Quiet 2BR Flat in Backbarrow near Lake Windermere

Dear Jayne, Thank you for your wonderful feedback! We’re delighted you had an excellent stay and found the property lovely and well-located. It’s great to know you felt relaxed and comfortable during your visit. At Prim Short Stays, we strive to create a welcoming and enjoyable experience for all our guests, and we appreciate your kind words. We look forward to hosting you again in the future!

Dear Stevie, property and found it a suitable base for your gravel biking. However, we regret that certain aspects did not meet your expectations. To ensure transparency, we want to clarify that all communications regarding your booking should ideally be conducted through the VRBO platform. Our arrival process requires all pre-check-in requirements to be completed before access can be sent via email on the day of your arrival. We understand your concerns regarding the refundable deposit, especially in light of the cleanliness issues you encountered. Had we been informed during your stay about the food crumbs and fixtures, we could have addressed these issues immediately for your comfort. We will be discussing this feedback with our cleaning team to ensure that our standards are consistently met. We sincerely apologise for any inconvenience this may have caused and appreciate your understanding. At Prim Short Stays, your feedback is invaluable, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future, where we will ensure a much-improved experience.