Hi Mary....I'm so sorry the condo wasn't what you had hoped it would be. The condo is in the middle of the fun boardwalk area on Pacific Avenue, which is busy and can be noisy, especially on a Friday or Saturday night. Please, future guests, read the comments and make sure you realize that the condo is on a busy corner in the Va Beach Boardwalk area! (The plus is that the location is just a block to the Boardwalk, beach, restaurants, etc!)
Thank you for letting me know about the repairs! Fortunately, a loose towel rack and broken(?) cabinet door can be easily fixed! The newish (2 year old) mattress in the master bedroom does have a soft 'foam' top but, it is firm and a personal preference. Future guests, please note all the mattresses in the condo, are enclosed in protective plastic casings that are sanitized (!!!) after each stay, then covered with a soft bed pad and then cozy, fresh sheets! And, future guests, please note that the photos are current and much of the living room furniture is new and fresh!
As for Netflix...since the summer rental season is only 9-12 weeks we have never added a Netflix account to the property. But, along with the upgraded cable channels and wifi, we do have HBO, and of course a good ol' DVD player! :)
Let's see...kitchen! The kitchen is what you see in the pictures! After 9-10 years of condo ownership, we had actually planned to have new counters and cabinets put in this spring! But, with all of the uncertainty due to covid, had to halt moving forward until the fall or winter. I think the 'chunk' on the kitchen counter mentioned may be on the side ledge area above the new (again about 2 year old) dishwasher? The installer made a good size chip and took off some of the front veneer when it was installed. He did patch it...but, not very well! (I told him not to worry as new kitchen counters were on the horizon!) But, in terms of outdated, the kitchen really has what you need, a microwave, dishwasher, well kept pots & pans, etc.
For now, it is a ‘beach bungalow like’ kitchen, and not fancy schmancy! (*see photos!) (When those new counters and cabinets are added, I will add updated photos!)
Well...I don't know what else to say...In almost 10 years, this is our first unhappy review. I am disappointed to know that there was such disappointment, and feel a great sense of responsibility to offer a clean, cozy vacation home. I do always go above and beyond to give that little ‘extra feeling of care’ to guests, a number of which return year after year, after year. (Thank you...)
Future guests, I hope you read ALL of our reviews, and look at All of the photos, and ASK ME ANY and all of your questions about the property! My wish is that you will feel informed, content and happy with your stay! Mary, I hope your vacation still brought you much joy, and happy memories!