The Cellar Door - Blenheim Holiday Home

Thank you for your wonderful review, Fiona. We're delighted to hear the property exceeded your expectations and that you enjoyed the peaceful setting and thoughtful touches during your stay. We hope we have the opportunity to welcome you back again in the future. Kind regards, Bachcare Reputations & Resolutions Team

Thank you for sharing your fantastic experience at Misty Cove. It sounds like the perfect vineyard escape, from biking around the wineries to unwinding with a late swim and a sunset view. We’re thrilled that you enjoyed the spacious accommodation, complimentary wine, and cosy fireplace—what a wonderful way to end the day. We’d love to host you again for another memorable stay. Reputation & Resolutions Coordinators, Bachcare.

Kia ora, Thank you for your thoughtful review and recommendation. We're glad to hear you enjoyed the luxurious feel of the property and would choose to stay again. We appreciate your feedback regarding the lighting and initial temperature on arrival. For future bookings, we’ll ensure the heat pump is switched on ahead of time to help warm the home before guests arrive, while still allowing guests to enjoy the fireplace safely once settled. Thanks again for sharing your experience. Reputation & Resolutions Coordinators.

Thanks for your feedback. We understand your expectations and appreciate you sharing your thoughts. The property’s history as a tasting room is noted in the listing, and it has been renovated to suit holiday stays. It’s located right beside the vineyards, offering a unique experience. We hope you found some enjoyment during your visit. Reputation & Resolutions Coordinators.

Thank you for your feedback, Dave. We're sorry to hear that your stay was impacted by the issues you experienced with the internet connection, TV, and cleanliness concerns. We understand how frustrating this would have been and apologise that the property did not meet your expectations. We're pleased that we were able to work through these concerns with you and reach a resolution during your stay. We have also shared your feedback with our local Property Manager and have asked them to ensure these issues are addressed to help prevent a similar experience for future guests. Thank you for bringing these matters to our attention. Guest feedback is important and helps us continue to improve the experience we provide. Kind regards, Reputations and Resolutions Team

t sounds like you had a wonderfully peaceful stay among the vines, Greg. We're delighted the property suited you and your two small dogs, with everything you needed. We're glad the wine fridge and other amenities met your needs, and that you found the location convenient for exploring the area. We hope to welcome you back soon. Reputation & Resolutions Co-ordinators, Bachcare.