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Family Favorite Luna Encantada F1 Poolside- Susan Mattingly

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Reviews

9.8 out of 10
Exceptional
3 bedrooms2 bathroomsSleeps 61321 sq ft

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Playa Del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Rooms & beds

3 bedrooms (sleeps 6)

Guest

1 Queen Bed

Guest

1 King Bed

Master

1 King Bed

2 bathrooms

Guest Bath

Toilet · Shower only

Master Bath

Toilet · Shower only

Spaces

Kitchen
Dining area

About this property

Family Favorite Luna Encantada F1 Poolside- Susan Mattingly

YOU WILL FEEL PAMPERED in this premier oceanfront condo in the exclusive 24 unit Luna Encantada. First floor easy access to beach/pool and 1/2 block to the famed 5th Avenue. Offering the privacy of three private bedrooms, two with king bed and one with a queen , this luxury beach villa is professionally decorated in a stylish Balinese décor. This condo will change the way you vacation with your family and friends-your home away from home.

Super clean-well stocked and always updated with FRESH bed pillows, linens, bath and beach towels provided. Starter kit with essential supplies and unlimited 5 gallon purified drinking water. Maid service! The ocean is visible from the master and main living room/kitchen in the villa. This spacious beach condo in Luna Encantada is a prime Mexico beach rental. Luna Encantada is vacation lodging at its finest. We also provide a private full service beach club for your enjoyment-beach chairs-umbrellas and food and drink service from Inti restaurant.

"CHANGE THE WAY YOU VACATION"

"THERE IS NO PLACE LIKE TOGETHER"

Simply The Finest of Everything!: Travertine marble floors extending onto your private patio,(also a private, side sitting area at the front entrance) fully equipped chef's stainless kitchen with granite counter tops, original paintings and many other fine details provide impeccable quality and comfort. The terrace is furnished for lounging and alfresco dinning. The common area courtyard has beautiful landscaping of palm trees, tropical plants, flowers, fountain and a large refreshing infinity edged pool and jetted whirlpool bath. Complementary outdoor tables and lounges are provided for relaxing and entertaining around the pool. “Playa del Carmen is Mexico's Most Fashionable Getaway”-Conde Nast Traveler

The Gem of the Riviera Maya: Want to explore? You are in the heart of the area known as the Riviera Maya that stretches from Cancun in the north to Tulum in the south. Walk down the beach to the ferry and head out to Cozumel for the day. Investigate Mayan ruins, swim in underground rivers, scuba dive the incredible Palancar Reef or golf on some of the most beautiful courses in the world.

This privately owned beach villa is offered as a vacation home to the discriminating traveler seeking privacy, unstructured days, and spontaneous adventures. This home offers our guests the opportunity to immerse themselves into the local culture, color and richness of Playa del Carmen, The Gem of the Riviera Maya!

FREQUENTLY ASKED QUESTIONS ABOUT THIS PROPERTY

• HOW DO WE GET THERE FROM CANCUN AIRPORT? Playa is a 45-minute drive south of the airport. We provide a private van service for approx. $185 round trip, max 8 people, child seats available. Other options: taxi, rental car, ADO bus.
• WHERE IS THE PROPERTY? The property is located in the heart of Playa’s main tourist district. One block from Fifth avenue. Fifth avenue is a world famous, 70+block pedestrian promenade with relaxed cafes and gourmet restaurants, exclusive lounges, and al fresco bars, ice cream, intriguing boutiques and local purveyors of all types and variety.
• IS THE PROPERTY TRULY BEACHFRONT? Yes, and all the condos that we represent are beach front and have stunning ocean views.
• DO WE NEED A CAR? Not necessarily- Playa is pedestrian friendly and close to everything. We typically walk or take a cab and rent a car on an as needed basis for regional excursions.
• WHERE DO WE GROCERY SHOP? We have several small markets within one block and several full-service grocery stores within a 5 min walk. We also offer a grocery delivery service for your convenience.
• HOW OFTEN DO WE GET MAID SERVICE? We offer mid stay house keeping . Upon arrival- fresh linens, bath and beach towels, soap, shampoo, paper towels, bottled purified water, laundry detergent for the washer/dryer is provided. For 8 nights or longer we offer a midstay linen and towel change.
• DO YOU HAVE TV and INTERNET SERVICE? We have cable/smart TV and high speed wireless internet.
• CAN YOU RECOMMEND ACTIVITIES AND RESTAURANTS? Yes. We are always updating our list of favorite activities and restaurants to recommend to our guests.
• DO YOU OFFER CONCIERGE SERVICES? We offer Personal Assistance for some travel ideas.
• DO WE NEED TO GET PESOS? All stores and restaurants in Playa will take dollars and Euros. There are ATMs nearby and places to change money. We recommend small denominations in US dollars which are very useful for tipping and cab rides around town.

