher (it was PACKED with filthy dishes), there was still toothpaste and an actual bar of soap in one of the sinks, an empty shampoo bottle in one of the showers, hair all over the bathroom floor, the list goes on... When I called to complain, they sent the same cleaning lady back, she brought towels and left. The next day, I went in to the office to complain and after some patronizing "I'm sorry you feel the home was not cleaned" language, he said they would send someone to clean the home. I asked for a credit of one night's stay, he refused, offered to credit the cleaning fee. That was obviously the very least they could do. They sent the same cleaning lady back with 2 others and so I had to call her out in front of her co-workers for doing a ****** job. Cleaner time but still grime/spots all over the kitchen floors. Found a roach in my Yeti one morning and another on the bedroom floor. Silver Sands, never again.