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Aparthotel

Hotel Suites Mar Elena

Colonial aparthotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Hotel Suites Mar Elena

Rooftop pool
Pool waterfall
Front of property
Reception
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
S$113
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View in a map
Puerto Vallarta
  • Place, Cruise Ship Terminal
    ‪3 min drive‬
  • Place, Malecon
    ‪7 min drive‬
  • Place, Playa de los Muertos
    ‪13 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Choose your unit

View all photos for Family Room

Room

Family Room

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Apartment

Living area

Classic Apartment

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Standard Room

Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 213 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Puerto Vallarta

Located in Hotel Zone, a neighbourhood in Puerto Vallarta, Hotel Suites Mar Elena is in a shopping district and near the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Malecon and Los Arcos are two other places to visit that come recommended.
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What's nearby

  • Hotel Zone Beach - 2 min walk - 0.2 km
  • Playa Las Glorias - 7 min walk - 0.6 km
  • Cruise Ship Terminal - 3 min drive - 2.7 km
  • Malecon - 7 min drive - 3.1 km
  • Playa de los Muertos - 13 min drive - 4.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • ‪Organic Café - ‬2 min walk
  • ‪Himitsu - ‬4 min walk
  • ‪El Camaron Express - ‬4 min walk
  • ‪Castaways - ‬4 min walk
  • ‪Tamarindo - ‬4 min walk

About this property

Hotel Suites Mar Elena

Colonial aparthotel with free breakfast and fitness centre
Along with an outdoor pool, this aparthotel has a fitness centre and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Each apartment offers comforts like a Tempur-Pedic bed and Egyptian cotton sheets, plus free WiFi and a plasma TV with cable channels. A rainfall shower, a down duvet and a safe are among the other amenities available to guests. Housekeeping is available on request.
Hotel Suites Mar Elena offers 46 air-conditioned accommodations with a safe and blackout curtains. Each accommodation is individually furnished. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Amenities

Pool
Breakfast included
Free WiFi
Air conditioning
Gym
Outdoor space

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Hotel Suites Mar Elena have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Suites Mar Elena?

As of 9 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel Suites Mar Elena on 10 Nov, 2025 start from S$118.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Suites Mar Elena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Suites Mar Elena?

This property doesn't offer parking.

What time is check-in at Hotel Suites Mar Elena?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Suites Mar Elena?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Suites Mar Elena located?

Located in Hotel Zone, this aparthotel is within 3 mi (5 km) of Cruise Ship Terminal, Malecon and Playa de los Muertos. Garza Blanca Beach and Los Arcos are also within 9 mi (15 km).

Hotel Suites Mar Elena Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 179 out of 393 reviews
Rating 8 - Good. 138 out of 393 reviews
Rating 6 - Okay. 48 out of 393 reviews
Rating 4 - Poor. 15 out of 393 reviews
Rating 2 - Terrible. 13 out of 393 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great lounge downstairs. Very nice staff
Stayed 8 nights in Mar 2025

10/10 Excellent

Chantel

Liked: Cleanliness, property conditions & facilities, communication
The hotel was clean, staff was very helpful and friendly, the breakfast was always really good, location was close to everything we needed. We will be returning next year!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, communication
Greatn location rooms can be noisy
Stayed 6 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family loved the place. It’s very cozy and picturesque. The beautiful orchids decorating the common areas bring a sense of tranquility and freshness. The pool area has plenty of seating for conversation or reading. The breakfast is excellent, with a different menu offered every day. The hotel is within walking distance of the beach, restaurants, and shopping stores. I highly recommend it.
Stayed 3 nights in Apr 2025

6/10 Okay

Derrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness is good and nice staff. The hotel is right next to a busy road and traffic easily is heard in some rooms and can last late into the evening, and might affect air quality.
Stayed 7 nights in Feb 2025

8/10 Good

Natasha Skye

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff was very friendly and accommodating.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place, nice service The breakfast is like, they should have a real buffet 😎
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Clean rooms & in a convienant location.
Stayed 2 nights in Mar 2021

10/10 Excellent

Damaris

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was perfect for a short stay, walkable to the bus stop or there is taxi stand right outside. It has small, cute pool. The reception staff was very friendly. We enjoyed our stay.