Keywords:Playa Beachfront condos, Playa del carmen, vacation rentals

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Amenities

Kitchen
Washing machine
Dryer
Air conditioning
Parking available

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House Rules

Check in after 4:00 PM
Minimum age to rent: 24
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a deadlock

About the area

Playa del Carmen

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, this condo is near theme parks and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with rock climbing and cave exploring.
Map
Playa Del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Mamitas Beach - 10 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Karen's - ‬3 min walk
  • ‪Häagen-Dazs - ‬2 min walk
  • ‪Carboncitos - ‬3 min walk
  • ‪La Vagabunda® Centro - ‬2 min walk
  • ‪Inti Beach - ‬2 min walk

Frequently asked questions

Is Family Favorite Luna Encantada F1 Poolside- Susan Mattingly pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Family Favorite Luna Encantada F1 Poolside- Susan Mattingly?

As of 29 Mar, 2026, prices found for a 1-night stay for 2 adults at Family Favorite Luna Encantada F1 Poolside- Susan Mattingly on 18 Apr, 2026 start from S$390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Family Favorite Luna Encantada F1 Poolside- Susan Mattingly?

On-site parking is available at the property.

What time is check-in at Family Favorite Luna Encantada F1 Poolside- Susan Mattingly?

Check-in begins at 4:00 PM.

What time is check-out at Family Favorite Luna Encantada F1 Poolside- Susan Mattingly?

Checkout is at 10:00 AM.

Where is Family Favorite Luna Encantada F1 Poolside- Susan Mattingly located?

Located in Downtown Playa del Carmen, this condo building is steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 28 reviews
Rating 8 - Good. 1 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

10/10

Cleanliness

10/10

Check-in

9.8/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Zac C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Really a perfect location. On the beach, a semi private beach between two beach clubs that you can choose from. One block from the middle of the main drag but still feels isolated enough. Condo was very nice. Perfect for our family of sex.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Melanie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful & Comfortable

We are a family of 5 and the Luna fit everyone's needs. Highly recommended!
Stayed 8 nights in Dec 2019
Archival

10/10 Excellent

Michelle A.

Really nice. Center of everything

Loved this condo. Very nice furnishings. Cool AC. Had a view of the water and best of all 1/2 a block from 5th street and all the restaurants and bars.
Archival

10/10 Excellent

Valerie R.

Summer Vacation!

My family was there the 1st week of July for family vacation! We LOVED it! Everyone is so nice and helpful! We loved the beach area and both restaurants on either side that would bring your food and drinks! 5th street is just a few steps away and that is great for shopping and food! I am planning a girls in September and I think we are going to try and stay here as well.
Stayed 7 nights in Jul 2017
Verified

10/10 Excellent

Teresa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Really love Luna Encantada

We really loved the condo, the location is perfect with everything that’s nearby. It’s not my first time staying at one of Susan Mattingly’s properties and my experience has been really good. Check in took about 30 seconds. Abdias is the guy to help you with anything you need, he’s great! We will definitely go back and I wish it was today!
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

tim l.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for our family

The staff is overboard friendly and helpful. Walking out of condo a few feet we were at a beautiful infinity pool. A few more feet we were at the beach. The young man that worked for the complex at the beach was always helpful in setting up beach chairs, umbrellas, and a side table. He always offered to have someone take our order if we needed anything to eat or drink while we were out there. The attendants around the complex made us feel very safe.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Patty R.

Wonderful condo, great patio location!

Susan was great to work with. She and her husband happened to be staying in their condo and we enjoyed meeting and talking with them both. She always got right back to us with our questions. The condo had the best location, 20 steps from the pool and the ocean view from the patio was a big plus. We sat out each night and enjoyed the ambiance The condo was as described and we were very pleased. Our two favorite restaurants were El Fagon and Asadero el Pollo. We hope to come back soon.
Verified

10/10 Excellent

Melissa B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best place in Playa del Carmen for families!

