Lakeview Retreat: Pool, Spa & Games Near Disney!

Thank you so much for your kind words. We’re thrilled you loved your stay and would be happy to welcome you back anytime.

Thank you so much for your wonderful review! We’re thrilled to hear the home worked perfectly for your needs and that our team was able to assist whenever you needed us. It was a pleasure hosting you, and we’re so glad you had a great time. You’re welcome back anytime!

Thanks for taking your time out to review us. It is truly our pleasure to host your stay and we sincerely appreciate you staying with us.

Thank you for your review. We are equally as thrilled with your catch. We hope you catch him again next time.

Hi Amber, Thank you for staying with us. We have corrected the pesky ant issue and hope to have you back soon! Warm regards, Donna Ramsden General Manager

Thank you for taking your time out to review us. We truly appreciate all guest comments and use them constructively to help us improve our services. Our maintenance team has been notified of the dryer and microwave situation in the home. We are truly sorry for the inconvenience and thank you for reporting it. Please be assured we have addressed the cleaning concern most harshly with the housekeeping team and sincerely apologize for the issue you encountered. Doris, it is truly unfortunate to hear about the difficulties you had operating the spa heating. Our records show our pool technician was sent to help and he found the pool/spa heat to be in working order. We explained, to heat the spa, turn on the timer/jet switch, located on the outside wall next to the pool screen. When the timer is active, the spa will continue to heat until the timer stops. When it stops, the warm spa water will return into the swimming pool. The pool temperature was measured at 87.2 Fahrenheit which reasonably may have felt much cooler because of the cold weather conditions we were experiencing at the time. We are truly disappointed you were not entirely satisfied with the pool/spa heating and regret the inconvenience you experienced. It is always our intent to provide great value for the price. Going forward, we’ll strive to better every guest’s experience and hope you will give us another opportunity should you return. Your feedback is greatly appreciated. Warm regards, Donna Ramsden General Manager

Thank you for your kind review, Tameka! We're glad you and your kids enjoyed your stay. We appreciate your feedback and look forward to hosting you again soon!

Thank you for sharing your feedback! It’s important to be aware of the local wildlife, especially when encountering alligators. We appreciate your caution, and we’re glad you found the property beautiful. If you decide to stay with us again, we hope you have another enjoyable experience! 😊🏠🐊

glad our property management team was able to assist you promptly. It’s great to hear that the property met your needs, and the pool was a bonus for the kids. The quiet and clean neighborhood sounds ideal. We hope to welcome you and your family back for another great stay in the future! 😊🏠🌟

Thank you for your review and for staying with us. We sincerely appreciate your comments and use them constructively to help improve our product and eservices. Please know we have addressed your concerns internally and hope to see you again soon.

Thank you for staying with us. It is truly our pleasure to serve you.

Thank you for taking your time out to review us. We are truly disappointed you are not completely satisfied with your vacation rental and you feel we had failed to live up the high standard our guests have come to expect. It is our policy to address guest concerns while in house and our records indicate we had reached out to you while staying with us and regrettably we did not hear back until after your departure. I sincerely apologize you are not entirely comfortable with the state of your vacation home and would had greatly appreciated the opportunity to address your concerns personally. Guest satisfaction is our primary concern, and we take all guest comments, excellent or poor, very seriously to help us improve. For the safety of our guests, we adhere to a strict key return policy. Even though our records indicate two keys were checked out and only one returned, we absorbed the rekey expense on your behalf in hopes you will accept our sincerest apology for the inconveniences you experienced. Please let me know if you have any further questions or if I may be of any further assistance. We hope to have you back again the next time you visit Orlando. Sincerely, Donna Ramsden General Manager

Thank you so much for the glowing 5-star review! We're thrilled to hear you had such a wonderful stay at our property. It's our goal to provide a comfortable and enjoyable experience for all our guests, and your feedback reinforces that we're on the right track. We hope to welcome you back again soon!