Milano Classy Heritage Home, Centro Hitorico Milano, 7 huespedes

Thank You so much for Your ​so positive review Jennifer! It was a pleasure to meet You and if You ever decide to come back to Milan in the future, it would be a real pleasure to host You again. We understand that, separate collection, is an unusual procedure for our guests. In Milan it's mandatory and, to help our guests in this procedure, each apartment is provided with an explanatory sign and containers for the separate collection of garbage.

Thank You so much for Your so positive feedback Micah. We are pleased that You appreciated our apartment finding it comfortable and well equipped and located. We are also glad that You noticed our team's attention and communication!

​We’re truly happy to hear that You appreciated our apartment ​- finding it comfortable, clean, well equipped and perfectly located. It was a pleasure hosting You, and we truly appreciate Your kind words about our team. We’d be delighted to welcome You back to Milan anytime!

Thank You so much for Your so positive comment about our apartment, its location and our customer service.

We’re truly happy to hear that You appreciated our apartment finding it stunning. You will always be welcome if You decide to come back.

It's a real pleasure to read Your feedback about Your stay Mary! We are pleased that You appreciated our apartment finding it comfortable, fully equipped, clean and strategically located. Your words of appreciation make us proud of our choices and our job.

It's a great pleasure and satisfaction for us to read these reviews! We are very happy our apartment, its location and our customer care were to Your liking and that You enjoyed Your stay with us so much. We look forward to having You as our guest again!

It was a great pleasure to meet you and host you. We are happy you had a good time with us and we hope to see you again in the future :-) Thanks for your kind words

We really appreciate this positive review of Your stay in Milan, our apartment and our customer service. Thank You once again for choosing us. You will always be welcome.

Thank You so much for Your so positive and detailed feedback about Your stay Mai. We are pleased that You appreciated our apartment finding it comfortable, well equipped, safe and strategically located. We are also glad that You appreciated our team's attention and care. Our guests are very important to us and we always do everything in our possibilities to meet their needs, we are grateful You noted and appreciated it. It was a pleasure to meet You and host You here in Milan, and we hope we’ll have another opportunity to welcome You in the future.

Dear Madam, Thank you for your detailed review. We are pleased to know that you found our apartment clean, comfortable, and conveniently located for visiting the city. We also appreciate your kind words about our flexibility in bringing your check-in forward to 10:30 a.m. instead of 2:00 p.m., as stated in our rules and conditions, and about the ease of communication with us. Regarding the heating, as established by the Municipality of Milan—similarly to other municipalities in Northern Italy—the central heating in residential buildings was scheduled to be turned on on October 15th, which coincided with the start date of your reservation. The system operates at set times and is programmed to maintain a constant temperature throughout the day. Being located on the upper floor, the apartment also benefits from the warmth of the units below. During the first few days after activation, it is possible that the system does not yet reach full heat output, although the temperature inside the apartment was around 20–21°C. As indicated both in the listing and at the time of booking, an initial supply is provided at check-in, which includes: a few laundry and dishwasher pods, some detergents, hand paper, ​few rolls of toilet paper for the bathroom, coffee​, the and sugar, recycling bags, and samples of bathroom products. Cooking essentials such as salt, oil, or similar items are not included. The welcome kit is an additional courtesy we offer to ensure guests have what they need for the first days of their stay. As you mentioned, we are always available to assist our guests. If you had let us know about the mosquitoes, we could have shown you where to find electric repellents nearby or brought some to you ourselves. The cleaning fee includes both linen and final cleaning. As specified in our listings, separate waste collection—which is mandatory in Milan—is the exclusive responsibility of guests. We believe that disposing of one’s own waste in the building’s designated bins, located just a few floors away, is a minimal but reasonable contribution to maintaining order and cleanliness. Finally, the apartment overlooks a lush and peaceful internal courtyard, and nearby there is also a beautiful park where guests can enjoy tranquility despite being in the heart of Milan. It is therefore quite likely that the noise you experienced was an isolated case, as we have never received similar feedback in the past. ​B​est regards