Casa Becco dos Assucares - free GARAGE - Historic Center

I have guests coming in every day and previous guests didn't mention any problems, not even the maid! There's nothing in bad condition in my house, but I understand that there can be damage during guests' stays! You should have informed me of this immediately so I could check and have it fixed if necessary. That way, the problems would have been solved immediately, without inconvenience for you and me, since you gave me a negative review that could have been avoided! You must have noticed that I received you warmly and made several offers, so I would expect you to reciprocate that attention by helping to resolve some issue and not simply penalizing me! Anyway, the coffee maker was fine, I'll have it checked again to see what's happening. The toilet seat is new and, for some reason, one of the support hooks came loose, which was easily resolved. Regarding the toaster, I didn't know it wasn't working, but of course I'll fix it. I always thank people for choosing my home for their stay, but most guests appreciate me having hosted them and help resolve any issues that may arise, so that they themselves can have a more pleasant stay and a good experience in this wonderful city!

I enjoyed meeting this lovely group and hosting them in my home. They respected the space and left everything in excellent condition. I would be delighted to host them again!

I was very pleased to meet you and welcome you to my home and I wish you health and much happiness! Luísa

I was very pleased to meet and receive this nice couple in my house. They respect the space and left everything in excellent condition. I will be very happy to welcome them again!

I am happy that you enjoyed your stay in Évora and in the apartment. I wish you much happiness!

Famille sympathique. Ils ont laissé l'appartement en bon état. Les informations sur le détecteur de fumée étaient obsolètes, comme je l'ai dit au client, et ont depuis été supprimées. J'ai montré l'appareil désactivé et j'ai dit qu'il n'était pas pertinent dans cet appartement. Si j'avais réalisé que l'hôte voulait vraiment l'allumer, j'aurais pu l'allumer...Je suis très triste car l'hôte a beaucoup pénalisé l'évaluation de l'appartement pour un aspect qui a été clarifié et il n'y a pas d'appartement à Évora avec ces conditions, mais l`hote n'a pas valorisé les nombreux aspects positifs et uniques du séjour, comme avoir un garage privé, ce qui est unique et exceptionnel compte tenu de la difficulté et du coût élevé parking dans le centre historique.

I had great pleasure in meeting and receiving this charming couple in my home. They respected the space and left everything in excellent condition, I will be delighted to receive them again!

I really enjoyed meeting and receiving this friendly family in my home. They respected the space and left everything in excellent condition. I will be delighted to welcome you back to my home.

Sorry for the discomfort about the washing machine, but the information was out of date and predated Covid, when I had a lady who did the guests' laundry. This no longer exists, but there is a good laundry room 50 meters away for self-service washing and drying. You should have informed me that you needed laundry, which I had helped to sort it out!

Cet appartement a reçu d'excellentes notes de la part de plusieurs centaines de voyageurs. Je suis très surpris par votre avis. N'hésitez pas à me dire quel aspect vous avez trouvé le moins positif afin que je puisse l'améliorer ! Merci.

I regret that guests have so many complaints about the apartment and that they did not enjoy a comfortable stay! I filed a complaint about these guests on the day of their arrival, as I was very uncomfortable. They were verbally aggressive, overbearing and implied that I was lying several times. First because they had booked the check-in, although later they recognized that they had not done so after all. Second, they complained to the VRBL website that I was falsifying the information about the area of the apartment and its typology. On this subject, I explained to the portal that the property is original medieval, over 500 years old and, for that reason, has an area of walls that is around 1/3 of the total area of implantation of the property. For this reason, the constant dimension of the ad is close to the correct one, as well as the description that the apartment is an open space I do not wish to receive these guests again and I do not recommend them.

It was a pleasure to meet you. I appreciate the way they respected the space and left everything in excellent condition. I will be very happy to welcome you back.

I was very pleased to welcome this friendly family. This is a 500-year-old house, modernized and adapted for short-term stays, but where it was mandatory to maintain the initial design. It is an open space, as indicated in the ad. The wardrobe is large and has four huge empty drawers. There is a small chest of drawers where there are actually extra bath towels. Sorry for the inconvenience you felt!