8/10 Good
Kelly L., Hudson, WI
6 Apr, 2022
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Nice house, not great location
I'll start by saying the house is beautiful. The large doors that open to the pool are awesome since our kids spent most of their time out there. The master bathroom is enormous. There are a few issues however. For starters this house is on a VERY busy road. Like, right on the road. It's insanely loud with traffic at certain times of the day and on top of that we heard sirens from ambulances or fire trucks multiple times every day, super loud. The kids spent most of their time in the pool so it wasn't the end of the world but it's a busy enough road that I wouldn't let them out in the front at all because cars FLY past the house.
Cleaning and maintenance could be improved. For the most part it was clean but there are a few things that stood out to us that made us think the owners aren't real concerned about the upkeep of the property. For instance the large glass doors that go out to the pool appear that they are only cleaned as high as the cleaning crew can reach without getting on a ladder. Several burned out lightbulbs. There's a crazy number of drawers in the kitchen and master bath that aren't on track or are crooked and just need adjusting. Did these things ruin our stay? Absolutely not. They did give us an impression that the owners or management doesn't care a whole lot about the details.
On the upside the kitchen is very well stocked. Lots of plastic bowls/plates/cups that are surprisingly hard to find in rental homes. Having plastic for our kids to use was great. Everything we needed for making meals. The only thing that was missing was a coffee maker with an actual coffee pot. There were 2 k-cup machines and a Nespresso machine but no coffee pot. We are people who make a pot of coffee every morning so we just went to Target and bought one then brought it home with us.
The reason I took a star off of my rating is because of the terrible communication from management. One of our first days there my kids were playing in the pool when one of my daughters came in and said "There's a man by the pool". Um... WHAT!?!?
Kelly L.
Stayed 7 nights in Mar 2022
