Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
All went well until I alerted the host of a dangerous slippery step in the bathroom that caused my friend to fall. He instinctively grabbed the tension shower rod, which of course came down, during which the rod dislodged a towel rack, which knocked a lower smaller towel rack from its bracket. The property manager responded appropriately, and I planned to leave a positive review without mentioning the guest’s fall, trusting the host would rectify the safety hazard. Then the host messaged me, not about her guest’s condition or taking steps to mitigate the dangerous condition I had reported; rather, the host claimed the towel bars had been “ripped from the studs.” That is factually incorrect. I had an architect experienced in construction go look at the bathroom. This towel rack, like most, was not connected to a stud but rather to a drywall anchor. It matters because the host left an unfavorable rating on vrbo, in apparent retaliation for my notifying them of an unsafe condition in their property. More important, both vrbo and potential future guests should be aware of this host’s reaction to a report of a safety hazard at the property. See the attached images and decide for yourself if you would feel comfortable renting from this host.