Bronte-an absolute beachfront property- recently upgraded

It is too bad that this guest could not chill out and enjoy the sunset from the deck which is directly on the beach sand facing west to the sea As for cleanliness we employ a professional cleaner. She does not go through the cupboards to check if any of the coffee cups have not been properly washed If you are the type of person who equates old with bad and dirty do us both a favour and not too rent Bronte

This guest turns the fact that the rear deck opens directly onto the beach to a negative. ‘the back gate also needs better security’. She states that she ‘witnessed a giant rat jump over the BBQ’. In the 70 years the family has owned the property no one has seen a rat. If indeed the bunk bed was already busted as she claims, she did not report it on arrival or departure. In civil disputes it is on the balance of probability’ that economic awards are made. The bedroom facing the beach has sloping floors. The owner’s husband, a licenced builder, has modified the bed (by cutting off part of 3 of the legs and using a level) to ensure that the mattress itself is 100% level. The other 2 bedroom do not have sloping floors. It is therefore hard to believe the claim that a mattress continuously slipped off due to sloping floors. The website clearly states that linen is not included. The welcome note and the checkin instructions repeat the information that linen is not included. There was no excuse for using the linen without permission. Using the linen without permission and leaving it dirty on all the beds created a crisis as the linen was required for a guest who paid for linen and was checking in the same afternoon of the checkout. We have made it perfectly clear that Bronte is an original beach house built in the 1920’s. Guests who require ceramic tile laundries should not rent Bronte and should not write bad reviews.