Casa das Dognas by Hopstays | Vista al Río

Hello Joanna, Thank you for your kind words! 😊 We’re delighted that you enjoyed your stay and appreciated the unique experience. It was a pleasure hosting you, and we’d love to welcome you back anytime! Hopstays Team

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the amazing view over the Douro and appreciated the owner’s friendliness and attention to detail. It’s great to know you felt well taken care of during your stay — we’d be very happy to welcome you again anytime!

Stephanie, muito obrigado pela sua avaliação e pela nota máxima! Ficámos muito felizes por saber que apreciou a vista para o vale, a cozinha equipada e o pão fresco todas as manhãs. Foi um enorme prazer acolhê-la!

Thank you very much for your detailed feedback. We’re truly sorry to hear that the apartment did not meet your expectations. We take your comments seriously, as they help us identify where improvements are needed. Please note that we have a dedicated maintenance and cleaning team available almost 24 hours a day to assist guests during their stay — it’s always faster to contact us right away so we can solve any issue immediately rather than after departure. We will share your remarks about the furniture, kitchen, bathroom, and pool area with the property owner to ensure proper maintenance and upgrades are carried out. We’re glad you enjoyed the amazing view, and we hope to have the chance to welcome you again under better conditions.

Thank you very much for your feedback! We’re glad to know that, even though the apartment is a bit older, you still had an overall positive experience. We also appreciate your kind words about our team — we always do our best to make sure our guests feel comfortable and well taken care of during their stay.