This is our 3rd year staying at Runaway Bay. The first 2 years were private rentals, so I wasn't sure what to expect from a larger rental company, but I found it much better! No fussy attitudes if you had a question...the staff were excellent and very communicative. Due to the reviews of this unit not being "well stocked" I brought a lot with me. But I didn't need any of it! The kitchen already had everything I needed (and more) to cook for my family of 6. I did use my consumables such as laundry/dish soap, trash bags, and toilet paper because we were there for 2 weeks. But the rest, I didn't even bother to unpack from my van. There was also an assortment of beach stuff such as towels, chairs, a canopy, toys, pickle ball rackets, a fishing pole, and even a wagon to pull it all in. Inside, were a couple of board and card games and puzzles. The pool is a really nice feature of this property. This unit has a great view of the water where you can see dolphins, the occasional shark, and of course all the boats whizzing by. There is also a short pier within steps that is nice to sit at in the mornings and evenings. The only flaw of our stay, which happens every year and has nothing to do with the rental company or unit, is that the senior citizens who live at this complex don't seem to like tourists and can be unmannerly and ridiculous with nothing better to do than boss other people. But if you can ignore them (like us!) it's worth it! Planning to come again next year.