4/10 Poor
Tammy M.
15 Feb, 2024
Great potential but an epic fail.
First of all, finding the way into the apartment was like a scavenger hunt! This is not a hyperbolic statement. We would be out of luck if we hadn't encountered an Alps travel agent! Locking and locking the apartment door required a full sentence in the check-in instructions! An upgrade to digital door locks is badly needed.
The apartment was very dirty; The floors were sticky, the couch was covered in crumbs, and the rugs were dirty! There was only one towel provided for each of our 8 guests and we had three women in our group. After insisting, we were delivered 8 more towels. We had about 1 and 1/2 rolls of toilet paper per bathroom and two trash bags provided for an 8-day stay for 8 people! We had to spend our own money on both. The coat cupboard was cluttered with 2 non-working vacuum cleaners causing the doors not to close. We had no broom in the place and after a kitchen spill, we had to get on our hands and knees with paper towels to clean it up. The extra pillows and extra duvets were filthy and had no pillowcases or duvet covers. If someone got cold or needed an extra pillow, they were out of luck! We had to go down to the Super U market and buy sheets to protect us from the filth! In general, the place was a mess! The checkout instructions ask us to remove the trash and the only trash deposit was a few blocks away into the town. This is a big ask for people headed to the airport.
In closing, the place has potential but needs attention!
Tammy M.
Stayed 8 nights in Feb 2024