6/10 Okay

Rigoberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a close walk to the beach. It isnt that far to go to the shopping and watch fireworks . Uber was amazing. The room cleaning people where rude. Expect a wow factor.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The room was decorated nice and the bed was comfortable. I enjoyed the view from the rooftop terrace while drinking coffee from the cafe next store. There is no food or drink options inside the hotel which is ok because there are plenty outside. The lobby and sitting areas were nice just suggest some cushion maintenance as some were stained.
Stayed 1 night in Jun 2021

4/10 Poor

Brajesh

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t have blankets for the room. Breakfast was very limited. Coffee was terrible. The bathroom didn’t have an exhaust at all. The staff made me run to the room to bring back remotes on check out and didn’t even know my keys won’t work. It was not worth the money I spent.
Stayed 1 night in Dec 2024

2/10 Terrible

Rene

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No me gusto
Stayed 4 nights in Aug 2024

4/10 Poor

SANDRA

Disliked: Cleanliness, amenities, property conditions & facilities
The property is cute, but management is bad. When you rent an apartment you expect to have enough silverware, pots and pans, good fridge, a cleaned place. That was not the case. If you decide to stay here, you will have some kind of issue for sure. Dirty pool, bug bites, dirty place, not enough silverware, pots, pans, non working remote controls, bad smell, no hot water or no water, old bread, fridge will freeze your food, dirty utensils. I will not be staying here again.
Stayed 7 nights in Dec 2023

2/10 Terrible

Joseph

Disliked: Amenities, property conditions & facilities, communication
We had a room on the bottom floor. There were two dead roaches in the room when we got there. We found a live roach under the bed. The hot water in the bathroom did not turn on at all. The TV had a double visioned screen. There were no towels at all in the room so I had to go to the front desk to get them. The room was so musty smelling that we had to go to the store and buy air freshener just to make it through the night. We asked for a room transfer but were told there were none. We slept with the light on all night to keep an eye out/to discourage roaches coming out. They do offer a continental breakfast but to get that you have to wear a blue wristband that says "Breakfast" all day/night to get the breakfast the next morning. Seems unnecessary. Perhaps the other rooms are better but steer clear of floor level rooms!
Stayed 1 night in Jan 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, room comfort, communication

Not worth the money

This property looks cute on the outside and we only needed it for a night BUT overpriced WAY below expectations. The couches in the lobby area were filthy as was the floor. Check in was good and the lady was pleasant. Once in the room, the lack of upkeep became apparent. The tile floors were filthy, the light in the bathroom did not work, no towels, half a roll of toilet paper, one tiny bottle of hand soap (trial size) for 3 people. No shampoo or conditioner. The one knob in the shower was completely broken off. The water pressure in the shower was pathetic. Rainshower shower head that clearly needed some CLR to clear out calcium and or debris. The bathroom sink was slow to drain, filling with water quickly while we washedThe bathroom door was damaged and in poor condition. It looked very shabby.It spoke to the poor maintenance this hotel receives. The TV had the cable box dangling from it. We asked the staff to deal with the bathroom light twice. On the second go round a young man came in and played with the switch by turning it on and off quickly. We laughed as we knew it clearly had a short and you had to toy with it to turn on... a little scary for sure. We had to go fetch our own towels and luckily we had our own toiletries. The hotel is cute, great location but is in major need of TLC and a good cleaning. Overpriced. I give it a 5 out of 10 for its proximity to buses, beach and restaurants. I would not stay there again for the price paid
Stayed 1 night in Feb 2024

8/10 Good

Salvador

Estuvo muy bien unicamente la tv nunca funciono
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente opción en Puerto vallarta
Stayed 1 night in May 2025

10/10 Excellent

José Luis

Liked: Cleanliness, property conditions & facilities, communication
Un trato excelente lo unico malo es que no hay donde estacionarce
Stayed 2 nights in May 2025

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel. Everyone is very kind and customer oriented. I truly recommend it
Stayed 7 nights in Apr 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, communication
There were many options for authentic Mexican dining within a short walking distance. The taxis were reasonable and could get you to downtown easily. The hotel was cute, breakfast was average.
Stayed 6 nights in Apr 2025

8/10 Good

Devin

Liked: Cleanliness, property conditions & facilities, communication
Staff were great! Pool and property was clean. AC didnt work too great but fan did. Conveniently located
Stayed 9 nights in Apr 2025

8/10 Good

Jodie Marie

Liked: Cleanliness, property conditions & facilities, communication
Suite was great, pool was small but serene. Location was nice. I would critique their breakfast. The food was inedible (think crusty refried beans, hot dogs for breakfast). They ran out of coffee two mornings and bread another morning. I would not pay for the breakfast again.
Stayed 7 nights in Mar 2025

8/10 Good

Glenn

Liked: Communication
Convenience, comfort, and affordable price
Stayed 4 nights in Mar 2025

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel suites Mar Elena was clean, well kept, and the service was excellent. They are still working on their breakfast options so the only thing I would say is that don’t expect too much for breakfast. It is very simple. This does reflect on the cost and if a reasonably priced hotel is what you need this is a great place to stay. It is very central. The grocery store is very close and the bus stop to get pretty much anywhere in PV. Very nice hotel.
Stayed 6 nights in Mar 2025