Apartamento convenientemente reformado

I was not aware that the guest preferred not to communicate via WhatsApp. The guest’s phone number is provided with the reservation details, as is the host's, to facilitate easy communication. Since I was unable to reach the guest during the agreed-upon arrival time, I attempted to contact her through WhatsApp. Regarding the long hair found on the floor, the guest informed me, and I sincerely apologized for the oversight. It appears that the cleaning service may not have been as thorough as expected prior to the guest's arrival. However, I was surprised to find that the guest did not wash any dishes or kitchen utensils throughout her 10-day stay. Upon her departure, the sink was left full with 13 plates, 10 glasses, 9 cups (with tea bags still inside), 2 frying pans, 1 baking pan, 4 bowls, and several knives and forks. It’s difficult not to consider the possibility that this may have been a retaliatory response to the earlier issue.