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Aparthotel

Pacific Palms Resort

Family-friendly aparthotel with outdoor pool and Hot tub

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Photo gallery for Pacific Palms Resort

Outdoor pool
Outdoor pool
Exterior
Room
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Dryer
  • Washer
  • Pool
  • Free WiFi
  • Barbecue grill
S$231
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View in a map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
  • Place, Papamoa Beach
    ‪11 min walk‬
  • Place, Mercury Baypark
    ‪8 min drive‬
  • Place, Tauranga Domain
    ‪15 min drive‬
  • Airport, Tauranga (TRG)
    ‪11 min drive‬

Choose your unit

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment with Sofa Bed

Living room

Two Bedroom Apartment with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment

Room

Three Bedroom Apartment

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment with Sofa Bed

Living area

Three Bedroom Apartment with Sofa Bed

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa

Room

Three Bedroom Villa

  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

View all photos for Two Bedroom Deluxe Apartment

Room

Two Bedroom Deluxe Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tauranga

Located in Papamoa Beach, a neighbourhood in Tauranga, Pacific Palms Resort is in a shopping district and near the beach. The Elms Mission House and Monmouth Redoubt are local landmarks, and some of the area's attractions include blokart Recreation Park and Looking Glass Garden. Travelling with kids? Consider Tenpin Tauranga, or check out an event or a game at Mercury Baypark. Discover the area's water adventures with nearby swimming, or enjoy the great outdoors with hiking/biking trails.
View more Aparthotels in TaurangaOpens in a new window

What's nearby

  • Papamoa Beach - 11 min walk - 1.0 km
  • Mercury Baypark - 8 min drive - 6.7 km
  • Tauranga Domain - 15 min drive - 14.5 km
  • Maunganui Beach - 16 min drive - 14.2 km
  • Mount Maunganui - 22 min drive - 15.3 km

Getting around

  • Tauranga (TRG) - 16 min drive

Restaurants

  • ‪Blended Eatery - ‬5 min drive
  • ‪Robert Harris - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Papamoa Beach Tavern - ‬5 min walk
  • ‪Thai Thani - Papamoa - ‬5 min walk

About this property

Pacific Palms Resort

Family-friendly aparthotel with outdoor pool and Hot tub
Along with an outdoor pool, this aparthotel has Access to hot tub and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, laundry facilities and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Weekly housekeeping is available.
Pacific Palms Resort offers 28 accommodations with washers/dryers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Parking included

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • High chair fee: NZD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8 AM to 9 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 9 PM.

How much does it cost to stay at Pacific Palms Resort?

As of 5 Nov, 2025, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 10 Nov, 2025 start from S$235.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palms Resort?

Self-parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available from 9:00 PM to 8:00 AM for a fee.

What time is check-out at Pacific Palms Resort?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Pacific Palms Resort located?

This family-friendly Tauranga aparthotel is located near the airport, within 2 mi (3 km) of Papamoa Beach, Wairakei Reserve and Gordon Spratt Reserve. Blokart Recreation Park and Simpson Reserve are also within 3 miles (5 km).

Pacific Palms Resort Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 68 out of 106 reviews
Rating 8 - Good. 31 out of 106 reviews
Rating 6 - Okay. 4 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice place to stay. The 2 bedroom apartment was very spacious, and satisfied all our requirements. So close to all the local shops so very easy to get supplies. Unfortunately no time to try the pool or spa, but would have liked to. Would happily stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Ines

Liked: Cleanliness, property conditions & facilities, communication
Great place. Great hospitality.
Stayed 1 night in May 2023

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was well suited for a stay in Papamoa.
Stayed 1 night in Jul 2023

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities, communication
Close to the beach
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
We found Pacific Palms very lovely,fantastic host ,very central to everything,very clean and comfortable. Will definitely stay again.
Stayed 1 night in Jul 2022

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Will defintely stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Garry

Liked: Cleanliness, amenities, communication
Fantastic, comfortable, and a very pleasant host. Thank-you.
Stayed 1 night in Dec 2024

6/10 Okay

Andy

Liked: Cleanliness
It is a very nice property overall. The apartment i stayed in was nice, clean and tidy. Starting to look dated much like other rooms ive stayed in here. The bathroom paint on the ceiling needs serious attention. Flaked and not a good look. The wallpaper as well ripped in small places. If this place allows the standards to slip any further, they may wish to think about lowering the cost of accommodation.
Stayed 1 night in May 2025

4/10 Poor

Chris

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Old and dated, maybe the worst bed I have ever slept in, so uncomfortable and my room was close to the main road so loud cars bikes all night long
Stayed 1 night in Nov 2024

10/10 Excellent

Glenda

Liked: Cleanliness, room comfort, communication

Great Family Getaway

Nice Manager, Clean and Roomy. Apartment looking a bit tired. Beautiful Pool, Spa, bbq area with Tennis courts was great for family, handy to shops and food outlets.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Lovely place, lovely people. Highly recommend

The property is in a good condition, slightly dated but beautiful and comfy. The room we stayed in was well laid out, and very nice for a family visit. Overall a fantastic place to stay but absolute cherry on top was the service. The management are so kind, and thoughtful. I left them a pack of lollies to say thanks because after a previous bad experience somewhere else they really made up for it.
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, communication
Large but slightly dated home was clean and comfortable. For the price, I was not impressed with the peeling ceiling in the bathroom or that some of the dishes were not completely clean, but the rest of the home was nice with a lovely patio and was across from the pool. The grounds had beautiful landscaping and the pool was nice. Close to restaurants and shopping with pak n save close for dining in options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities, communication
Very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice. Good enough for us to take our daughters away for a night . Andy was very nice in reception and very helpful. Close to the mount and beach
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, relaxing and close to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient location, enjoyed the stay, apartment was very clean, I was there with a group of people renting out all different rooms, seemed my one wasnt as 'upto date' as the others older tv, no air con etc, but wasn't a problem, very friendly staff! 10/10
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great value for a ideal location
Stayed 2 nights in May 2024

10/10 Excellent

SIMON

Property was really good enjoyed the pool, spa and the location was great being across the road from shops.
Stayed 1 night in Mar 2024

8/10 Good

Stanislavs

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good, cosy place and everything is within 10 minutes drive.
Stayed 3 nights in Jul 2023

10/10 Excellent

Katie-Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing stay and will stay again.
Stayed 2 nights in Jun 2023

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
The resort staff were very friendly and happy to deal with any requests we had. The villa was clean but a little dated in terms of decor. We liked the fact that shopping was within walking distance and there was a wide selection of restaurants. Overall I nice quiet place to stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place, I will come back.
Stayed 2 nights in Jan 2022

2/10 Terrible

Erana

Disliked: Room comfort, communication

Management is rude and obnoxious

The Managers are rude and disrespectful and yelled at my 5 year old autistic child. I will never stay here again and I will be telling all my friends and family about how disappointing my experience was at the Pacific Palms Resort in Tauranga.. absolute rubbish. She is obviously not a people's person
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, communication
the property was very nice and clean, the only comment is on the furniture in the lounge, the couches are quite uncomfortable and sag a bit. Otherwise great property would recommend.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
We absolutely loved our stay at Pacific Palms. The staff at Reception were absolutely tops, we will definitely be back. A
Stayed 1 night in Jul 2021