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Epic Universe New Listing, Family Vacation Townhome - 4011

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A living room with a sofa, a glass coffee table, a TV, and a wooden entertainment unit.
A modern living room with a dining area, featuring a chandelier, a sofa, and a large window with curtains.
Colorful water playground with slides and splash features creates endless fun for your little ones in the sunshine.
A modern living room with two grey sofas, a glass coffee table, and a striped rug.
A modern living room with a flat-screen TV, a glass coffee table, and a grey sofa.

Reviews

8.0 out of 10
Very good

Highlights

  • Family fun awaits
    Top-rated for families.
  • Enjoy the heated pool
    A rare find in this area - swim in comfort or have a relaxing dip.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Universal Epic Universe

Popular amenities

  • Hot tub on site
  • Waterpark access
  • Heated pool
  • On-site fitness centre
  • Air-conditioning
  • High-speed internet

Explore the area

View in a map
Orlando, FL
  • Place, Universal Epic Universe
    ‪17 min walk‬
  • Place, Shingle Creek Golf Course
    ‪20 min walk‬
  • Place, Orange County Convention Center
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 2

1 King Bed

Bedroom 3

2 Single Beds

Primary Bedroom

1 King Bed

3 bathrooms, 1 half bathroom

2nd Bathroom

3rd Bathroom

Half Bath

Primary Bathroom

Spaces

Kitchen
Outdoor play area

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About the area

Orlando

Located in Orlando, this holiday home is near theme parks. Orlando Vineland Premium Outlets and Orlando International Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Epic Universe and Orange County Convention Center. Travelling with kids? Make time for Aquatica, or head to an event or a match at Camping World Stadium. Take the opportunity to explore the area for water adventures such as swimming.
View more Holiday homes in OrlandoOpens in a new window
Map
Orlando, FL

What's nearby

  • Shingle Creek Conference Centre - 17 min walk - 1.4 km
  • Universal Epic Universe - 17 min walk - 1.4 km
  • Orange County Convention Center North - 19 min walk - 1.6 km
  • Shingle Creek Golf Course - 20 min walk - 1.7 km
  • Orange County Convention Center - 4 min drive - 4.0 km

Getting around

  • Sand Lake Road Station - 10 min drive
  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 17 min drive

Restaurants

  • ‪Cafe L'Air de la Sirene - ‬4 min drive
  • ‪Pizza Moon - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min walk
  • ‪The Burning Blade Tavern - ‬5 min drive
  • ‪Toadstool Café - ‬5 min drive

Frequently asked questions

Is Epic Universe New Listing, Family Vacation Townhome - 4011 pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Epic Universe New Listing, Family Vacation Townhome - 4011?

On-site parking is available at the property.

What time is check-in at Epic Universe New Listing, Family Vacation Townhome - 4011?

Check-in begins at 4:00 PM.

What time is check-out at Epic Universe New Listing, Family Vacation Townhome - 4011?

Checkout is at 10:00 AM.

Where is Epic Universe New Listing, Family Vacation Townhome - 4011 located?

This family-friendly Orlando holiday home is within 1 mi (2 km) of Shingle Creek Golf Course and Universal Epic Universe. Orange County Convention Center and Aquatica are also within 3 miles (5 km).

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.8/10

Cleanliness

2.0/10

Amenities

7.0/10

Property conditions & facilities

9.6/10

Check-in

9.0/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
David got us checked in quickly. The place was really nice. I wish they had more items to cook with. I cooked one night in a pot instead of a skillet. Other than a lack of pans, the pace was amazing.
Stayed 7 nights in Apr 2026
Response from VrboOwner on 7 May, 2026
Thank you for your feedback! We’re glad David was able to get you checked in quickly and that you enjoyed the home overall. We appreciate your note about the cookware and wish we had the opportunity to assist during your stay. Your comments have been shared with our team as we continue improving the guest experience.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Host was accommodating. Place was great. Need more that one roll of paper towels and more than one dishwasher tab for a week.
Stayed 4 nights in Feb 2026
Response from VrboOwner on 15 Feb, 2026
Thank you for your feedback. We’re glad you enjoyed the home, and we appreciate the note about supplies for longer stays.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place and location

We were here for a futsal tournament which was held at the OCCC. The location was perfect for that and also eating and shopping. My only critic of this place was lack of kitchen supplies (cooking utensils, tea towels, storage containers).
Stayed 7 nights in Jul 2024
Response from VrboOwner on 29 Jul, 2024
-Thank you, We're delighted you enjoyed your stay. We take pride in providing top-notch amenities and are taking inventory to make sure the kitchen continues to stay well stocked. We look forward to welcoming you back in the future.
Verified review

