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Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!

Photo gallery for Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!

Living area
Beach
Property grounds
Living area
Property grounds

Reviews

9.2 out of 10
Wonderful
2 bedrooms2 bathroomsSleeps 6

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gulf Shores, AL
  • Place, Kiva Dunes Golf Course
    ‪5 min walk‬
  • Place, Fort Morgan Beach
    ‪1 min drive‬
  • Place, Gulf Shores Beach
    ‪19 min drive‬
  • Airport, Mobile, AL (BFM-Downtown Airport)
    ‪75 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed and 1 Single Bunk Bed

2 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Balcony

About this property

Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!

Welcome to Gulf Shores Plantation - the perfect complex for the whole family! Here you will find your very own paradise. This fabulously updated and upgraded condo is waiting for you to discover your home away from home!


There is a guard at the entrance where you will obtain your parking passes, and any other information regarding the complex. Keyless entry for easy access to unit. This gated resort community features tennis courts, volleyball, a putting green, basketball courts, shuffleboard, outdoor swimming pools, several grill areas, and the Sassy Bass restaurant for your dining pleasure. You will enjoy the private, sugar-white, beaches, natural sand dunes, and beautiful landscaping. There are activities available to all ages and perfect for family getaways! Kiva Dunes Golf Club and the awesome Kiva Dunes Restaurant are next door within walking distance. Plus, you are just a 15-minute drive from all of the great attractions that Gulf Shores has to offer!


The condo has room for the whole family! The owner has just completed an extensive remodel! All the living room furniture is brand new, the new mattresses are super comfy! There is a King-size bed in the Master suite, and a bunk bed with a queen bed in the guest room. This condo has great gulf views from the entry deck. as well as the balcony which is situated next to the nature preserve. The new dining table seats six. Beach chairs, toys, cooler, umbrella, shade tent and beach cart are all in the condo for your convenience. This property is a MUST-SEE!


Any reservations made prior to October 1st for the Winter Season (January and February) require a 60 day (two month) minimum. Reservations that do not meet this criteria are subject to cancellation by management. After October 1st, reservations may be made for the winter months at a minimum of three or seven nights, depending on unit specifications.


Professionally Managed by Poole and Associates


Parking Passes handled On-Site by Association – Charges apply.


Must be 25 to rent
No Smoking
Sorry, No Pets

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House Rules

Check in after 3:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the area

Gulf Shores

Located on the beach, this condo is in Gulf Highlands, a neighbourhood in Gulf Shores. Travellers eager for a bit of culture can stop by Fort Morgan, while those wishing to experience the area's natural beauty can explore Fort Morgan Beach and Gulf Shores Beach. Dauphin Island Audubon Bird Sanctuary and Zooland Mini Golf are also worth visiting. Discover the area's water adventures with jet skiing, scuba diving and snorkelling nearby, or enjoy the great outdoors with cycling.
Map
Gulf Shores, AL

What's nearby

  • Kiva Dunes Golf Course - 5 min walk - 0.5 km
  • Fort Morgan Beach - 1 min drive - 0.8 km
  • Gulf State Park - 17 min drive - 25.4 km
  • Fort Morgan - 17 min drive - 19.4 km
  • Gulf Shores Beach - 19 min drive - 27.6 km

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 86 min drive

Restaurants

  • ‪Sassy Bass - ‬6 min walk
  • ‪Jesse’s On The Bay - ‬6 min drive
  • ‪Sassy Bass Amazin' Grill - ‬5 min drive
  • ‪The Village Hideaway @ The Beach Club - ‬3 min drive
  • ‪Tiki Bar @ The Beach Club - ‬4 min drive

Frequently asked questions

Does Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time! have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!?

As of 8 May, 2026, prices found for a 1-night stay for 2 adults at Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time! on 13 Aug, 2026 start from S$257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!?

On-site parking is available at the property.

What time is check-in at Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!?

Check-in begins at 3:00 PM.

What time is check-out at Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time!?

Checkout is at 10:00 AM.

