Disfruta del ambiente tranquilo en "Encanto rústico"

Thank you so much! We are so glad you enjoyed your stay and look forward to you visiting again in the future.

Thank you! We hope you visit again in the future.

So glad you enjoyed your stay. We hope you return again in the future. Thank you!

So glad you enjoyed your stay. We look forward to you visiting again in the future. Thank you!

So glad you enjoyed your stay and it was comfortable enough for your family. We hope you return again in the future. Thank you!

Thank you. So glad you enjoyed your stay. We hope you return again in the future.

Glad you enjoyed your stay. We hope you return again in the future. Thank you.

Thank you! So glad you enjoyed your stay. We hope you return again in the future.

So glad you enjoyed your stay. We hope you visit us again. Thank you.

So happy you enjoyed your stay, and we look forward to you returning in the future. Thank you.

Glad you enjoyed your stay and the grandkids had a great time. It is constant upkeep with having the home up in the mountains, under the trees, thank you for letting me know and we will have maintenance look at the outside and see what we can do. Thank you again.

Thank you. Glad you enjoyed. Correct there is not a dishwasher, one is not listed in the amenities nor in any pics. Kitchen just is not big enough for a dishwasher and would lose cabinet space.

So glad you enjoyed your stay. Thank you and hope you visit again soon.

Glad you enjoyed the cabin and hot tub. I have been doing rentals for over 15 years and have never ever had anyone be charged at the County transfer sites (which is where in your welcome package it states to drop it off). So, not sure where you threw your trash away.

Thank you so much. We do hope you get to return in the future.

Thank you so much for the kind review. We are very glad you enjoyed your stay and hope you visit again in the future.

Thank you and glad you found everything you needed during your stay and got to enjoy the creek. It is very relaxing.

I am sorry you felt it wasn't large enough for you. Have never had anyway say that before. I guess it is what you make of it for your stay. Also, had you let me know during your stay about the washcloths, I would have been happy to have had them replaced. I cannot fix something I do not know about. There have been new washcloths added now. Thank you.

I am so very sorry. I was unaware that they had come during your stay. They are supposed to schedule with me first to be sure no guests are there. Again, my apologies.

I am extremely sorry you felt the need to leave such a review. The hot tub had been cleaned/filled and ready for your arrival. Unfortunately, there was a seal that had a leak, as you are aware, and drained the tub. You arrived on Christmas Eve, even asking for an early arrival, which I was more than happy to do. I called as soon as you reported the hot tub, even having my hot tub guy go out and it Christmas Eve. There was a mechanical issue that he could not fix. Unfortunately, the technician could not come out until the day after Christmas (he does not make service calls on Christmas). It was fixed with it being down only 2 days, again I cannot help a mechanical issue. No where that I can find does it stay 6 minutes to the ski area. If you goggled it using the address, then you saw the service road, which is not accessible to the public. The cabin was clean and, yes, unfortunately, there were 2 dead mice. Terminix had just come and serviced the cabin, and they try to find somewhere warm to go to, which was the cabin. That is part of being in the mountains. I also had Terminix back out on Friday (the day after Christmas). I spend my whole Christmas Eve and Christmas Day trying to make everything right for you. The issues were addressed and taken care off as soon as I could, which was the Day after Christmas. The hot tub was fixed and Terminix was back out, even though the mice were dead, they came back to address any concerns again. It was determined by VRBO that a night's refund was ample considering all that I tried to do to resolve and rectify your concerns. I responded, asap, I had a service person out on Christmas Eve, and technicians back out the day after Christmas. Nothing was going to appease you or make you happy, as you had already made up your mind that anything I tried to do for you was not good enough.

Thank you. Glad you enjoyed your stay. It is about 15 minutes to the ski resort (depending on the roads). Yes, anywhere in the mountains when it snows and rains, there is the potential of black ice. I always tell everyone to have their provisions with them, just in case you can't get back down (happened to us too).

Sorry you felt that way. I cannot make all beds accommodate all guests, unfortunately.