6/10 Okay

Liked: Check-in, communication, location
Disliked: Cleanliness
Check in and out was fine. Interior of home needs to be repaired as there were many non working lights, dirty walls, dirty bathroom floors, broken tile in bathrooms, broken blinds and baseboard trim boards need to be repaired and repainted. Overall condition of the place looks extremely used and not welcoming. This is not a place I would stay at again.
Stayed 3 nights in Dec 2025
Response from VrboOwner on 4 Jan, 2026
Here is a tighter, more direct version: > Thank you for the feedback. I’m sorry the home was not in the condition it should have been. The issues you noted — lighting, cleanliness, and worn or broken finishes — have been escalated to our maintenance and housekeeping teams for correction. We appreciate you calling this out so it can be properly addressed.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

Just had issues with wifi
Response from VrboOwner on 30 Mar, 2021
Hi Chassity, Thank you for your review! We have fixed the WiFi issue with new upgraded enterprise connection :) Thank you for the 5 stars. We look forward to welcoming you back soon!
Verified review

10/10 Excellent

Liked: Cleanliness, communication, location, listing accuracy

July 2024

Convenient to all Universal, Disney, Aquatica and Convention Center. Coffee maker and refrigerator ice water broken. Vertical blinds broken so not much privacy. Need to replenish all items used toliet paper, paper towels, soap. Kitchen minimally stocked cookware and utensils.
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have stayed at Vista Cay a number of times but this was our first time in this unit. The refrigerator/freezer was not working correctly and all our food defrosted. The maintenance team fixed it and then the refrigerator side froze all our remaining food despite being on a mid setting. The refrigerator is old and needs to be replaced. When the rain started , water began seeping in through the windows in the kitchen and the upstairs front bedroom. We had to use towels to soaks up the water and there was mold visible around the window. The TVs are way too small for the unit. In particular the living room tv is about the size a computer monitor. We had to move the sofas closer to be able to watch anything. Our stay was in the middle of Hurricane Milton as we had evacuated from Sarasota. Has we been here on Vacation I would have a lot more challenges with the unit including the fact that the community pool etc is closed for renovations but we received no correspondence before arriving or at booking. Vista Cay is still a great resort in a great location but maybe find a different unit to rent.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice

Very clean, carpet may need a bit updated but the rest of the unit was wonderful! We would definitely stay again! Stephanie
Stayed 7 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Visit

Beautiful property, it is private and yet inclusive. The Condo itself was clean, and accommodating to our group of 6. There was a lack of utensils and knifes, if you are planning on cooking, bring your own utensils and knifes, pots and pans. Also, the very upstairs toilet is leaking, so if you’re urinating it may leak out the bottom of the toilet. The hvac air handler closet room is leaking, entire room gets wet. Other than than it was a great stay.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vista Cay

Fantastic location to the convention center. Have stayed here many times before & it is always perfect.
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay!

Absolutely happy with experience and hope to stay again!
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Exceeded expectations

Our unit was bigger than we expected, very clean and comfortable. The pool and kiddie pool area were great, felt like we were at hotel resort. The fitness center was great too, ample cardio and strength training equipment. Conveniently located near a Walgreens and Publix as well, all the main attractions were within 20 minutes by car. Would definitely stay here again.
Verified review

6/10 Okay

Liked: Check-in, communication, location

Would not stay again

The condo definitely needs updating- the carpet is undesirable and should be replaced. The beds were comfortable. The bathrooms desperately need updating. The kitchen needs to be stocked with utensils and baking sheets- did not have a pizza pan or pizza cutter. Overall- the cost was not worth what we received. Our friends stayed at Vista Cay for hundreds less and had a much nicer condo. We would not rent this unit again
Stayed 6 nights in Jun 2021
Response from VrboOwner on 23 Jul, 2021
Hi and thank you kindly for your review. As you can see it is not a regular occurrence for us to receive less than 5 star reviews, however we do apologize your experience with us was not a 5 star one. We have reached out to higher management and we assure you that the issues mentioned have been addressed immediately. We do hope you give us a try again so we can ensure nothing less than a stellar experience for you. Thank you.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pleasant

Everybody was very nice!
Stayed 2 nights in Jun 2021
Response from VrboOwner on 2 Jul, 2021
Amazing! Thank you!
Verified review

6/10 Okay

Liked: Check-in, location, listing accuracy

Review

Property could be cleaner, there was hair all over the bathroom floor and inside the shower on the lowest level. The light switches were dirty. TV is the room on the lowest level doesn’t work. Other than that the property looked just the photos online.
Stayed 2 nights in Jun 2021
Response from VrboOwner on 23 Jul, 2021
Hi Ronitra, Firstly, thank you for your review. Secondly I do apologize for the issues you mentioned. Our cleaning teams are set to clean the units before every New guests checks in and after check out too. We do encourage guests at check in to call Front Desk if standards are not up to par and we will send a cleaning and maintenance crew immediately. Once again I do apologize and I have reached out to higher management about the issue and they have assured me the issue will not happen again. Once again thank you and I do hope you give us another try again so we can make your experience with us nothing less than stellar.
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Stayed 4 nights in Mar 2021
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