Where is Time to get… 🎶 Knee deep in the water somewhere! 🎶 on island time! located?

Located in Gulf Highlands, this condo building is within a 10-minute walk of Kiva Dunes Golf Course and Fort Morgan Beach. Bon Secour Bay and Edith Hammock are also within 2 miles (3 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 42 reviews
Rating 8 - Good. 6 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.2/10

Cleanliness

9.4/10

Check-in

9.6/10

Communication

9.8/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Monica M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Room is always clean and comfy!! This has become our favorite place to stay when we come to Fort Morgan
Stayed 4 nights in Sep 2025
Response from VrboOwner on 29 Sept, 2025
Thank you for your kind words! We’re thrilled to hear our room has become your favorite spot in Fort Morgan. We look forward to welcoming you back again and again!
Verified

10/10 Excellent

Paige B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We were well pleased with the condo. It was very clean and tastefully upgraded in comparison to other rentals. The location and amenities were “spot on.”
Stayed 6 nights in Sep 2025
Response from VrboOwner on 19 Oct, 2025
Thank you for your kind words! We’re delighted you enjoyed the clean, upgraded condo and that the location and amenities met your expectations. We’d be happy to host you again anytime!
Verified

10/10 Excellent

Lara F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We enjoyed every single thing about staying here!! It was such a great vacation and we will 100% be returning and staying longer next time!! Thank you for being a part of making memories with our family!!
Stayed 5 nights in Aug 2025
Response from VrboOwner on 9 Sept, 2025
Thank you for your wonderful review! We’re so glad you enjoyed every part of your stay and that we could help make special memories with your family. We can’t wait to welcome you back for an even longer and even more memorable vacation!
Verified

10/10 Excellent

Ashley M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
10/10 Absolutely wonderful!! I hope to stay in this room every time!
Stayed 4 nights in Jul 2025
Response from VrboOwner on 22 Sept, 2025
Thank you for the 10/10! 🌴 We’re so glad you had a great stay and hope to welcome you back soon!
Verified

10/10 Excellent

Bernie M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Place in Gulf Shores!

Wow, great place, great location. clean with every detail well thought out. Perfect for a couple or small family. We have rented a good number of beach access places, but none have come close to the beach chairs, toys, and other offerings of this property.
Stayed 6 nights in Mar 2025
Response from VrboOwner on 15 Apr, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the great location, cleanliness, and all the thoughtful details we’ve provided. It’s fantastic to know that our beach amenities helped make your stay even better. We’d love to welcome you back for another perfect getaway!
Verified

10/10 Excellent

Keith W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fort Morgan 2025

My wife and I take our daughter and son inlaw and our two grandsons to the beach every year. Awesome location and wonderful condo. We will try to stay in this condo again.
Stayed 6 nights in May 2025
Response from VrboOwner on 16 Jun, 2025
Thank you so much for choosing to stay with us for your family beach trip! We're thrilled to hear you enjoyed the condo and its location—it means a lot that you're already thinking about coming back. We'd love to welcome your family again for your 2025 Fort Morgan getaway!
Verified

10/10 Excellent

Lesley V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Adult birthday weekend

We enjoyed the weekend! The property was clean, beds comfortable, appreciated having cooler, chairs and wagon to use even though we brought those items.
Stayed 3 nights in Sep 2024
Response from VrboOwner on 15 Oct, 2024
Thank you for your review! We're so glad to hear you enjoyed your adult birthday weekend with us! It’s great to know that you found the property clean and the beds comfortable. We're also happy you appreciated the cooler, chairs, and wagon, even though you brought your own. We hope to welcome you back for another celebration in the future!
Verified

