Condominio frente al mar en Rainbow Beach Club, playa privada

This comment should never have been published. The client is a troublemaker to be avoided at all costs. He is making this trouble because we made him pay USD 90.- for proven damage and theft. Here is the truth about his claims: 1. the floor was obviously not washed and therefore clean enough when arriving All of our guests notice the cleanliness, he never mentioned this at all, but added it once we claimed for the damage. 2. Balcony lights, he never mentioned this at all, but added it once we claimed for the damage. It is untrue. 3) instable w-lan-connection, which was not working at all on the last day of our stay. Untrue, he never mentioned this at all and is trying to tarnish our reputation. 4) Several neighbors complained about the loud banging noises day and night caused by his son. None of his remarks are true. He invented them to tarnish our reputation as revenge because we made him pay for the damage his "out of control" kid did to the condo. It is the result of the guest allowing his son to demolish whatever he liked and me not accepting such bad behavior. The child even broke the toilet seat. Both he, and the child's mother, are incapable of keeping their kid under control and do not stand up to their contractual commitment as far as covering such damage. I will never rent to this person again. When I phoned him, I couldn't hear him because his son was smashing objects in his home. I add that the guest acted in bad faith, denying that the damage was done by his son.

Thank you for your review. We would love to welcome you down here again.

Thank you for your review. The pool can be accessed by elevator. Both pools have been completely renovated and are in great condition. Apart from a few missing tiles on a gazebo roof, I can't see any other damage due to IRMA. In a recent text message, you wrote "Just to let you know, everything was great at the resort, I look forward to staying there again." You wrote that you the condo was 4 out of 5, but gave it a 3. We look forward to welcoming you again, it was a pleasure to have you here.