Cory came to address a list of minor issues. He appears to be a very skilled guy. He put a lock on our sliding glass door that when we arrived, there was not one. That leads to the pool and we had 9 kids under 10 with us. A temporary fix was very helpful . With that many sleeping babies, it is a very tenuous matter with young mothers to make sure doors don't creek or squeak when they close as to not wake up babies on a vacation where sleep, as you can imagine , is at a premium. I was not aware when he came back to address the hinges in each of the rooms and he could have handled an issue that my daughter in law raised about a door not closing. His terse manner is not a big deal to us as i know he manages a huge number of properties , as well as pompous clients, but i can assure you, our group is not one of those. A little patience and awareness that these vacations are the result of years of saving and anxiousness, and clients want everything right. Please be sure to check the leak from the garbage disposal in the kitchen. it was not a constant leak but under certain conditions in the sinks/it was leaking. This is our 3rd visit with Prickett and we have enjoyed every house , including Black Pearl and Livin it.