10/10 Excellent

Michael S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect location on the beach. Perfect size for our family of five. They had chairs and tents and beach toys to use. We would definitely come back. Great for a family with kids!!!I was a little concerned about staying in a condo facility. This was our first experience doing that. It was so easy and smooth. It was definitely big enough for our family of five with a few teenagers. For us, this was an expensive trip. We felt like it was totally worth it. Made for a great vacation!
Stayed 3 nights in Jul 2025
Response from VrboOwner on 17 Sept, 2025
Thank you for your wonderful review! We’re so glad your first condo experience was smooth and enjoyable, and that the condo’s size, location, and beach amenities worked perfectly for your family. It’s great to hear that the chairs, tents, and beach toys added to your vacation fun. We’re thrilled it was worth it for your family and would love to welcome you back for another memorable stay!
Verified

10/10 Excellent

Tayna R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best place to choose

This was an amazing property! Beautiful, well-furnished, convenient… anything a family could want is thought of here. We will definitely choose to return to this specific site in the future!
Stayed 4 nights in Sep 2023
Response from VrboOwner on 29 Sept, 2023
Thank you so much for the wonderful review. We value your feedback.
Verified

10/10 Excellent

Sharon F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fox 2023 beach trip

Loved everything. We had a blast.
Stayed 4 nights in Jun 2023
Response from VrboOwner on 18 Jul, 2023
Hello Fox Family, We are so glad you and your family had a great time. We would love to have you stay with us again.
Verified

8/10 Good

Pat H.

Clean. Affordable near the beach.

The place was clean. Dishwasher did not work the entire time there. It was a nice place to stay near the beach.
Stayed 7 nights in Jun 2018
Response from VrboOwner on 13 Sept, 2023
I am so glad you enjoyed your stay! We hope to see you again soon.
Verified

10/10 Excellent

Anna Kathryn K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great!

Great experience!
Stayed 3 nights in Oct 2023
Response from VrboOwner on 25 Oct, 2023
Thank you for your great review. Poole Team
Verified

10/10 Excellent

Andy C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Golf trip

We had a great stay here, it’s the same entrance to Kiva Dunes and 5 minutes from Penninsula. Short drive (15-20 mins) from the main drag. Condo was perfect, clean and had everything we neeeded and was on the beach so literally 2 mins and you’re on the beach.
Stayed 7 nights in Jul 2023
Response from VrboOwner on 13 Sept, 2023
Hello, We are so glad you enjoyed the location and the amenities this location offers. We would love to have you and your family stay with us again.
Verified

10/10 Excellent

Rick H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Home away from home

Condo was super nice, walked in it felt like home. Everything you need ( except food) lol. Beds ... awesome, most condos we've rented beds were not comfortable and furniture was very uncomfortable but here you could snuggle up and sleep good. Definitely would rent again. Easy access to pool too. If you want comfort of being at home at the beach , this is the perfect condo .
Stayed 7 nights in Aug 2023
Response from VrboOwner on 29 Sept, 2023
Thank you so much for taking the time to give us a great review. We appreciate it.
Verified

10/10 Excellent

Amanda C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

This is a great condo. We loved the bunk beds and extra bed in the second bedroom. Nice furniture in the living area. I would have liked the listing to be more on which building the condo was located at. There were also some dirty towels in our bathroom which is why I took one star away. We would definitely book this room again in the future.
Stayed 4 nights in May 2023
Response from VrboOwner on 13 Sept, 2023
Hello Amanda, Thank you for your review and feedback. We will ensure our housekeeping team is aware of the dirty towels and make sure to correct the issue. We would love to have you stay with us again!
Verified

10/10 Excellent

Tracy G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay

The condo was new inside and very clean. The beds were comfortable. It was well stocked and a great location. Tv's worked great. The pool and beach boardwalk were really close to the condo which was convenient. The property is gated for security. I liked being able to get to my car easily. No long parking lot walks. There's a Dollar General and restaurants just down the road. I would stay here again. Enjoyed the stay.
Stayed 3 nights in Aug 2023
Response from VrboOwner on 13 Sept, 2023
Hello, We are so glad you enjoyed your time and the amenities. We would love to have you stay with us again!
Verified

