Canal-Front Escape with Private Pool & Game Room in Port Charlotte - Point Of Rocks

Hi Alanna! Thank you for stopping in at Point of Racks! Thank you for your review and the 5 stars!! We're so glad to hear the check-in process was smooth and easy to follow—that's exactly what we aim for. Thank you for staying with us, and we'd absolutely love to welcome you back anytime!

Hi Angela! Thank you for the 5-star rating and your valuable feedback! We're really glad to hear you had a nice stay and that the kids enjoyed the pool and fishing. Sorry to hear about the WiFi trouble — we’ll look into that to improve things going forward. Hope to welcome you back again soon!

Hi there! Thank y ou for stopping in at Point of Rocks! Thank you so much for your wonderful, detailed review, and the 10/10 score rating! We really appreciate you taking the time to share your experience with us. We are delighted to hear that you loved the house, the pool area, the dock, and the location, and that you enjoyed the peaceful, quiet neighborhood while still being close to everything by foot, bike, or car. It absolutely made us smile to hear that your little Chihuahua enjoyed your morning walks too — how lovely! 🐾 We sincerely apologise for any disappointment regarding the pool not being heated as advertised. We understand how much you were looking forward to using it, and we appreciate your understanding while still enjoying the space poolside. Please be assured that this has been addressed to ensure clearer communication going forward. Thank you also for your feedback regarding the amenities and the heating/cooling access code — your comments are very helpful, and we are reviewing these points to improve the experience for future guests. We’re glad that our management team was able to assist you whenever needed. It truly means a lot to us to hear that you found the home spacious, comfortable, bright, and airy, and that overall you had such a positive stay. It was an absolute pleasure hosting you, and we would love to welcome you back again soon for another relaxing getaway.

Hi there! Thank you for stopping in at Point of Rocks. Thank you for your feedback—we truly appreciate you bringing these concerns to our attention. We sincerely apologize for the issues you experienced, including the internet, cleanliness, maintenance concerns, and the lack of communication regarding the inspection. This is not the standard we strive to provide. We do supply a starter pack of essentials, though we understand this may not have met your expectations. Your comments have been shared with our team for review and improvement. Thank you again for your honesty. We hope to have the opportunity to welcome you back and provide a much better experience.

Hi William! Thank you for stopping at Point of rocks. Thank you for your feedback—we truly appreciate you taking the time to share your experience. We're glad the house was the right size for your stay. As outlined in our guest charter, we provide a basic starter pack of essentials like toilet paper and hand soap to get you started, but we understand your expectations and will take your comments into consideration as we work to improve. We're also sorry to hear about the cleanliness and will address this with our housekeeping team. Thank you again for your input—it helps us do better for future guests.

Hi Manuel. Thank you for your feedback, and we're truly sorry to hear that your experience did not meet expectations. While our properties are stocked with a basic starter pack as outlined in the guest charter, we understand it may have felt insufficient and apologize for any inconvenience this caused. We're also sorry for the incorrect key code instructions and the condition of the pool — this is certainly not the standard we strive to maintain. The thermostat restriction is in place to help maintain system efficiency, but we regret that it added to your frustration. We appreciate you sharing your experience and will be reviewing these concerns with our team to ensure improvements are made.

Hi Jane! Thank you for the 5-star rating! Thank you for choosing Gulf Coast! We'd love to welcome you back anytime!