2/10 Terrible
Ray W.
22 May 2024
Liked: Location
Disliked: Cleanliness, listing accuracy
Dirty and neglected property
Dirty inside and exterior/lawn overgrown/neglected. No running water at check in. Contractors came and repaired hot water heater - left at 11:30pm. Came back on day 2 where water was off and on. All exterior grills filthy/unusable as well as pool furniture - Propery Mgr. responsive to get cleaners - were there all day on day 2 (so unusable). Leftover food left in oven (not cleaned). Coffee pot had coffee grinds and thoroughly moldy - Property Mgr. did get a Mr. Coffee to us. Garage full of trash and personal items. Clothing iron no usable and full of rust (had to go buy an iron for dress clothes last minute as we were in the area for a wedding). Sheets in one of the bedrooms unclean. While Property Mgr. was responsive and apologetic - the cleaning/maintenance services used were clearly substandard. This is our first and likely last VRBO. We can provide pictures/documentation to support comments.
Ray W.
Stayed 3 nights in May 2024