10/10 Excellent

Darcy G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

Amazing place to stay. Great view of the ocean and lots of little extras for the beach. Clean and simple and out of the way from the busy tourist locations. Only thing to note is that the only shopping option is a Dollar General about 5 miles away and they are constantly running out of items due to how busy they are so you will want to prepare and pack as much stuff that you need as possible. Would have been nice to have a small vending machine with small options of laundry, dishwashing detergent and toiletries available for purchase. Restaurant next door had great food and everyone was extremely friendly.
Stayed 5 nights in Jun 2024
Response from VrboOwner on 23 Jun, 2024
Thank you for taking the time to share your experience of your family vacation at our property. We are delighted to hear that you found our location amazing and enjoyed the breathtaking ocean views and beach amenities. We’re glad the clean, simple atmosphere and quieter setting away from the busy tourist spots contributed to a relaxing stay. Your mention of the little extras for the beach is appreciated, and we’re happy they added to your enjoyment. We understand the convenience of nearby shopping options is essential. Your suggestion about having a small vending machine for essentials like laundry and dishwashing detergent, as well as toiletries, is excellent. We will consider this for future enhancements to better serve our guests. We’re also pleased to hear that you enjoyed the nearby restaurant and found the staff to be friendly. Thank you again for your thoughtful feedback. We look forward to welcoming you and your family back for another wonderful stay!
Verified

10/10 Excellent

Crystal E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

We ♡ Plantation!

We had a great visit! The place was clean though this one looks like its in the process of being updated. Aside of furniture that is too bulky for the space and a shower that is intended for kids only- (I had to do a backbend to wash my hair. . . And I'm 5'9) - we enjoyed the property and the stay!
Stayed 7 nights in Apr 2022
Response from VrboOwner on 13 Sept, 2023
Thank you for your 5 star review! We would love to have you stay with us again! Check out our fall rates and give us a call to book.
Verified

10/10 Excellent

Adrienne N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Condo 1306

This was my 3rd time staying at this property. 1306 was THE best condo we stayed in hands down. The pictures doesn't do it justice and all the extras for guests to use was amazing. Anything and everything you would need for the beach they had. Wagon, umbrella, chairs for the whole family, tent, buckets and shovels. The bed in the master bedroom was so comfortable. There is nothing bad to say about this condo and I will be staying here again!!
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Erica S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice family spot

Nice spot for families or those that wish to be out of the hustle of the main strip of Gulf Shores. Short walk to the beach, nice boardwalk, beautiful area of the beach to access, and nice pool. I should have read before booking, but rental did not have a washer/dryer in the unit. It was a tight fit for six adults, so would be more comfortable for four and children. Also know that it's a good 15-20 minute drive to the center of Gulf Shores from the rental. The rental was clean, cutely decorated and had everything we needed for our stay.
Stayed 4 nights in Jun 2023
Response from VrboOwner on 13 Sept, 2023
Hello, We are so glad you enjoyed this beautiful location. There are coin operated laundry machines on each floor for guest use. We would love to have you stay with us again. Check out our fall rates!
Verified

10/10 Excellent

Amy M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing and low traffic

The condo was good. The owner had beach chairs in our condo we could use and not pay for the beach service. They also had a wagon, boogie boards, sand toys, and cooler so if you are limited on space you can leave those items at home! There are multiple pools to use which was nice. My husband and I loved the 21 over and pool which is closest to our condo! No whining kids or crying children when ours were inside playing games. The beach was great and not crowded.
Stayed 6 nights in Jul 2024
Response from VrboOwner on 17 Dec, 2024
Thank you for your fantastic review! We're so glad you enjoyed the condo and all the thoughtful amenities provided, like the beach chairs, wagon, and sand toys—such a great way to make the trip more convenient! It’s wonderful to hear that you loved the 21+ pool and had a relaxing time at the beach. We appreciate your feedback and hope to have the pleasure of hosting you again for another peaceful getaway!
Verified

10/10 Excellent

Patrick K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gulf Shores vacation

