New-Vacationers Paradise-2 Luxury Homes-Sleeps 36

Thank you so much for the perfect rating. We’re delighted to know you had such a great experience. Your Host, Vunique Vacations

Eva, Thank you so much for sharing your experience. We’re delighted to hear that you enjoyed the home and that the spacious layout and pool, especially the slide, were such a highlight for your family. It’s also wonderful to know our staff was able to support you quickly and courteously throughout your stay. We truly appreciate you taking the time to share the areas where you felt we could improve. Your feedback is so valuable. I did want to offer a little clarity on a few points as these come up often for travelers. Our pools are heated to 86 degrees at no additional charge, as part of the standard rental rate. If guests would like the pool heated to 90 degrees, that requires a significant increase in energy use, which is why the extra daily fee applies. Regarding the crib, we completely understand how helpful that would have been. Due to insurance restrictions tied to both our company and individual homeowners, we are not able to provide cribs or baby equipment directly. However, we work very closely with a trusted baby equipment rental company that delivers, sanitizes, and picks up any items guests may need, including cribs and pack n plays. Many families find this to be a seamless and convenient alternative. As for the starter supplies, we provide an initial set of essentials such as paper towels, bathroom tissue, and basic kitchen items to get guests through the first one to two days. Over time, we’ve found that most travelers prefer purchasing the specific brands they know and trust for the remainder of their stay. We try our best to note this clearly in all pre arrival emails and guidebook links so guests can plan accordingly. Thank you again for your thoughtful comments and for choosing to stay with us. We’re so glad you had a wonderful trip overall.