The bad far outweighed the good at House of Stardust. On arrival, we found ants in the primary bathroom. The “concierge” said he couldn’t help and directed us to guest services. I called Thursday evening and again Friday morning; neither call was returned. Ants also appeared in the kitchen and front bathroom, contaminating about 150 of our 500 in groceries. We spent the weekend storing food in the oven, microwave and refrigerator to protect it.The hot tub had an overwhelming chemical odor that never improved, and the timed backyard lights left the path to it very dark. Pool service was posted for Monday and Thursday, yet a technician arrived Friday at 12:30 while all five of us were swimming. We had to get out, and he left the gate unlatched.Other issues included doors that wouldn’t close properly, a useless vacuum, low branches hitting our car, and events at The Shag House next door. A truck and trailer blocked our driveway twice on Sunday for about five hours total. Cleaners arrived before our 10 a.m. checkout.The pool was wonderful, the beds extremely comfortable, and the kitchen well stocked. But management’s silence was unacceptable. Afterward, the only resolution offered through Vrbo was a 120 credit, which I declined—it didn’t even cover the ruined food. I would not stay again.