Have stayed at this resort previously but not in this unit. This unit was definitely a step up for us. Very quiet in this building and the beds were perfect. Very nicely updated and very clean, no sand anywhere. Great views of the beach from the balcony and loved that beach supplies were provided, especially the wagon and chairs. The resort itself is looking a little tired, could use some TLC, pools, exterior walkways, etc. Also a bit of a drive to get into to town, especially on a holiday weekend. Still a wonderful stay, can’t beat the price or this particular unit.
Stayed 6 nights in May 2024
Response from VrboOwner on 23 Jun, 2024
Thank you so much for your detailed review! We're thrilled to hear that you enjoyed your stay in our upgraded unit at the resort. It's wonderful that you found the accommodations quiet, comfortable, and well-maintained. We're delighted that you appreciated the great views from the balcony and found the beach supplies handy for your enjoyment. Your feedback regarding the overall condition of the resort is duly noted. We continuously strive to maintain our facilities to high standards, and your comments will be shared with the Association for future improvements. We understand that the location, while serene and beachfront, may require a short drive to reach town, especially during peak times. We're glad this didn't detract from your overall enjoyment. Thank you again for choosing to stay with us. We look forward to welcoming you back for another fantastic vacation in the future!
Verified

10/10 Excellent

Brandy E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Christmas family get away

We love staying in the plantation. This is our 3rd visit over a 7 year span and we have stayed here every time. This condo was perfect! Cute decor, had all the beach items (chairs, umbrellas, sand toys, wagon even a cooler) . Although it was cold for the beach this time of year we still managed to go a couple times. We loved being able to utilize the indoor pool/hot tub area. We rented some movies and spent most of our time at the condo relaxing. We slept in, stayed up late, played cards etc. Walmart is about 20 ish minutes away so we grocery shopped and ate in for most of our meals. The condo had everything we needed to cook. Very impressed with all that the condo had to offer as far as extra blankets, pillows, games, etc. it definitely felt cozy and at home. We plan to return when the weather is warmer. Some of our favorite restaurants were Flora-Bama, The hangout, and The Ruby Slipper ! We had 3 kids with us ages 4,8 & 16 and everyone enjoyed their time! Beautiful view of the ocean, laundry facility a few doors down, private beach.
Stayed 4 nights in Dec 2023
Response from VrboOwner on 14 Jan, 2024
Dear Brandy, Thank you for choosing to stay with us at Gulf Shores Plantation 1306 for the third time! We're delighted to read about your wonderful experience and the joy of being part of your family's cherished memories. It warms our hearts to know that the condo's cute decor and thoughtful amenities, such as beach items, made your stay special. We're pleased you could still enjoy the beach, even in the colder weather, and make the most of the indoor pool and hot tub. Your relaxation, movie nights, and family bonding time sound absolutely perfect! It's fantastic to hear that the condo felt cozy and had everything you needed for a comfortable and enjoyable stay. We appreciate your kind words about the extra touches, such as blankets, pillows, and games. Creating a home-like atmosphere is our goal, and we're thrilled you felt at home. We're looking forward to welcoming you back when the weather is warmer, and we hope your future visits will be just as delightful. Thank you for sharing your favorite restaurants; Flora-Bama, The Hangout, and The Ruby Slipper sound like great choices! Safe travels until next time, and we can't wait to host you again! Warm regards, The Poole & Associates Team 🌺🌊
Verified

8/10 Good

Marissa L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cute place, great location!