We stayed in a 3 bedroom E2 and loved everything about this rental! We were 5 adults and 2 kids. This place has it all! It is right on the beach, has a beautiful infinity pool and you are a 30 second walk from la Quinta! It is family oriented so there is no party scene and so quiet at night. Abdias had our umbrella waiting for us as soon as we hit the beach! Our boys loved playing in the little tide pools in the rocks, right in front of us.The beach and property were clean and Abdias helped us order from Fusion a few times. We also ordered from Inti but liked the prices from Fusion better. We walked to WalMart to purchase groceries and ate most of our meals in, the kitchen was fully stocked and it was nice having unlimited water provided. I have been all over the world but Playa Del Carmen is very unique and we will for sure be going back to Luna Encantada in the future. There is nowhere else that I would even consider after staying here. Everyone there made our stay so special and we will definitely be back!
Stayed 9 nights in Aug 2023
Archival

10/10 Excellent

Amazing getaway! Just what we needed

The listing for this rental seemed too good to be true so I was honestly a little nervous. It was absolutely perfect. Traveling with my husband, our two little ones (1- and 3-year-old) and our mother-in-law, the condo was a perfect size, beautiful, clean and with an amazing view. Having access to the pool without having to walk down steps was such a blessing because otherwise we would have been running up and down stairs with the kiddos all day long. The beach is amazing. Edgar, who has been mentioned several times in these reviews, is there to set up chairs and umbrellas for you. The complex even has a (big!) set of sand toys for the little ones. Also, you can order food and drinks if you like from the place next door and they'll deliver right to your chair. Everything was super chill and relaxing. The staff on site was so lovely and indulged my three-year-old as he practiced Spanish. We had one problem with the dishwasher while we were there. The management company had someone come in to take a look right away. While ultimately, it was not able to be fixed (a full replacement was called for), the cleaning staff cleaned our dishes for us on the days that they came to clean. The location of the condo is similarly great. There are a few big grocery stores about a 10 to 15-minute walk away and if you're willing to venture up 5th avenue we found a great produce store as well as two organic food stores if that's your thing. There are restaurants everywhere and as you meander north, things just get continually nicer/more interesting. We didn't see anything else like Luna Encantada setup on the parts of the beach we walked. We're already planning our next trip back.
Verified

10/10 Excellent

James J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

JIM S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing view and access to the ocean. Staff was great!

Easily done online
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Pierre T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best way to do Playa del Carmen

We had an amazing stay. The property and staff around were all great. Location was perfect. Getting discounted drinks served on the beach (from Inti beach club) was the cherry on top.
Stayed 8 nights in Mar 2020
Verified

8/10 Good

Shawn W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location

This home was such a great location. So close to the ocean, fun on the beach, and 1 block from 5th Ave. The views were out of this world!! Susan was great to work with. She responded fast and was courteous and worked with us on our check in and our times. My only issue is the furniture. The beds and living room furniture are extremely uncomfortable. We did survive, but would have preferred a much more comfortabele nights sleep.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Silvia H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful condo. Great location.

This was our 5th year spending Thanksgiving at Luna Encantada and we were not disappointed! Susan is great to work with. I look forward to going back again soon.
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

susan m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

everything was perfect. the ocean was really nice-not much seaweed at all.

AWESOME!!!
Verified

10/10 Excellent

John C.

Week trip family of 6

Our family of six spent the week here over Thanksgiving here and it was everything it promised. Block-off 5th Ave and right on the beach, what more can you ask for. The building is not large so had no problem getting chairs on the beach or around the pool. We have stayed in Playa at a number of different places and this by far was the best. Staff was constantly around and you could get food & drink delivered from the beach bar next door. In the unit, our family never felt cramped . Highly recomend.
Verified

10/10 Excellent

Laura G.

Perfect Condo in Playa

Your search is over...Luna Encantada is by far the best beach complex in Playa. My family and I stayed in A1 for 2 weeks in May. I had originally chose this complex over a few other centrally located beach condos because I liked that it was smaller with only 24 units. Aftering arriving and seeing the other beach front Condos/Complexes in Playa, I was so glad we choose Luna. The complex is very safe with security guards and keypad entry from the street and beach. We also appreciated that the staff took pride in cleaning up the beach daily and unlike the other complexes, there are no boats anchored in front that prevent you from enjoying a swim or snorkel. The front desk staff, security guards and especially Jose and Edgar on the beach will make your stay even better than a resort with chair, umbrella and a table set up when you make your way to the sand. These guys even come around tucking your towels in and sweeping the sand off the bottom of chairs regularly, which is very thoughtful! The unit itself is beautifully decorated with cool central AC, large bedrooms and large bathrooms. The patio is a wonderful place to hang out and watch the kids swim with an ocean view. Your steps from 5th, food/drink service in your beach chair and a condo that feels like home...what more could you ask for?
Stayed 14 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Great Location

