Great place, and it was a five-star stay. However, a few days after our VRBO stay, we received this from the host: Broken sofa bed. Bed is broken and legs no longer reach the floor, and she will charge us $1100.00. We responded that we had not touched that sofa bed because we had barely used that room. We requested photographs before our stay and after our stay with date stamps; this was never provided. We are charged for something we did not do; we have no option but to contest it. Our kid's luggage was in that room open and lying on the floor, so there was no way to open the sofa bed. We never used that room. We did not destroy their property; if they can prove we did, we will pay; otherwise, we will not. The housekeeping team needs to prove their claim with before and after pictures and videos. This kind of blind accusation cannot be tolerated. As requested, no proof, pictures, or explanations were provided about the accused damage. We are forced to take your their housekeeper's word and pay. We need visual assurance that your housekeeper does a thorough checkup after the last stay because we don't think they did. We don't contest this because of $1,100.00 but because of our integrity, which is being questioned here. We do not go around destroying someone else's property. We are not going to pay for someone else's damages, let alone we have yet to see any pictures of the damage.