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Aparthotel

The West End Flats

Luxury aparthotel in Roanoke with free parking

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Photo gallery for The West End Flats

Front of property
Exterior
Room
Bathroom
Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Barbecue grill
  • Outdoor space
S$158
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View in a map
  • Place, Center in the Square
  • Place, Berglund Center
  • Place, Carilion Roanoke Memorial Hospital
  • Airport, Roanoke, VA (ROA-Roanoke Regional)

Choose your unit

View all photos for Standard Apartment

Room

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

Living area

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Roanoke

Located in West End, a neighbourhood in Roanoke, The West End Flats is in the entertainment district and near the airport. River's Edge Sports Complex and Regal Valley View Grande are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Smith Mountain Lake and Read Mountain Preserve. Looking to enjoy an event or a game while in town? See what's happening at Jefferson Center or The River Rock. Make sure you don't miss outdoor adventures like rock climbing, mountain biking and hiking/biking trails, or hop on a moped for hire nearby and take a self-guided tour around Roanoke.
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What's nearby

  • Virginia Museum of Transportation - 11 min walk - 1.0 km
  • Center in the Square - 2 min drive - 1.8 km
  • Berglund Center - 3 min drive - 2.8 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 2.7 km
  • Valley View Mall - 6 min drive - 5.0 km

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke, VA (ROA-Roanoke Regional) - 18 min drive

Restaurants

  • A Few Old Goats Brewing
  • ‪RND Coffee Lounge - ‬10 min walk
  • ‪Jaybird Tavern - ‬15 min walk
  • ‪Macado's - ‬15 min walk
  • ‪Golden Cactus Brewing - ‬8 min walk

About this property

The West End Flats

Luxury aparthotel in Roanoke with free parking
Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills and a vending machine are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature memory foam mattresses. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Washing machine
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is The West End Flats pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The West End Flats?

As of 9 Nov, 2025, prices found for a 1-night stay for 2 adults at The West End Flats on 11 Nov, 2025 start from S$157.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The West End Flats?

Self-parking is free at this property.

What time is check-in at The West End Flats?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at The West End Flats?

Checkout is at 11:00 AM. Late checkout is available for USD 30 (subject to availability).

Where is The West End Flats located?

Located in West End, this luxury aparthotel is within a 10-minute walk of Shaftman Performance Hall and Jefferson Center. Virginia Museum of Transportation and The River Rock are also within 15 minutes. Roanoke Station is 18 minutes by foot.

Reviews

The West End Flats Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.6/10

Communication
Rating 10 - Excellent. 55 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort, communication

Comfortable Stey

Very comfortable and well furnished apartment that served our trip needs extremely well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rashod

Liked: Cleanliness, room comfort, communication
Great place. I love the small apartment feel. Kitchen was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quaint and cozy. Full of all essential amenities. Great for a long Vacation or a Staycation.
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort, communication
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Stayed 3 nights in Jun 2025

8/10 Good

Francine

Liked: Cleanliness, room comfort
Very reasonable for such a comfortable room with full kitchen. But book early as an additional registration process is required.
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
I love that this is a repurposed elementary school! It was clean, roomy for the two of us (and our dogs). Plenty of grassy area. We are notbeer drinkers but the brewery is a great idea and looked like a nice patio to hang out in if it had been warmer. It is also convenient for a quick drive to downtown. We have already referred a friend to this place and would stay again if we return to Roanoke.
Stayed 2 nights in May 2025

6/10 Okay

Robert

Liked: Amenities, communication
Overall it was very reasonably priced. We just stayed on the first/ basement level. Our window was an egress.
Stayed 1 night in Feb 2025

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, communication
The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious
Stayed 1 night in Mar 2025

10/10 Excellent

Mindi Joy

Liked: Cleanliness, amenities, property conditions & facilities, communication
I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!!
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, room comfort, communication
All was clean and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Perfect except the towels.

Always a pleasant stay here. Huge tvs and massive sq. footage for a low price. However, they could offer better towels. These are some old towels I would not use on my body if i was at home.
Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Room comfort, communication

Spacious apartment but housekeeping needs work

The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
Stayed 1 night in Jul 2025

8/10 Good

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, room comfort, communication
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing room!
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, room comfort, communication
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Full apartment for the cost of a room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stanislav

Liked: Cleanliness, room comfort, communication

Great stay. Lets do even better

Great stay great place. 5 stars. But if you really want to get picky, there is room for improvement: 1. Add shade curtains. 2. Raise beds higher. 3. Clean/wipe counters better. 4. Dont leave stinky cleaning carts in the basement apartments hallway. Its stinky. 5. Add a bidet would be a plus.
Stayed 5 nights in May 2025

8/10 Good

Ravonda

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Stayed 1 night in May 2025

10/10 Excellent

Levi

Liked: Cleanliness, property conditions & facilities, communication
It was nice
Stayed 1 night in Apr 2025

8/10 Good

MARISA

Liked: Cleanliness, room comfort, communication
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
Stayed 1 night in Apr 2025

10/10 Excellent

Casey

Liked: Cleanliness, property conditions & facilities, communication
Beautiful and quiet and so friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities, communication
Very nice stay for an affordable price. The host is very thoughtful and goes above and beyond for stay!
Stayed 2 nights in Jan 2025