We have stayed in the Luna Encantado condos several times. The location is perfect with many restaurants right around the corner. I like that the complex is small so if you are at the pool or on the beach it is a short distance back to your condo. This is the first time that we have stayed on the first floor, and would stay in this unit again. We enjoyed spending time on the patio in the mornings and evenings. The condo was nicely decorated and very comfortable.
Stayed 2 nights in May 2018
Archival

2/10 Terrible

Kelly B.

Beautiful unit, tiny pool and crowded and dirty beach.

Unit is big and beautiful. The downfalls of the unit are that you can't flush any toilet paper, gross and you might get charged if you stain the towels with makeup. Not sure how women are supposed to clean their face. The pool is tiny especially compared to resorts or other VRBO units, and yes we have visited Mexico three times in three years. The beach is crowded and very dirty. If you want to just come to party and hang out on fifth avenue then this unit is in a perfect location. We actually didn't even stay at the unit and ended up moving to another facility after being there an hour.
Stayed 5 nights in Jul 2017
Archival

10/10 Excellent

Nicole S.

Fantastic Vacation! We will be back!

Unit A1 was exactly as advertised. Perfect! The condo was beautiful, clean and had everything we needed. This unit truly felt like a home away from home. The complex itself is smaller than others that we looked at before booking, which had great appeal to me. Even though many of the units were also occupied while we were there, it never felt crowded. It was definitely relaxing. The location of this condo is great! On the beach and 1 block from 5th avenue. No need for a car, as you can walk to all of the restaurants and shops. We really enjoyed strolling down 5th avenue. Wal-Mart is also within walking distance. If you should find yourself with to many bags to carry, a taxi ride back to the condo was only $5.00. There is also a beach bar and restaurant next door ( Inti Beach) that has delicious food and great drinks.They will serve you while you are sitting in your beach chairs at Luna. Inti Beach also offers 1 hour massages for an unbelievable price. It was so relaxing to have a massage while hearing the sound of the ocean and feeling the ocean breeze. All of the staff members were very helpful. Edgar was always around to set out the beach chairs and the pool was very well maintained. Aggie in particular was a gem. Anything we needed she was able to help us with. You definitely can't go wrong booking this unit. We are already planning our trip back for next year! Traveled with my husband, 21 yr old daughter, and her boyfriend.
Archival

10/10 Excellent

David T.

Playa Perfecto

We really enjoyed our week at Luna A1. Close to the pool and playa so the choice is yours for the making. Beautiful views from the outdoor eating area. Highly recommend.
Archival

10/10 Excellent

isadora L.

This particular Condo was the BEST decorated out of the Units we stayed in/great beds/kitchen/tv!!

I really loved my stay at THIS Luna Condo as it was decorated beautifully and very comfortable. It truly is home away from home,safe & secure and peaceful!!!!!! YOU WILL NOT BE DISAPPOINTED.
Archival

10/10 Excellent

Christmas week was great.

My family (wife, two kids, in-laws, and me) spent the week at Luna A1, a 3 bedroom unit. The location is awesome! It is right on the beach and is only one block to 5th. Santiago took great care of us on beach, delivering drinks and food and always having our beach chairs ready. We would go back in a heartbeat!
Archival

10/10 Excellent

Luna Encantada A1 is Perfection

We have stayed at Luna multiple times over the years and have chosen this unit specifically for our last two stays. It is impeccably maintained, beautifully decorated and feels immediately like home when we arrive. The complex is well-maintained and the beach and infinity pool are beautiful. We love this beach front complex in Playa and we love this unit! Everything we need is there. We recommend this unit and can't wait to come back! The owner has done a wonderful job of creating home away from home for their guests -
Archival

10/10 Excellent

A STAY IN PARADISE

We had a fabulous time at this beautiful condo A-1 situated only steps from the Beach and a block from 5th avenue. Our unit was immaculately maintained, outstandingly furnished and appointed with all necessary utensils. From sunrises on the patio to sunsets on the beach nothing could be more spectacular. I wouldn’t change a thing about this outstanding unit or location. We will definitely be back.

About the host

Hosted by Susan Mattingly-PlayaLuxuryRentals

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