Overall we really enjoyed our stay here! Photos are accurate. The beaches are beautiful. Staying in Fort Morgan, you are away from the busyness of Golf Shores. We always go to town once for groceries and some shopping and then pretty much stay at the resort. The condo has everything we needed to cook and eat most of our meals there. Appreciated all the beach extras (wagon, toys, chairs, etc). The only reason for 4 stars instead of 5 is because of the day of check in, our room was not ready at 3pm check in. Once we had already arrived from a 15 hour drive, we were sent a message saying check in wouldn’t be Until 4-5pm. As much as I can understand that spring break time is busy, that doesn’t matter when you’ve been driving for 15 hours and were told check in was at 3:00. We then had to wait until 7:30 pm for our towels to be dry for our unit. The cleaner washes and dries bedding/towels in the unit (this unit does not have in unit washer/dryer), so they have to be taken elsewhere to wash and dry. Several of the towels (after washing by the cleaners), blankets and pillows have stains on them. I pulled a few of the “extra” blankets and pillows down, and they all had stains on them. They either need to be laundered well or replaced. If those few things were updated, this would for sure be a 5 star rental!
Stayed 5 nights in Mar 2025
Response from VrboOwner on 15 Apr, 2025
Thank you so much for your thoughtful review! We’re so glad to hear you enjoyed your stay, found the condo just as pictured, and appreciated the peaceful setting of Fort Morgan. It’s great to know the beach extras and kitchen setup made your vacation comfortable and relaxing—that’s exactly what we hope for our guests! We truly apologize for the delayed check-in experience and the towel situation. After such a long drive, we understand how frustrating it must have been to face delays when you were ready to settle in and start your vacation. We also appreciate your feedback about the linens and will be taking a closer look at the condition of the extra blankets and pillows to ensure everything meets the standards our guests deserve. Thank you again for your kind words and helpful suggestions. We’re always looking for ways to improve, and we hope to welcome you back for an even better stay in the future!
Verified

2/10 Terrible

Alex K.

Liked: Location
Disliked: Cleanliness, check-in, communication

Need to be cleaned!!!!

We stayed in unit 1306 and walked into a beautiful unit that NEEDED CLEANED. We’d just driven 16 hours and did not want to wait for them to come clean it. We were tired hungry and already brought up a bunch of stuff - including frozen food!! Plus we weren’t given check in details on time. Rough start. So we cleaned it ourselves. The only thing they attempted to do to was bring clean sheets (although I’m told those were all cleaned and they did look like it. Just some stains on the blankets and decorative pillows.) HOWEVER, it took 4 hours to receive them after being told 30-60 minutes AND they were still WET. I guess I could’ve paid to use the dryer and dry them. You know after sweeping, spot mopping and wiping all the surfaces with my own sanitizing wipes. Ha! it’s even more comical as I type that out. Ps, management still hasn’t reach out several weeks later. I called to express my extreme frustration, shock and figure out our options. We were prepared to be put in a unit that was properly cleaned. But we were told that the manager was not there today because it was Sunday…um ok maybe don’t allow people to check in on Sundays then! If you can’t handle issues that pop up on Sundays yall need to SHUT DOWN COMPLETELY. no one should be staying in your units on Sunday if you aren’t working that day!!! Anyway, I was told to send photos, I did and was told Jason Sanspree, the manager would handle everything Monday. Which he never did.
Every corner had dirt and hair and behind the doors. Just all over.
Dirty fingerprints on the side of the sheets.
The dresser drawers were dirty.
All the bedding was stained.
Stayed 6 nights in Apr 2025
Response from VrboOwner on 9 Jun, 2025
Thank you for taking the time to share your experience. We are genuinely sorry to hear that your stay began with such significant challenges, especially after such a long journey. This is certainly not the experience we want any of our guests to have. We sincerely apologize that the unit was not cleaned to the high standard you—and we—expect. It is unacceptable that you had to clean the space yourself and wait several hours for clean linens, only to receive items that were still damp. We understand how frustrating and exhausting that must have been, and we regret that our response did not meet your needs promptly, especially on a Sunday. Regarding communication, we are very sorry you did not receive the check-in details on time and that follow-up from management was delayed. We agree that guest support should be available every day, and we are actively reviewing our staffing and procedures to improve availability and responsiveness, including on weekends. Your feedback has been shared with our management team to ensure we address these issues immediately and prevent similar situations in the future. We truly appreciate you bringing this to our attention and allowing us the opportunity to improve.

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Poole & Associates

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