Newly updated Tempe Townhome, Centrally located, near the airport and AZ mills

Thank you so much! We really appreciate your kind words and are so glad you enjoyed your stay. You were fantastic guests, and we’d be happy to host you again anytime

Thank you Ronnie for your positive feedback. We are glad you enjoyed your stay!

Thank you Jay for your positive feedback. We are glad you enjoyed your stay and welcome you back anytime.

Thank you for your kind words! We’re glad you enjoyed the location and appreciated the communication. You were wonderful guests!

Thank you for your review! We’re glad you found the space quiet, comfortable, and secure. You’re right, the kitchen is fully stocked if needed, and we’d love to host you again anytime!

Thank you Maggie for your 5 star rating. We are glad you enjoyed your stay and welcome you back anytime!

We’re sorry to hear that this guest did not enjoy their stay, as this feedback was surprising to us. The home was professionally cleaned prior to check-in, as it is before every guest. The bathtub was clean; however, hard water deposits are common in Arizona and we will review this with our cleaning team to ensure continued attention to detail. Regarding towels, the unit was stocked with more than six towels at the time of check-in, which is more than sufficient for two guests on a short stay. Additional towels are stored in the closet, and we are always happy to clarify their location if needed. Parking was available within the gated community, and we also provided complimentary access to our personal garage, which is not typically included in the listing. The phone number provided is the platform-generated number that routes directly to us, and we did not receive any missed calls. The listing and photos clearly show that the home has one bathroom located downstairs, as well as a spiral staircase, so there should not have been any surprises regarding the layout. All linens are washed and inspected between guests, and we did not observe any staining issues prior to or after the stay. While we always strive to be accommodating, many of the concerns raised were either minor or clearly disclosed in the listing prior to booking. We appreciate feedback and will continue to improve where possible, but we stand by the accuracy of our listing and the condition of the home.

I'm glad you had an overall good experience. I'm sorry you didn't see the extra toilet paper in the storage closet across from the bathroom and the entire set of pots and pans were in the kitchen bottom cabinet. We strive on making sure our guests have an enjoyable stay, and we are available 24/7 to our guests. So if you had any questions where things are located or needing more supplies, you could have messaged us, and we would gladly take care of it for you.

Thank you for your feedback regarding your recent stay. We appreciate you taking the time to share your impressions. We understand your concerns about the bed and pillows. While we strive to ensure a comfortable stay for all our guests, it seems your preferences may differ from those of others who have found the bed with pillows to be comfortable. We will certainly take your feedback into consideration for future improvements. Regarding the Roku remote, we typically do not provide the pin to prevent any accidental charges for movies or subscriptions. We understand your frustration, and we apologize for any inconvenience this may have caused. We believe we offer a wide range of popular streaming services already downloaded on the Roku, including Amazon Prime, Netflix, Hulu, Tubi, and YouTube, which should provide ample entertainment options. We are also disappointed to learn that you did not inform us about any concerns during your stay. We are always available to address any issues promptly and ensure a more enjoyable experience. We appreciate you acknowledging the cleanliness and overall appeal of the property upon check-in. We also value your feedback regarding the early check-in and late check-out accommodations. We hope that despite these issues, you were able to enjoy your stay in Phoenix. We strive to continually improve our offerings and welcome any further suggestions you may have for enhancing future guest experiences.

Thank you so much for your kind words! We’re so glad you enjoyed the location and found everything convenient. It’s wonderful to hear the space met your expectations. You were absolutely wonderful guests, and we’d love to host you again anytime!